Petition Amazon to enable customer votes for e-book conversions

[astra]

Originally Posted by nekokami

Just send it to their regular customer support. They read those, too. (At least sometimes!)

From my personal experience with Amazon.co.uk....(well English is my second language (Russian is the first, and Hebrew is somewhere there)) I have got an impression that people on the 1st line support do not understand English very well. The sort of answers I used to receive from them on some of my questions were so inappropriate that the only logical conclusion I could draw was that they don't understand English. It felt like their way of solving the problem was something similar to the following course of actions: They type a keyword into Knowledge database, find a "suitable" form (I would say a form that has a few common words with my request), copy&past it and that's it. Only after replying to their reply (excuse the pun) with a bit of frustration in it they would escalate my request to the 2nd line, then I would receive the proper answer

[nekokami]

Their "website & product suggestions" form is here: http://www.amazon.co.uk/gp/help/cont...questions.html

That seems like the right place for this.

[cherdman]

I've been wondering lately why Amazon.com doesn't do more to promote ebooks, specifically their Mobipocket.com. Seems like they could do more to 'advertise' or 'encourage' potential buyers to seek out the Mobipocket version if available.