CONNECT store is the PITS! - Page 2

grimo1re · 05-05-2007, 01:22 PM

NatCh: no not anymore, once the reader was authorized I've had no more problems and now just use my normal Windows user account....<shrug> Scary thing: I'm starting to get used to the Connect weirdness :/

NatCh · 05-05-2007, 01:29 PM

Funkier and funkier. If Connect starts to look normal to you, and that Windows stuff begins looking strange ... that'd probably be a good time to check-in to some sort of clinic.

RWood · 05-05-2007, 03:12 PM

I have yet to have a problem with downloading from ConnStore. Sure the search routines leave a lot to be desired -- functionality for example. They seem to only work in the exact category that you are in and if they classified a book differently than you did you may never find it.

NatCh · 05-05-2007, 09:01 PM

I tend to do my searching in the web-page part, from the main page, that seems to circumvent the category issue.

Of course, once I find what I want, I still have to find it inside the ConnSoft to buy it, but at least I theoretically know what category it's in ....

pwalker8 · 05-06-2007, 11:19 AM

It seems that the Connect software isn't exactly robust and gets lost easily. I would say that I've had the stuck download problem on about a third of the books that I have bought. Typically, I exit the program, start it back up and can download by going to my account/purchases. Once I tried several times and wasn't successful, then managed to download without a problem a half hour later. My guess is they have either network problems, or server problems and the Connect software can't recover from any unexpected events.

IMPO, the Connect software and connect store have all the hallmarks of software farmed out to consultants, i.e. software that is not well thought out and just works well enough to pass the initial sign-off. I say this as a long time programmer and one time consultant. Another sign of this has been the lack of meaningful updates to the software since they went live. One minor bug fix in eight months with no rumors about any upcoming enhancements? Not a good sign. iTunes, a very mature product gets updates about once a quarter, with enhancements a couple times a year.

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05-05-2007, 01:22 PM	#16
grimo1re Geekette Posts: 435 Karma: 3335 Join Date: Sep 2006 Location: NSW, Australia Device: Sony Reader PRS500, PocketBook 360	NatCh: no not anymore, once the reader was authorized I've had no more problems and now just use my normal Windows user account....<shrug> Scary thing: I'm starting to get used to the Connect weirdness :/

05-05-2007, 01:29 PM	#17
NatCh Gizmologist Posts: 11,615 Karma: 929550 Join Date: Jan 2006 Location: Republic of Texas Embassy at Jackson, TN Device: Pocketbook Touch HD3	Funkier and funkier. If Connect starts to look normal to you, and that Windows stuff begins looking strange ... that'd probably be a good time to check-in to some sort of clinic.

05-05-2007, 03:12 PM	#18
RWood Technogeezer Posts: 7,233 Karma: 1601464 Join Date: Nov 2006 Location: Virginia, USA Device: Sony PRS-500	I have yet to have a problem with downloading from ConnStore. Sure the search routines leave a lot to be desired -- functionality for example. They seem to only work in the exact category that you are in and if they classified a book differently than you did you may never find it.

05-05-2007, 09:01 PM	#19
NatCh Gizmologist Posts: 11,615 Karma: 929550 Join Date: Jan 2006 Location: Republic of Texas Embassy at Jackson, TN Device: Pocketbook Touch HD3	I tend to do my searching in the web-page part, from the main page, that seems to circumvent the category issue. Of course, once I find what I want, I still have to find it inside the ConnSoft to buy it, but at least I theoretically know what category it's in ....

05-06-2007, 11:19 AM	#20
pwalker8 Grand Sorcerer Posts: 7,196 Karma: 70314280 Join Date: Dec 2006 Location: Atlanta, GA Device: iPad Pro, iPad mini, Kobo Aura, Amazon paperwhite, Sony PRS-T2	It seems that the Connect software isn't exactly robust and gets lost easily. I would say that I've had the stuck download problem on about a third of the books that I have bought. Typically, I exit the program, start it back up and can download by going to my account/purchases. Once I tried several times and wasn't successful, then managed to download without a problem a half hour later. My guess is they have either network problems, or server problems and the Connect software can't recover from any unexpected events. IMPO, the Connect software and connect store have all the hallmarks of software farmed out to consultants, i.e. software that is not well thought out and just works well enough to pass the initial sign-off. I say this as a long time programmer and one time consultant. Another sign of this has been the lack of meaningful updates to the software since they went live. One minor bug fix in eight months with no rumors about any upcoming enhancements? Not a good sign. iTunes, a very mature product gets updates about once a quarter, with enhancements a couple times a year.

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