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#16 |
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Enthusiast
![]() ![]() Posts: 35
Karma: 188
Join Date: Dec 2010
Location: Scotland
Device: iriver story
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Hi James_Wilde
Thanks for all your time and info, i would have got no where on my own. i will wait for the next tweek of calibre before doing anything with calibre, just in case i screw things up for myself, which i am good at. chris Last edited by clanelliott; 12-28-2010 at 03:29 PM. Reason: word missed out |
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#17 | |
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Member
![]() Posts: 11
Karma: 10
Join Date: Dec 2010
Location: Scotland
Device: Kindle 3G and WIFi
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Same purchase similar problems
I got the same model from the same shop and returned it today as I could not get it to authenticate with Digital Editions as per the instructions. Poor online support unlike other items purchased so decided not to persevere.
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#18 | |
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Member
![]() Posts: 11
Karma: 10
Join Date: Dec 2010
Location: Scotland
Device: Kindle 3G and WIFi
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And!
Having now read the whole thread I am amazed at the effort being put in to try and get things working on your IRiver Story. In contrast to my IRiver experience I got a Skycaddie Golf GPS which on Christmas Day(!) as a result of similar 'synchronisation problems' a human (called Vince) from their online support fixed the problem for me remotely - albeit I then paid the annual subscription charge but that whas what I had to do in any event so no extra charge. What a difference in reduced time wasted and stress levels. Customer service indeed. Perhaps these Ereader companies should offer a similar service given the apparent number of bugs arising from reading these fora! Maybe I should just ask my wife to wait until next year until all this settles down.
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#19 | |
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Guru
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 802
Karma: 4727110
Join Date: Aug 2010
Location: Sweden
Device: Iriver Story
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Don't ask me what the fix is - I've forgotten. But then I don't need it any more. It's a key combination to press, something like Ctrl-E, when the two machines are connected.
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#20 |
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Enthusiast
![]() ![]() Posts: 35
Karma: 188
Join Date: Dec 2010
Location: Scotland
Device: iriver story
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with the latest update of calibre (0.7.36), calibre can now see my device.
So it's a big thanks to you all. chris |
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