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Old 12-06-2010, 07:52 AM   #16
pchrist7
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Ahhh - 3.0.2 Firmware on the replacement. Hmmm. Have to wait for indexing.
3.0.3 was great for the old one. The kindle - not me !
I personally haven't got FW upgrades for quite some time. Wonder why ?
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Old 12-06-2010, 07:56 AM   #17
mgmueller
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Quote:
Originally Posted by desertgrandma View Post
Kindles and Kindle Customer Service Rule!!!
Did he really have to call Amazon's customer service in the US (he's in Denmark)?
If so, that's far from "ruling" (even if it only has been 6 minutes), considering it's an international unit and legally purchased from Denmark.
Else I agree: Amazon (and Apple, btw) does have great customer support!
Last edited by mgmueller; 12-06-2010 at 08:59 AM.
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Old 12-06-2010, 08:32 AM   #18
TallMomof2
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He might've talked to talked to someone in Ireland, I know one time when I called Amazon CS I talked to a call center in Ireland. It's still an international call but CS is a major bonus with the Kindle.
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Old 12-06-2010, 09:41 AM   #19
pchrist7
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@mgmueller: Yep , US. Only allowed to buy from, and therefore contact US Amazon.
@Tallmomof2: think I called when US was just getting on line. Ryan had a decidedly US accent. But who knows.
@desertblues: charching, charching, .. well, will read on the bad one i guess

Oh: 196 books to index - sigh
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