Troubleshooting Computer does not see kindle - Page 2

DiapDealer · 03-13-2011, 02:33 PM

Quote:

Originally Posted by journey711

I thought if you downloaded (windows xp) for Kindle4pc, the books would go into a file labeled "my kindle content". I am sure that they were there at one time. Now they are not. So I just searched for one of the titles figuring they had moved. No file was found. I have downloaded 60 books to kindle4pc and can see and read on pc but cannot locate file. Am I just crazy?

Newer versions of K4PC allow you to change where your ebooks are stored. Searching for them can be a bit tough, since you don't know exactly what the file-name is. If you go to "Tools->Options->Content" in K4PC, that will tell you where content that you have delivered to K4PC should be stored. EDIT: the filename is going to be a 10 character alphanumeric string (ASIN) and an underscore with an 'EBOK' thrown in for good measure. The title of the book won't be in there.

If the books you're talking about are not Amazon purchased books (non-DRM mobi's) they could be anywhere... just double-clicking on a mobi will open it in K4PC. And K4PC will remember where it was (until you remove it).

chyron8472 · 03-13-2011, 03:02 PM

or, you can run a search in Windows for: *.azw (that is, any filenames with the extension .azw on the end)

Once Windows starts finding files, if you have your view of the files set as "Details", there should be a path listed next to each file, telling you where it is located. You can then right click one and click "Open Folder Location" or whatever, and it shold take you to the folder where that file is.

fyi, AZW is the file extension Amazon uses for its mobi format books, so whatever ebooks you buy from Amazon should have that extension (unless they are topaz)

Of course, if you are using Calibre then you would need to be aware that Calibre does keep its own copies of ebooks you sent to it, keeping in mind that Calibre names the files things like "(author name) - (book title).azw" while K4PC names files with random characters (eg. "hksdhk.azw") so the book filenames with random characters should be an indicator of the files you are looking for.

So let me get this straight... are you not using Calibre? It would seem to me that the reason why your Kindle would have issues being detected properly by Windows is because you didn't "eject" it from appearing in Windows before physically disconnecting it from your PC. However, if you're using K4PC and your Kindle and downloading your ebooks directly from Amazon without breaking any DRM, then using Calibre wouldn't really work well for you so this situation puzzles me a bit.

Or... you could just be physically disconnecting your Kindle from your PC without even trying to eject it at all. That could certainly cause issues, but why would you do that?

journey711 · 03-13-2011, 04:03 PM

I tried the search for .azw files already. I got some but they were the free books that I have had forever. All the amazon purchased books are not there.
I am using Calibre. The books that I have run through Calibre are still on calibre. I just started downloading to kindle4pc a couple of weeks ago following ApprenticeAlf directions. AT that time everything was okay. Would having my hard drive crash affect this in anyway? I had backups, even had a clone of my hard drive.
It is making me crazy because if the books are on my pc and I can read them why are they not in some file I can search to?

DiapDealer · 03-13-2011, 04:13 PM

Where does Kindle4PC SAY it's storing its library (Tools->Options->Content)?
Start simple.

journey711 · 03-13-2011, 04:21 PM

Where it says and where they are, are not the same. k4pc says they are in "my kindle content". I went there first. I did a search on the c drive and on my backup drives. I know it is something simple that I am not wrapping my brain around, but right now it is making my head hurt.

FF2 · 03-13-2011, 05:19 PM

Could they be Amazon Topaz books? If so, the extension to search for would be .azw1

Noughty · 11-18-2011, 05:28 AM

Quote:

Originally Posted by chyron8472

- If I "eject" my Kindle from Calibre first, my Kindle will no longer appear elsewhere in Windows either but the Kindle itself remains in USB Mode as long as it is still connected. It is this method which I believe causes the Kindle to sometimes not recognize properly when reconnecting to the computer.

Thats just that I did. Since you had the same problem, is it safe to just unplug? I added 20 books using calibre, but the task is done and it was some time ago.
Sorry for posting here too

BeccaPrice · 11-18-2011, 01:25 PM

I had the same issue with connecting one of my kindles (the other works just fine) through a usb hub - when I connect it to a usb port directly on the computer it works just fine. When I connect it through the hub, it goes into a connect/disconnect cycle. My iPod is the same - I cannot connect it through a hub, only directly to the computer. The hub works just fine for other things I have connected, so I know the hub is good. I'm not sure why this matters, but it does.

pidgeon92 · 11-18-2011, 02:15 PM

Quote:

Originally Posted by Noughty

Thats just that I did. Since you had the same problem, is it safe to just unplug?

Yes, it is safe to unplug once the job is finished.

03-13-2011, 03:02 PM	#17
chyron8472 Groupie Posts: 180 Karma: 558490 Join Date: Jan 2011 Device: Kindle 5, Amazon Fire 5th Gen, Moto Z Play Droid	or, you can run a search in Windows for: .azw (that is, any filenames with the extension .azw on the end) Once Windows starts finding files, if you have your view of the files set as "Details", there should be a path listed next to each file, telling you where it is located. You can then right click one and click "Open Folder Location" or whatever, and it shold take you to the folder where that file is. fyi, AZW is the file extension Amazon uses for its mobi format books, so whatever ebooks you buy from Amazon should have that extension (unless they are topaz) Of course, if you are using Calibre then you would need to be aware that Calibre does keep its own copies of ebooks you sent to it, keeping in mind that Calibre names the files things like "(author name) - (book title).azw" while K4PC names files with random characters (eg. "hksdhk.azw") so the book filenames with random characters should be an indicator of the files you are looking for. So let me get this straight... are you not using Calibre? It would seem to me that the reason why your Kindle would have issues being detected properly by Windows is because you didn't "eject" it from appearing in Windows before physically disconnecting it from your PC. However, if you're using K4PC and* your Kindle and downloading your ebooks directly from Amazon without breaking any DRM, then using Calibre wouldn't really work well for you so this situation puzzles me a bit. Or... you could just be physically disconnecting your Kindle from your PC without even trying to eject it at all. That could certainly cause issues, but why would you do that? Last edited by chyron8472; 03-13-2011 at 03:06 PM.

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03-13-2011, 04:03 PM	#18
journey711 Enthusiast Posts: 38 Karma: 5010 Join Date: Jun 2010 Location: Florida Device: kindle 2, Sony PRS350	I tried the search for .azw files already. I got some but they were the free books that I have had forever. All the amazon purchased books are not there. I am using Calibre. The books that I have run through Calibre are still on calibre. I just started downloading to kindle4pc a couple of weeks ago following ApprenticeAlf directions. AT that time everything was okay. Would having my hard drive crash affect this in anyway? I had backups, even had a clone of my hard drive. It is making me crazy because if the books are on my pc and I can read them why are they not in some file I can search to?

03-13-2011, 04:13 PM	#19
DiapDealer Grand Sorcerer Posts: 28,734 Karma: 206739468 Join Date: Jan 2010 Device: Nexus 7, Kindle Fire HD	Where does Kindle4PC SAY it's storing its library (Tools->Options->Content)? Start simple.

03-13-2011, 04:21 PM	#20
journey711 Enthusiast Posts: 38 Karma: 5010 Join Date: Jun 2010 Location: Florida Device: kindle 2, Sony PRS350	Where it says and where they are, are not the same. k4pc says they are in "my kindle content". I went there first. I did a search on the c drive and on my backup drives. I know it is something simple that I am not wrapping my brain around, but right now it is making my head hurt.

03-13-2011, 05:19 PM	#21
FF2 Wizard Posts: 1,105 Karma: 1025784 Join Date: Oct 2010 Device: WiFi Kindle3	Could they be Amazon Topaz books? If so, the extension to search for would be .azw1

11-18-2011, 01:25 PM	#23
BeccaPrice Wizard Posts: 2,146 Karma: 11174187 Join Date: Jan 2011 Device: Sony 350, K3-3G, K4SO, KPW	I had the same issue with connecting one of my kindles (the other works just fine) through a usb hub - when I connect it to a usb port directly on the computer it works just fine. When I connect it through the hub, it goes into a connect/disconnect cycle. My iPod is the same - I cannot connect it through a hub, only directly to the computer. The hub works just fine for other things I have connected, so I know the hub is good. I'm not sure why this matters, but it does.

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