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Old 01-08-2011, 07:33 PM   #16
amybobamy
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Hi there -- Hope this helps, it worked for my Literati device which is also a Kobo-powered piece.

PDF files are under the DOCUMENTS tab on my device. You might check to see what other files/tabs there are, for Kobo -- and see if your books are there.
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Old 01-14-2011, 06:09 AM   #17
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It is a Kobo ereader. At last I found the problem which was a corrupted database. I got a link to download the Kobo system files and did replace them. Since them, it works like a new!
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Old 03-13-2012, 02:06 PM   #18
vgmd106
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Help please
Hi everyone just purchased this device and I am having a hard time trying to upgrade the device. It connects to the Wi-Fi but does not prompt me to upgrade. I have the 1.6 and would like to upgrade to the newest firmware. Can I upgrade using my desktop computer? I do not have Wi-Fi at home. Thanks in advance for any help.
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Old 03-14-2012, 01:39 AM   #19
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Quote:
Originally Posted by vgmd106 View Post
Hi everyone just purchased this device and I am having a hard time trying to upgrade the device. It connects to the Wi-Fi but does not prompt me to upgrade. I have the 1.6 and would like to upgrade to the newest firmware. Can I upgrade using my desktop computer? I do not have Wi-Fi at home. Thanks in advance for any help.
Install the Kobo desktop application on your PC. Then connect the device with the USB cable. Once it is recognised, the application will do a sync that should include the latest formware.
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Old 07-12-2012, 05:18 PM   #20
lilangel
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will make new post this one is old.
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Old 12-22-2012, 09:26 AM   #21
ragtimelil
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Where is the new post? I'm having the same problem with my LookBook.
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Old 12-22-2012, 09:42 AM   #22
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https://www.mobileread.com/forums/sho...d.php?t=184619
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Old 12-22-2012, 11:30 AM   #23
ragtimelil
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Thanks, I'm on my way...
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Old 01-09-2013, 06:06 PM   #24
kath reader
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help please with lookbook
I was trying to pass on my lookbook to.teenager & did factory reset to remove credit card info on KOBO and went to website and added books to library - all the free classic books but now cant get to sync - i would be happy now just to get preloaded books - how exactly (with all steps) did yyou delete the squillt file that reset your 25 books? Thanks so much for help from anyone. : )
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Old 01-09-2013, 08:06 PM   #25
kath reader
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help please with lookbook #2
Didnt see my reply get attached to related thread on squilt file deleting on lookbook - help
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Old 01-09-2013, 08:38 PM   #26
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Kath; the problem is most of us have no knowledge at all of the LookBook, and I think from what we've seen in the past, while it has Kobo software on it, support from either Kobo or the community is minimal.

About all I can find on the web is http://mscustomercare.com/lookbook/ and this has the cheery mention that
Quote:
RECYCLING PROGRAM

Certain components from your LookBook should be recycled rather than disposed of in the trash in order to protect the environment and comply with certain state laws. When you are prepared to dispose of your LookBook, please contact us at the number below so that we can arrange to recycle your LookBook for you. We will send you a self-addressed postage-paid mailer that you can use to return your unit for recycling. Participation in this program is free.
Call us toll-free to participate:
(800) 374-2744
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Old 01-09-2013, 09:43 PM   #27
kath reader
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Thanks Peter I really appreciate you being a shoulder to listen & respond - I am so close - it just wont take hitting the continue button to log in so I can sync - a real shame to have it just be recycled but I did ask about that today too : (
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Old 01-09-2013, 09:51 PM   #28
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There is also https://www.mobileread.com/forums/sho...d.php?t=184619

and

https://www.mobileread.com/forums/sho...d.php?t=113212

where there have been some discussions / tips

OOPS.. Ignore that second link! It's this thread|!!!!
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Old 01-11-2013, 11:02 AM   #29
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Gave up
I sent mine back. I tried for almost 40 hours to get it working, speaking with 4 techs on the phone for 3-4 hours. I did not give it a good review although I appreciated that the seller took it right back and refunded my money.
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