PRS-950 Not showing up in Computer - Page 2

DoctorOhh · 08-04-2011, 02:03 AM

Quote:

Originally Posted by andersonb47

The manual says that when I plug it in a drive called READER should pop up in Computer, but when i plug it in Removable Disks I: and J: pop up, and when i click on them it says insert disc. What should i do?

I have 4 disks. H, I, J and K. H (volume name READER) and K (volume name Setting) are your reader's main memory, I and J are the two memory card slots that you don't have anything inserted in, thus the insert disk message.

Are you sure Windows File manager (Explorer?) doesn't see these other drives? All I use is calibre to manage my books so I can't help you with Sony's software.

jswinden · 08-04-2011, 11:36 PM

The 950 I had was never recognized by my Win 7 64bit PC, yet the 350 was recognized. Sony cs was worthless. I then tried the 950 with my Win XP netbook and it was recognized. Sony cs said the driver was the same for the 350 & 950, but I question that. Anyway, try the 950 with another computer and see if it gets recognized. If so, nothing is wrong with the 950. I suspect a flaky 950 driver is to blame. The 950s seem to work with some Win 7 PCs, but not all.

EDIT: I no longer have my 950 and my 350 is for sale. So I'm not concerned about fixing the driver issue. However, I wanted to post my experiences so the OP can see that regardless of how many people post "it works fine with my setup" there can still be issues. BTW, I've never really understood the mentality behind "it works fine with my setup" posts as they do nothing to help out anyone.

ThR · 08-05-2011, 02:30 AM

My 950 works here with three W7 64bit Home Premium machines without any problems. Have you checked the device-manager showing problems after plugging in the device?

ScalyFreak · 08-05-2011, 12:11 PM

Works on my Win7 system too, I just plug it in and it goes its merry way.

Head to your computer manufacturer's support site and look for drivers for your USB ports/controller. If there's no separate driver for them it's usually a part of the chipset driver package.

08-04-2011, 11:36 PM	#17
jswinden Nameless Being	The 950 I had was never recognized by my Win 7 64bit PC, yet the 350 was recognized. Sony cs was worthless. I then tried the 950 with my Win XP netbook and it was recognized. Sony cs said the driver was the same for the 350 & 950, but I question that. Anyway, try the 950 with another computer and see if it gets recognized. If so, nothing is wrong with the 950. I suspect a flaky 950 driver is to blame. The 950s seem to work with some Win 7 PCs, but not all. EDIT: I no longer have my 950 and my 350 is for sale. So I'm not concerned about fixing the driver issue. However, I wanted to post my experiences so the OP can see that regardless of how many people post "it works fine with my setup" there can still be issues. BTW, I've never really understood the mentality behind "it works fine with my setup" posts as they do nothing to help out anyone. Last edited by jswinden; 08-05-2011 at 12:42 PM.

08-05-2011, 02:30 AM	#18
ThR Tatütatuter Posts: 390 Karma: 3148 Join Date: Oct 2008 Location: Germany, Baden, Karlsruhe Device: Aura H2O, Glo HD, Paperwhite, PRS-950	My 950 works here with three W7 64bit Home Premium machines without any problems. Have you checked the device-manager showing problems after plugging in the device? Last edited by ThR; 08-05-2011 at 02:32 AM.

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08-05-2011, 12:11 PM	#19
ScalyFreak Sith Wannabe Posts: 2,034 Karma: 8017430 Join Date: Jun 2011 Location: I'm not sure... it's kind of dark. Device: Galaxy Note 4, Kobo Aura H2O, Kindle Fire HD, Aluratek Libre	Works on my Win7 system too, I just plug it in and it goes its merry way. Head to your computer manufacturer's support site and look for drivers for your USB ports/controller. If there's no separate driver for them it's usually a part of the chipset driver package.

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