04-09-2020, 11:47 AM | #16 | |
Grand Sorcerer
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As to online ordering, here your card is charged right away, otherwise your order won't even go through. The practice of charging when shipped is unknown among our local merchants. |
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04-09-2020, 11:58 AM | #17 |
Wizard
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I appreciate we are rabbiting off topic, but couple of rejoinders.
When I worked for many years in bankncard payments, visa rules were that payment should not be taken until goods were shipped. Lots of merchants ignored that but still.. The one time issue now for groceries is that with all the panic buying , retailers don't know what stock thay can actually ship until just before, so they are holding back with authorizations, until orders are packed and ready to load onto vans. And , or banks are applying their newly automated anti fraud systems to folks who maybe never ordered food online before, so a big on line grocery order looks suspicious to a dumb computer...we have had the letters from card issuers saying next time you shop online we may text you a pin to verify with, but you don't expect those texts to come at 2am! |
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04-09-2020, 12:08 PM | #18 |
Grand Sorcerer
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I've never worked in that area, but obviously our local banks and cards must have different rules, because our merchants have always charged at the time of placing the order, never later. If they don't have something in stock and they don't know it beforehand, they'll just refund that part of the payment. Perhaps it's another "small country" peculiarity, I can imagine how bothersome it would be with millions of customers.
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04-09-2020, 02:17 PM | #19 | |
Grand Sorcerer
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My grocery provider in the UK, Ocado, puts a hold on the amount computed at time of order. After delivery they take payment, taking into account what was actually delivered and whether anything was returned/rejected. This process means that they check with the bank at time of order and this check seems to suffice for when they actually take payment. Of course, if you are using a debit card then a hold is almost indistiguishable from a payment. |
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04-09-2020, 02:56 PM | #20 |
Well trained by Cats
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The 'Merchant card Agreement' for the 4 major US (cards start with 3,4,5,6011) all have rules about billing before shipment. That applies to goods that ship per the order. OTOH A subscription is what you purchase, not a individual issue/item, so the charge at purchase time would not be in violation.
OTOH there is a few special cases: Special Custom built orders, Special pre-orders (in both cases the terms are up front). Refunds are generally not permitted after X event. Local laws may add additional terms. A line in one agreement I had: 'Thou shall not disparage the card' |
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04-09-2020, 03:00 PM | #21 |
Wizard
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Asda leave it until just before delivery. Regular on line shoppers are probably ok. Someone who has never bought groceries online before and now places a £100 order trips the banks suspicious activity process so we get the midnight text scenario...
This from Asda: "We'll authorise your card for the full amount the day before or on the day that your delivery or collection is due. If you take advantage of our same-day delivery or collection service, we'll authorise your card a few hours before your slot." Ocado have other problems .see trustpilot where the damning 1 star reviews are rolling in day after day. I am one of those frustrated ex customers who is now unable to get any deliveries at all. Sainsbury credit card has a hair trigger threat detector. I have had several rows with them for declining a replacement dishwasher ordered online, and other similar "suspicious purchases". Yes, buying a dishwasher is not something I do regularly, but if I was on a spending spree with a stolen card it would not be my 1st choice of target! We have drifted just a little from "library management issues after editing metadata". Stir crazy beginning to set in after 2 weeks of lockdown? |
04-09-2020, 03:07 PM | #22 | |
Wizard
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Paypal is much safer, you can go there and zap any subscription. Update. UK and EU i law changed, a few years after I retired from working for banks. You can now force cancel a CA but many retailers and even bank staff may still claim otherwise. https://www.choose.co.uk/guide/cance...nt-rights.html Last edited by stumped; 04-09-2020 at 03:32 PM. |
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04-09-2020, 05:30 PM | #23 |
null operator (he/him)
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The previous couple of posts about cloud services are why I use the same commercial rock solid FTP service I've been using for the past 30+ years, it just works.
Added: I pay them yearly, via bank transfer, in arrears. BR Last edited by BetterRed; 04-09-2020 at 05:33 PM. |
04-09-2020, 06:48 PM | #24 | |
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04-09-2020, 06:58 PM | #25 | |
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04-09-2020, 08:31 PM | #26 |
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I was aware of the 'You need Permission from the subscription service" to cancel the card charges.
Honest businesses allow this. Your contract with them may have a minimum period or early cancel fee (eg Gym), but My old ISP just closed my (10Y. I owned the equipment) service upon request. Know your contract BEFORE you signup |
04-11-2020, 05:10 PM | #27 | |
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