calibre freezing - Page 2

C.R. · 04-29-2011, 01:13 AM

I too have been having issues with calibre for some time now. I am able to open the program and view the list of books. However, any significant action (Edit Metadata, Open Preferences, etc) basically anything beyond scrolling through the list or basic searches result in the application freezing. Windows does not seem to recognize this application fault, as it reads as "running" and there is no dump file generated, nor any mention in the Event Log (System, Application et al).

In addition the "calibre-debug -g" provides no results, infact it appears to "freeze" as well, as seen below:

C:\Users\UserXO>calibre-debug -g
Starting up...
Started up in 2.38400006294

I have removed Calibre (completely, every trace) then reinstalled several times. I have also removed every non-essential program from the system (toolbars, out of use browsers, IE extensions, junkware that came with the laptop etc) as well as any that have been added since the Calibre stopped working. However, I have not reverted to previous Windows Builds nor removed patches, as that would make not sense and the system is completely up to date. I should mention that yes Calibre worked great up until one of the calibre updates. Also I have not had a single problem with any other application. Everything else is running perfectly.

Any help or advice would be greatly appreciated. I have put this off as long as I can using another app and manually locating books...but I have near 4000 titles most in at least two formats epub and mobi.

Thank You.
CR

itimpi · 04-29-2011, 04:41 AM

Just a thought - when you talk about removing Calibre, have you also removed its configuration folder as by default this is not removed during an uninstall. It is always possible that there is something strange stored there. Note that if you remove this folder (you could rename it while testing instead of deleting it) you will lose any custom settings you have got set up, and any plugins would need re-installing. After removing/renaming the configuration folder and doing a reinstall you would then need to repoint Calibre at your existing library.

Manichean · 04-29-2011, 05:59 AM

Quote:

Originally Posted by C.R.

In addition the "calibre-debug -g" provides no results, infact it appears to "freeze" as well, as seen below:

C:\Users\UserXO>calibre-debug -g
Starting up...
Started up in 2.38400006294

This is what I normally see when Calibre is running without problems.
What version of Windows and Calibre are you running?

C.R. · 04-29-2011, 11:27 AM

Manichean -
Windows 7 Professional
Version 6.1 (Build 7601: Service Pack 1)
Plus all updates, patches through 4/26/11

As for Calibre. Unfortunately, I am not sure at what version it stopped working. Unfortunately I downloaded and updated calibre several times without checking full functionality, as it has never caused me problems in the past. However, I have tried removing and reinstalling all the way back to 7.37 , and all versions in between up to 7.57.

I have an 7.36 version which runs fine on an old XP Pro SP2 system.

I suppose I could try running it in an XP virtual machine...but I would really rather not. Besides, it was working fine.

itimpi -
Yes I worked my way back through various degrees of "removing" Calibre. Until it was everything app dir, metadata.db, config files, file associations and other remnants in registry.

I should mention I have also gone through the system restore (Windows) to no avail. Although it reeked havok on all other programs...

At this point I am at a loss...hence the post.

Perhaps even farther back in Calibre version...but then I loose some key improvements and capabilities, I use for imports/conversions et al.

Manichean · 04-29-2011, 11:49 AM

You're not, per any chance, using a Wacom tablet?

theducks · 04-29-2011, 12:00 PM

Quote:

Originally Posted by C.R.

Manichean -
Windows 7 Professional
Version 6.1 (Build 7601: Service Pack 1)
Plus all updates, patches through 4/26/11

As for Calibre. Unfortunately, I am not sure at what version it stopped working. Unfortunately I downloaded and updated calibre several times without checking full functionality, as it has never caused me problems in the past. However, I have tried removing and reinstalling all the way back to 7.37 , and all versions in between up to 7.57..

Rumour has it
Rolling back that many versions is not a good idea.
There are DB structural changes that might get in the way of functioning
You might have to 'rebuild the library' from the command line. Kovid or the 'dev' crew can confirm.

kovidgoyal · 04-29-2011, 12:06 PM

Rolling back very far is definitely not a good idea. Your symptoms sound exactly like those caused by using a Wacom mouse. Essentially, most clicks in the calibre interface cause a crash.

C.R. · 04-29-2011, 12:57 PM

Unfortunately no. Although I saw that fixed something similar with another Calibre user.

Thanks for the ideas. If you have any more pearls of wisdom, no matter how "strange" let me know.

CR

kovidgoyal · 04-29-2011, 01:00 PM

Do you have multiple monitors/video outpus? If so when you open a dialog, it may be opening on another monitor, where you dont see it, causing you to think calibre has frozen.

C.R. · 04-29-2011, 01:24 PM

I have a Sony Vaio F series i7 Q740 / 6GB / 1GB VRAM
OEM Alps Pointing-device (Track Pad)
I also use a Logitech M305 wireless mouse (Non-Bluetooth)
No new hardware. Although I do exchange large external drives for video, photo, and audio data. However, all my ebooks are on the local drive.

It is strange. I can read books, view book info, search, advanced search, backup metadata, check db integrity, even combine two formats into single title. However, a single attempt to open preferences or edit metadata and before I even release the mouse click it has "locked up". Therefore I cannot add books or tranfer to device, conversions, plug-boards, etc.

How far back can I safely go before I will have compatability issues with the application and metadata.db and files (Mobi, Epub, PRC, TXT), plugboards, etc. I know some of my work will flat out be lost, but at this point...

kovidgoyal · 04-29-2011, 01:29 PM

There's no simple answer to how far back you can go. I would suggest you backup your data and go back as far as you need to and see what happens. After going back create an empty library and use the add books function to add the books from your backup to the new empty one. That should preserve your metadata.

C.R. · 04-29-2011, 04:24 PM

Yes I do...a few in several locals and configs...
I can't beleive it!!!

Pull the HDMI and everthing appears to be working. Although I have some testing to do, I am now able to update metadata individually and in bulk. Plus Preferences opens for me immediately and I can bring my old conv. expressions over etc.

Nice catch...shame on me. However, this is still a bit odd, as I do not seem to have the issue with 15pin D-sub. Additionally, Dialog boxes from the same menu worked while others did not. But I'll take it...

Thank You. Your help is greatly appreciated.

Best Regards,
C.R.

vann · 04-16-2013, 06:13 PM

Quote:

Originally Posted by kovidgoyal

Do you have multiple monitors/video outpus? If so when you open a dialog, it may be opening on another monitor, where you dont see it, causing you to think calibre has frozen.

Thanks, this solved it.
I have a TV connected via HDMI as second monitor and haven't even thought about until you mentioned it (I only switch to it to watch movies).

What's strange is I don't understand why did Calibre "decided" to open the convert dialog window on the second monitor. Just an hour before it was opened and closed properly on the 1st monitor.

edit: I realize this is an old thread but it did helped me with the latest 0.9.27 version.

theducks · 04-16-2013, 07:34 PM

Quote:

Originally Posted by vann

Thanks, this solved it.
I have a TV connected via HDMI as second monitor and haven't even thought about until you mentioned it (I only switch to it to watch movies).

What's strange is I don't understand why did Calibre "decided" to open the convert dialog window on the second monitor. Just an hour before it was opened and closed properly on the 1st monitor.

edit: I realize this is an old thread but it did helped me with the latest 0.9.27 version.

I think this is a QT5 quirk (Calibre now uses QT5).
Conversion always opens on my second monitor, even if I have dragged it to the Main monitor before closing/continuing (some other windows do remember their last position).

If you don't regularly use the second,third,Nth monitor, disable it in the control panel until needed

04-29-2011, 01:13 AM	#16
C.R. Junior Member Posts: 8 Karma: 10 Join Date: Apr 2011 Device: Kindle 3	Calibre Opening then "Freezing" I too have been having issues with calibre for some time now. I am able to open the program and view the list of books. However, any significant action (Edit Metadata, Open Preferences, etc) basically anything beyond scrolling through the list or basic searches result in the application freezing. Windows does not seem to recognize this application fault, as it reads as "running" and there is no dump file generated, nor any mention in the Event Log (System, Application et al). In addition the "calibre-debug -g" provides no results, infact it appears to "freeze" as well, as seen below: C:\Users\UserXO>calibre-debug -g Starting up... Started up in 2.38400006294 I have removed Calibre (completely, every trace) then reinstalled several times. I have also removed every non-essential program from the system (toolbars, out of use browsers, IE extensions, junkware that came with the laptop etc) as well as any that have been added since the Calibre stopped working. However, I have not reverted to previous Windows Builds nor removed patches, as that would make not sense and the system is completely up to date. I should mention that yes Calibre worked great up until one of the calibre updates. Also I have not had a single problem with any other application. Everything else is running perfectly. Any help or advice would be greatly appreciated. I have put this off as long as I can using another app and manually locating books...but I have near 4000 titles most in at least two formats epub and mobi. Thank You. CR

04-29-2011, 11:27 AM	#19
C.R. Junior Member Posts: 8 Karma: 10 Join Date: Apr 2011 Device: Kindle 3	Manichean - Windows 7 Professional Version 6.1 (Build 7601: Service Pack 1) Plus all updates, patches through 4/26/11 As for Calibre. Unfortunately, I am not sure at what version it stopped working. Unfortunately I downloaded and updated calibre several times without checking full functionality, as it has never caused me problems in the past. However, I have tried removing and reinstalling all the way back to 7.37 , and all versions in between up to 7.57. I have an 7.36 version which runs fine on an old XP Pro SP2 system. I suppose I could try running it in an XP virtual machine...but I would really rather not. Besides, it was working fine. itimpi - Yes I worked my way back through various degrees of "removing" Calibre. Until it was everything app dir, metadata.db, config files, file associations and other remnants in registry. I should mention I have also gone through the system restore (Windows) to no avail. Although it reeked havok on all other programs... At this point I am at a loss...hence the post. Perhaps even farther back in Calibre version...but then I loose some key improvements and capabilities, I use for imports/conversions et al. Last edited by C.R.; 04-29-2011 at 11:29 AM.

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04-29-2011, 04:41 AM	#17
itimpi Wizard Posts: 4,553 Karma: 950151 Join Date: Nov 2008 Device: Sony PRS-950, iphone/ipad (Marvin/iBooks/QuickReader)	Just a thought - when you talk about removing Calibre, have you also removed its configuration folder as by default this is not removed during an uninstall. It is always possible that there is something strange stored there. Note that if you remove this folder (you could rename it while testing instead of deleting it) you will lose any custom settings you have got set up, and any plugins would need re-installing. After removing/renaming the configuration folder and doing a reinstall you would then need to repoint Calibre at your existing library.

04-29-2011, 11:49 AM	#20
Manichean Wizard Posts: 3,130 Karma: 91256 Join Date: Feb 2008 Location: Germany Device: Cybook Gen3	You're not, per any chance, using a Wacom tablet?

04-29-2011, 12:06 PM	#22
kovidgoyal creator of calibre Posts: 45,195 Karma: 27110894 Join Date: Oct 2006 Location: Mumbai, India Device: Various	Rolling back very far is definitely not a good idea. Your symptoms sound exactly like those caused by using a Wacom mouse. Essentially, most clicks in the calibre interface cause a crash.

04-29-2011, 12:57 PM	#23
C.R. Junior Member Posts: 8 Karma: 10 Join Date: Apr 2011 Device: Kindle 3	Unfortunately no. Although I saw that fixed something similar with another Calibre user. Thanks for the ideas. If you have any more pearls of wisdom, no matter how "strange" let me know. CR

04-29-2011, 01:00 PM	#24
kovidgoyal creator of calibre Posts: 45,195 Karma: 27110894 Join Date: Oct 2006 Location: Mumbai, India Device: Various	Do you have multiple monitors/video outpus? If so when you open a dialog, it may be opening on another monitor, where you dont see it, causing you to think calibre has frozen.

04-29-2011, 01:24 PM	#25
C.R. Junior Member Posts: 8 Karma: 10 Join Date: Apr 2011 Device: Kindle 3	I have a Sony Vaio F series i7 Q740 / 6GB / 1GB VRAM OEM Alps Pointing-device (Track Pad) I also use a Logitech M305 wireless mouse (Non-Bluetooth) No new hardware. Although I do exchange large external drives for video, photo, and audio data. However, all my ebooks are on the local drive. It is strange. I can read books, view book info, search, advanced search, backup metadata, check db integrity, even combine two formats into single title. However, a single attempt to open preferences or edit metadata and before I even release the mouse click it has "locked up". Therefore I cannot add books or tranfer to device, conversions, plug-boards, etc. How far back can I safely go before I will have compatability issues with the application and metadata.db and files (Mobi, Epub, PRC, TXT), plugboards, etc. I know some of my work will flat out be lost, but at this point...

04-29-2011, 01:29 PM	#26
kovidgoyal creator of calibre Posts: 45,195 Karma: 27110894 Join Date: Oct 2006 Location: Mumbai, India Device: Various	There's no simple answer to how far back you can go. I would suggest you backup your data and go back as far as you need to and see what happens. After going back create an empty library and use the add books function to add the books from your backup to the new empty one. That should preserve your metadata.

04-29-2011, 04:24 PM	#27
C.R. Junior Member Posts: 8 Karma: 10 Join Date: Apr 2011 Device: Kindle 3	Yes I do...a few in several locals and configs... I can't beleive it!!! Pull the HDMI and everthing appears to be working. Although I have some testing to do, I am now able to update metadata individually and in bulk. Plus Preferences opens for me immediately and I can bring my old conv. expressions over etc. Nice catch...shame on me. However, this is still a bit odd, as I do not seem to have the issue with 15pin D-sub. Additionally, Dialog boxes from the same menu worked while others did not. But I'll take it... Thank You. Your help is greatly appreciated. Best Regards, C.R.

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