A fix that worked for me: re: Factory reset - Page 2

nogle · 08-22-2011, 11:22 AM

I had the factory reset error several times yesterday. After the first instance, I reloaded everything only to have the error immediately recur. Taking a slower problem solving approach, I found that the error occured when in my last step I loaded the books from sources other than Kobo. Upon cylcing off and on, the error recurred. I finally found the error to be a result of having both the Kobo preview and a side-loaded copy of the same book.

So now, as much as I like having a preview to determine if the book is something I might like, I will not allow them to hang around, lest they interfere if I get the book from another source.

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08-22-2011, 11:22 AM	#16
nogle Gangnam style! Posts: 373 Karma: 3646106 Join Date: Aug 2011 Device: Kobo	I had the factory reset error several times yesterday. After the first instance, I reloaded everything only to have the error immediately recur. Taking a slower problem solving approach, I found that the error occured when in my last step I loaded the books from sources other than Kobo. Upon cylcing off and on, the error recurred. I finally found the error to be a result of having both the Kobo preview and a side-loaded copy of the same book. So now, as much as I like having a preview to determine if the book is something I might like, I will not allow them to hang around, lest they interfere if I get the book from another source.