Black Friday 2018

[silverraven]

Originally Posted by Catlady

Did you trade in another tablet earlier? It's apparently one to a customer.

I did the tablet trade-in a few weeks back, in anticipation of Black Friday, and the discount was immediate--I didn't complete the checkout process then; I waited to make sure there wouldn't be a better BF deal.

I traded in my Dot 2 on Thursday, and that was also immediate; I got a $5 gift card and 25 percent off, which I applied to a Dot 3.

I can't understand why it's not working for you, unless you already traded in a different tablet.

I have never traded in anything ever. Now paranoid me is worried my amazon account will be banned. I have bad luck.
S

[Catlady]

Originally Posted by silverraven

I have never traded in anything ever. Now paranoid me is worried my amazon account will be banned. I have bad luck.
S

Then it just doesn't make any sense. Are you getting the trade-in pop-up with the offer? Where is the process breaking down?

Maybe there's just a Black Friday glitch, or maybe whoever you're talking to on the phone is a Black Friday temp who's clueless. I'm sorry you're having such problems.

[silverraven]

Originally Posted by Catlady

Then it just doesn't make any sense. Are you getting the trade-in pop-up with the offer? Where is the process breaking down?

Maybe there's just a Black Friday glitch, or maybe whoever you're talking to on the phone is a Black Friday temp who's clueless. I'm sorry you're having such problems.

Yes, I was getting the pop up. Oh, and another weirdness. I would get the email with the return shipping label. Wrong return address. Call in, they can't issue me another one (that phone call was over 30 minutes alone). So I had to go through the whole trade in process again. Still wrong address.
I give up! I told the final lady I was just going to cancel the order. I talked to 2 different people and typed to another. Still no go. At this point I'll just be happy to keep my Amazon account. I'm sure they don't like complainers!
S
Oh oh, forgot! The first guy I talked to had no idea what I was talking about in regards to the 25% off on a device trade in. I explained it was on the web site. Never heard of it.

[ilovejedd]

Originally Posted by silverraven

Ok guys, quick question, sorta Black Friday related.
I have a Fire 7 tablet. I want to trade it in. I DO NOT care about the cash back, only the 25% off that is suppose to be applicable to another device.
1. Will the 25% off be available immediately, or will I have to wait till the old Fire is mailed in, checked, etc?
2. Can I use the 25% off on the Fire 10 while it is on sale for $99? I thought I saw that some people had done this, but the lady at Amazon said I couldn't.
Thanks for the info!
S

It depends? I did a (non-JB but working) PW3 trade-in back March to get a jailbreakable PW3 and got the discount immediately.

I did another PW3 (bricked) trade-in last month (it's a different promo so I'm eligible) and this time, I had to wait for the discount until Amazon has received and checked the device.

No idea why I had to wait this time. Maybe Amazon does occasional spot checks?

[Catlady]

Originally Posted by silverraven

Yes, I was getting the pop up. Oh, and another weirdness. I would get the email with the return shipping label. Wrong return address. Call in, they can't issue me another one (that phone call was over 30 minutes alone). So I had to go through the whole trade in process again. Still wrong address.
I give up! I told the final lady I was just going to cancel the order. I talked to 2 different people and typed to another. Still no go. At this point I'll just be happy to keep my Amazon account. I'm sure they don't like complainers!
S
Oh oh, forgot! The first guy I talked to had no idea what I was talking about in regards to the 25% off on a device trade in. I explained it was on the web site. Never heard of it.

But the pop-up says 25 percent off!

When I click the box above Add to Cart that says Upgrade and Save with Trade-in, I see

Get an Amazon Gift Card + 25% off a new Fire Tablet when you trade in

Choose devices to trade in to get an Amazon Gift Card equal to their appraised value + get an additional 25% off a new Fire Tablet (limit 1 per customer)

Then below that there's a list of my eligible devices. Right now there's only my old Fire 7 listed, with the offer of up to a $10 gift card for it. I assume that if I continued the process, I'd only get the normal $10 gift card for a trade-in, and not the 25 percent, since I got that once already.

If it were me, I would continue to argue with Amazon, talk to a supervisor, and ask for both the 25 percent off and additional compensation for all the hassle.

[haertig]

My Black Friday purchases? Only two more Echo Dots. That's it. As my friend says, "Needs vs. wants, needs vs. wants". I don't really need anything anymore. Trouble is, I'm finding I don't really want anything either. Oh well, saves me money. About the only thing I still need is a dumpster, ... so I can get rid of all the stuff that I previously thought I needed.

[silverraven]

Originally Posted by Catlady

But the pop-up says 25 percent off!

When I click the box above Add to Cart that says Upgrade and Save with Trade-in, I see



Then below that there's a list of my eligible devices. Right now there's only my old Fire 7 listed, with the offer of up to a $10 gift card for it. I assume that if I continued the process, I'd only get the normal $10 gift card for a trade-in, and not the 25 percent, since I got that once already.

If it were me, I would continue to argue with Amazon, talk to a supervisor, and ask for both the 25 percent off and additional compensation for all the hassle.

Yes, I should, but my head is killing me! I don't do stress well. I just talked to my husband (he's out of town) and he asked me just how much 25% was really worth to me. What kills me is I was going to buy 2 Fire 10s. They were not losing out in this sale. Not to mention the fact I own 14 devices between Kindles, Fires, and two Fire sticks. I literally just bought a Paperwhite on Thanksgiving. And did the majority of my Christmas shopping on there too. Argh!
Ok, through griping. 25% is just not worth the stress they are putting me through. Besides, I'd still have to get in there and figure out how to get a return label with MY address on it instead of the incorrect one they keep sending me. Nope, just don't think it's worth it!
S
Thanks everyone for listening to me complain. I actually feel better.

[library addict]

Just got back from Staples where I bought Mum the Echo Dot 3 since she wants to try it now and Amazon won't ship the one I ordered until Nov 30th. So now the Dot on order will go to another aunt (my mum's sister).

Suddenly they've all gone from hating all technology/refusing to learn "how to internet" to wanting Alexa.

[GA Russell]

Originally Posted by haertig

My Black Friday purchases? Only two more Echo Dots. That's it. As my friend says, "Needs vs. wants, needs vs. wants". I don't really need anything anymore. Trouble is, I'm finding I don't really want anything either. Oh well, saves me money. About the only thing I still need is a dumpster, ... so I can get rid of all the stuff that I previously thought I needed.

I feel the same way. I can't think of anything for adults which is new this year either.

[Alohamora]

Originally Posted by GA Russell

I feel the same way. I can't think of anything for adults which is new this year either.

Nothing really new this year, but I decided that "home automation" might be mature enough by now to give Alexa/Echo a real try. Previous attempts at Alexa on a tablet were failures. The Alexa app on my phone actually seems not too awful at least.

Jumped in and ordered 2 Dots and Smartplugs. Unpacked one pair yesterday and, so far, it looks like it will work for simple light controls and scheduling. I'll probably still bluetooth from my phone for music instead of stream though.

Oh, I did also order a Roku to replace my old slow Fire stick, but Amazon lost the package. Their way of getting back at me for ordering a Roku instead of another Fire stick?

[cc_in_oh]

Originally Posted by Alohamora

Nothing really new this year, but I decided that "home automation" might be mature enough by now to give Alexa/Echo a real try. Previous attempts at Alexa on a tablet were failures. The Alexa app on my phone actually seems not too awful at least.

Jumped in and ordered 2 Dots and Smartplugs. Unpacked one pair yesterday and, so far, it looks like it will work for simple light controls and scheduling. I'll probably still bluetooth from my phone for music instead of stream though.

Oh, I did also order a Roku to replace my old slow Fire stick, but Amazon lost the package. Their way of getting back at me for ordering a Roku instead of another Fire stick?

Were your Dots and smartplugs packaged together? I've received my smartplug but no Dot3 yet - seems rather inefficient to ship them separately...

[Catlady]

Oh great. My new tablet won't connect to the Internet. AAAAARGH!

[Alohamora]

Originally Posted by cc_in_oh

Were your Dots and smartplugs packaged together? I've received my smartplug but no Dot3 yet - seems rather inefficient to ship them separately...

Yes, 2 separate orders, so I got one Dot and one plug in each of 2 packages.

[tubemonkey]

I had an interesting experience at Target.com this morning. I attempted to order 4 Echo Dot 3s at $24 each plus a 15% discount (today only). When I hit the button to place my order, a blank page popped up. Refreshing gave me a page stating my cart was empty. Checking further showed I had no recent orders. So I went back to the Dot page to do it again and lo and behold, out of stock!

This is the first time I've had my shopping cart vaporized at any store, so I called CS for help. Long story short, the rep said more stock would arrive later this week and she noted on my account that I would still get the sale price of $24 each plus the 15% discount.

I'm quite satisfied with Target's solution to this problem
.

[tubemonkey]

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