04-03-2010, 11:45 PM | #16 | |
Groupie
Posts: 187
Karma: 46
Join Date: Nov 2009
Location: TN, US
Device: iPhone 4, Astak EZ Pocket Pro, Kindle 3 3G
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Quote:
I'm dying here without my EZ reader, and my husband doesn't help with all the teasing.... Wow...there are sure wacko customers out there with that kind of reasoning(exchanging their broken sony with a free EZ reader bec they're the same prize). Haha Last edited by diokdin; 04-03-2010 at 11:46 PM. Reason: spelling |
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04-05-2010, 08:32 AM | #17 | |
Junior Member
Posts: 2
Karma: 10
Join Date: Nov 2009
Device: Astak EZReader Pocket PRO
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Quote:
I've noticed small bubbles around the most used buttons on mine, so I expect it will get worse over time. It's been getting only light use lately (it's hard to buy ebooks here in Australia), so it's still holding up ok, but I expect the shipping costs will make it infeasible to return. Fingers crossed it gets no worse. |
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04-06-2010, 08:29 PM | #18 |
Madman With A Box
Posts: 115
Karma: 324
Join Date: Feb 2010
Location: Western Oklahoma
Device: Kobo Clara HD, Nook Glowlight, Nook Color, Kindle 4, Astak Pocket Pro
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04-06-2010, 10:29 PM | #19 | |
Member
Posts: 13
Karma: 10
Join Date: Mar 2010
Device: Astak EZ Reader 5" Pocket Pro
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Quote:
I was concerned initially when i read about the issue but based on what i read the ones i ordered should have been from a batch produced after the problem was corrected. The blue one is the only one of the 5 to be a problem, the others are all fine. I suspect it must be from an older batch, mainly based on the fact that the Leather Cover is different than the other 4, it has the same cream coloured inside as the photos in this thread rather than the grey that the other 4 in the order had, which i assume is the current standard colour. I really don't want to send it back from Australia as it will either cost a fortune to send it express or take forever and cost less, neither option is ideal. Robertb, If you have a spare one of them Metal cases you mentioned a while ago i'd be willing to Beta-test one in the Harsh Australian Climate I'd rather pay the postage for you to ship me a new case and I'd swap it myself as it would end up the same cost, given the choice. |
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04-06-2010, 10:34 PM | #20 | |
Happy Wife & Momma
Posts: 532
Karma: 1634
Join Date: Jan 2010
Location: USA
Device: Purple Astak Pocket Pro! :)
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04-06-2010, 10:47 PM | #21 |
Member
Posts: 13
Karma: 10
Join Date: Mar 2010
Device: Astak EZ Reader 5" Pocket Pro
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Nah the outside is the same on the 5 of them that i originally got, only the inside was different. I'll admit I actually prefer the Grey coloured inside of the case and if I had been thinking straight i should have swapped it with one of the other ones when they arrived
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04-06-2010, 10:48 PM | #22 | |
Wizard
Posts: 1,434
Karma: 1525776
Join Date: Aug 2009
Location: TAS, Australia
Device: Astak Pocket Pro (Black), 2 x Kindle WiFi (Graphite), iPod Touch 4G
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Quote:
I have had my PP since end of September without any paint issues, so looks like I got a good batch. |
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04-06-2010, 11:11 PM | #23 |
Happy Wife & Momma
Posts: 532
Karma: 1634
Join Date: Jan 2010
Location: USA
Device: Purple Astak Pocket Pro! :)
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Is the inside of your case cream or gray?
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04-06-2010, 11:12 PM | #24 | |
Happy Wife & Momma
Posts: 532
Karma: 1634
Join Date: Jan 2010
Location: USA
Device: Purple Astak Pocket Pro! :)
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Quote:
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04-06-2010, 11:22 PM | #25 |
Wizard
Posts: 1,434
Karma: 1525776
Join Date: Aug 2009
Location: TAS, Australia
Device: Astak Pocket Pro (Black), 2 x Kindle WiFi (Graphite), iPod Touch 4G
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04-06-2010, 11:52 PM | #26 |
Happy Wife & Momma
Posts: 532
Karma: 1634
Join Date: Jan 2010
Location: USA
Device: Purple Astak Pocket Pro! :)
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04-07-2010, 01:59 PM | #27 | |
Groupie
Posts: 160
Karma: 416
Join Date: Apr 2010
Device: Astak EZ Reader Pro AND Sony PRS-505
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Quote:
I got my EZ Reader PP as a gift from someone. I don't have a receipt. And honestly, since the person who gifted it to me doesn't live nearby (and is also currently away on business to boot), even assuming they held onto it, I don't want to delay things by having to wait for them to get home from their trip, and then further inconvenience them by making them dig for that receipt, and send it to me. I'm having this paint peeling problem. I just noticed it starting a few days ago, and its getting a lot worse fairly quickly. Given that the product seems to have only been released about six months old, and so there's no WAY I could be out of a year long warranty period no matter what, will I have a problem getting service? Last edited by Spiffy; 04-07-2010 at 02:09 PM. |
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04-07-2010, 03:43 PM | #28 | |
Astak Director, Bus. Devl
Posts: 2,560
Karma: 2500000
Join Date: Apr 2008
Device: Astak Pocket PRO
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No changes to outside of case
Quote:
It is a very good case and for FREE it is even better! |
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04-07-2010, 03:51 PM | #29 | |
Astak Director, Bus. Devl
Posts: 2,560
Karma: 2500000
Join Date: Apr 2008
Device: Astak Pocket PRO
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Should not be a problem.
Quote:
I am Business Development and not tech support and they slap me when I cross the line. However, I asked and they said you should be fine. Contact: 1-866-368-8788 or email: support@astak.com. They will likely ask you to email ONE picture so they can verify and then they will give you an RMA #. You pay to send to Astak; but Astak pays to send it or the replacement back to you. Thank you!! That was a great gift you got!! |
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04-07-2010, 07:31 PM | #30 |
PDA dino
Posts: 80
Karma: 1527072
Join Date: Oct 2009
Location: Iowa, USA
Device: Palm IIIx, Rooted NC, Voyages(2)
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My white EZ has started to peel a bit on a couple of places near the left page buttons as well as on the right edge, but it doesn't bother me enough to send it in. I got it in November, IIRC. I hope it wasn't brought on by the Stylz cover.
Wayne |
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