Difficulty connecting Kobo using Calibre - Page 2

pholy · 02-02-2011, 04:28 PM

Whew! Thanks for that. Gotta love a spell checker that can change chkdsk to inkling! I'm only offered Chomsky, kidskin, and Catskill...

sabadog · 02-02-2011, 08:53 PM

What can I say? I am so very grateful to everyone who has posted on this site - Chkdsk removed the images file, and after that it all worked out (much to my amazement). I really thought I was going to have to give up on my Kobo and just save the books which were on it for when I travelled (I read about 100 pages an hour, so when I visit family in the US and UK from Western Australia, that means a lot of books). Anyway, I think you are all brilliant and remarkably long suffering. I sincerely hope I shall not have to bother you again, but at least I know if I get into difficulties, I can rely on this forum.

Incidentally, has anyone ever had any help from Kobo Help??? They gave me two reference numbers, posted once or twice and then forgot about me. Not a good advertisement.

Once again, thank you all.

PeterT · 02-02-2011, 11:57 PM

Actually, I have found that with Kobo Help you might have to go to the ZenDesk site to check the ticket. I had opened a ticket; had a # given to me but had no updates.

I went to http://kobo.zendesk.com/home and logged in and then went to the "Check Your Existing Requests" tab ( http://kobo.zendesk.com/requests ) and then selected the "View your recently solved and closed requests" option ( http://kobo.zendesk.com/requests?filter=solved ).

Peter

sabredog · 02-03-2011, 02:25 AM

Quote:

Originally Posted by sabadog

...so when I visit family in the US and UK from Western Australia...

Which part of West Oz are you from Sabadog?

sabadog · 02-03-2011, 03:49 AM

I live in Perth too. I feel we should be related with our names being so similar!

sabadog · 02-03-2011, 03:50 AM

Thanks for that, PeterT. I've gone right off Kobo Help, but I might just chase up those queries as you suggest.

sabredog · 02-03-2011, 04:13 AM

Quote:

Originally Posted by sabadog

I live in Perth too. I feel we should be related with our names being so similar!

Which suburb?

sabadog · 02-05-2011, 12:41 AM

Balcatta - been here since 1967 when we brought the family out from the UK.

sabredog · 02-05-2011, 10:38 AM

I lived in Balcatta from 1997 - 2001

BTW, my wife came our from England in 1968.

02-02-2011, 08:53 PM	#17
sabadog Member Posts: 10 Karma: 10 Join Date: Oct 2010 Device: Kobo	Difficulty connecting Kobo using Calibre What can I say? I am so very grateful to everyone who has posted on this site - Chkdsk removed the images file, and after that it all worked out (much to my amazement). I really thought I was going to have to give up on my Kobo and just save the books which were on it for when I travelled (I read about 100 pages an hour, so when I visit family in the US and UK from Western Australia, that means a lot of books). Anyway, I think you are all brilliant and remarkably long suffering. I sincerely hope I shall not have to bother you again, but at least I know if I get into difficulties, I can rely on this forum. Incidentally, has anyone ever had any help from Kobo Help??? They gave me two reference numbers, posted once or twice and then forgot about me. Not a good advertisement. Once again, thank you all.

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02-02-2011, 04:28 PM	#16
pholy Booklegger Posts: 1,801 Karma: 7999816 Join Date: Jun 2009 Location: Toronto, Ontario, Canada Device: BeBook(1 & 2010), PEZ, PRS-505, Kobo BT, PRS-T1, Playbook, Kobo Touch	Whew! Thanks for that. Gotta love a spell checker that can change chkdsk to inkling! I'm only offered Chomsky, kidskin, and Catskill...

02-02-2011, 11:57 PM	#18
PeterT Grand Sorcerer Posts: 13,515 Karma: 78910202 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	Actually, I have found that with Kobo Help you might have to go to the ZenDesk site to check the ticket. I had opened a ticket; had a # given to me but had no updates. I went to http://kobo.zendesk.com/home and logged in and then went to the "Check Your Existing Requests" tab ( http://kobo.zendesk.com/requests ) and then selected the "View your recently solved and closed requests" option ( http://kobo.zendesk.com/requests?filter=solved ). Peter

02-03-2011, 03:49 AM	#20
sabadog Member Posts: 10 Karma: 10 Join Date: Oct 2010 Device: Kobo	I live in Perth too. I feel we should be related with our names being so similar!

02-03-2011, 03:50 AM	#21
sabadog Member Posts: 10 Karma: 10 Join Date: Oct 2010 Device: Kobo	Thanks for that, PeterT. I've gone right off Kobo Help, but I might just chase up those queries as you suggest.

02-05-2011, 12:41 AM	#23
sabadog Member Posts: 10 Karma: 10 Join Date: Oct 2010 Device: Kobo	Balcatta - been here since 1967 when we brought the family out from the UK.

02-05-2011, 10:38 AM	#24
sabredog Geographically Restricted Posts: 2,629 Karma: 14933353 Join Date: Dec 2008 Location: Perth, Australia Device: Sony PRS-T3, Kindle Voyage, iPad Air2, Nexus7v2	I lived in Balcatta from 1997 - 2001 BTW, my wife came our from England in 1968.

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