Blue Pocket Pro finish already coming off - Page 18

Musicman · 10-07-2009, 03:31 PM

Quote:

Originally Posted by bookfanmd

I just spoke with Amy at Astak and she said they were received last night and should be shipping out today. They'll go out the same shipping method as originally so I guess I'll get it next week as I'm on the East coast.

Anyway - Hooray!!

Thanks for the update!

I'm waiting for my Black Replacement and I am also on the East Coast.

Hopefully they send us an e-mail with tracking number when it ships...

bthoven · 10-08-2009, 02:03 AM

Hi,

I save the blue color is now available for order. Would this batch case be OK? Will the rubber coat come off again?

RichyRich · 10-08-2009, 08:58 AM

I got my replacement Slate Blue in yesterday and it doesn't have the issue with the paint. I think AJ Starr got it right when she indicated that she though the oil from the leather case was causing the paint to bubble up. I noticed that there was oily imprints from the leather case on the pocket pro. These had been the areas that had started bubbling up on the original one I had, especially the upper left-hand corner. So, I cleaned the imprints off, then set about cleaning the oil off the inside of the leather case. I think the original batch had the issue because the oil from the inside of the leather cover had plenty of time to penetrate the paint that had to be applied to the colored units. I'll post more pics and my own review once I've had the time for a more thorough run through.

kennyc · 10-08-2009, 09:48 AM

Quote:

Originally Posted by RichyRich

I got my replacement Slate Blue in yesterday and it doesn't have the issue with the paint. I think AJ Starr got it right when she indicated that she though the oil from the leather case was causing the paint to bubble up. I noticed that there was oily imprints from the leather case on the pocket pro. These had been the areas that had started bubbling up on the original one I had, especially the upper left-hand corner. So, I cleaned the imprints off, then set about cleaning the oil off the inside of the leather case. I think the original batch had the issue because the oil from the inside of the leather cover had plenty of time to penetrate the paint that had to be applied to the colored units. I'll post more pics and my own review once I've had the time for a more thorough run through.

Hmmm, this doesn't sound right to me and there is no evidence or the above with my black pocket pro and none to my knowledge on my previous black pocket pro.

RichyRich · 10-08-2009, 10:31 AM

The black and white units do not have the extra coating of paint that is affected by the oil. Chinese customs had required the additional coating of paint for all the other colored units that were in the original shipment, if I recall correctly. Robertb has indicated the 2nd shipment of the colored units do not have the "overspray" that caused the bubbling and wrinkling in this post.

https://www.mobileread.com/forums/showthread.php?t=58671

If anything, I am still being overly cautious for now.

kennyc · 10-08-2009, 10:41 AM

Quote:

Originally Posted by RichyRich

The black and white units do not have the extra coating of paint that is affected by the oil. Chinese customs had required the additional coating of paint for all the other colored units that were in the original shipment, if I recall correctly. Robertb has indicated the 2nd shipment of the colored units do not have the "overspray" that caused the bubbling and wrinkling in this post.

https://www.mobileread.com/forums/showthread.php?t=58671

If anything, I am still being overly cautious for now.

But my point is you are saying there is oil on the leather which you believe caused the problem. There is no evidence of oil on the leather of the two that I've had.

theducks · 10-08-2009, 10:43 AM

Quote:

Originally Posted by kennyc

But my point is you are saying there is oil on the leather which you believe caused the problem. There is no evidence of oil on the leather of the two that I've had.

No Oil on leather here either, Just my sweaty finger prints

AJ Starr · 10-08-2009, 01:20 PM

Quote:

Originally Posted by theducks

No Oil on leather here either, Just my sweaty finger prints

RobertB cleared this up. It's not the leather. The surface was not prepped properly for the paint job, and then the "overspray" was not allow to fully cure before it was shipped. They, the factory, was trying to rush it because of all the anxious customers (us) that Astak had.

But, everyone learned from this problem, and the surface is properly prepped and the paint is allowed to cure before shipment now.

I'm sure this new group will be Perfect for all you lucky ones to get it.

Me, I kept my blemished one. I'm going to customize when I get all the paint that was prepped properly off. I'm 3/4 off and 1/4 stuck on good right now.

Enjoy.....

AJ

RichyRich · 10-08-2009, 05:49 PM

Perhaps it is a bit of over worrying. Here's the picture of the new unit.

bookfanmd · 10-09-2009, 10:24 AM

Quote:

Originally Posted by Musicman

Thanks for the update!

I'm waiting for my Black Replacement and I am also on the East Coast.

Hopefully they send us an e-mail with tracking number when it ships...

They sent me an email with a tracking number. Mine should be received on the 14th.

bookfanmd · 10-09-2009, 10:25 AM

Quote:

Originally Posted by RichyRich

Perhaps it is a bit of over worrying. Here's the picture of the new unit.

It's beautiful.

AJ Starr · 10-09-2009, 10:46 AM

Not a blemish in site....

Musicman · 10-09-2009, 12:47 PM

Quote:

Originally Posted by bookfanmd

They sent me an email with a tracking number. Mine should be received on the 14th.

Glad to hear that you got an e-mail with tracking number.

I just checked and nothing on mine yet

....

Violetteskye · 10-09-2009, 04:39 PM

My new pocket pro will be sent out today. Both Amy and Robert are positive that the current color models ae fine so I said I would be happy to take another pink one. I understand that mistakes happen. I think the important thing is that they are more than willing to correct the situation. Amy at Astak has been very prompt in responding to all my emails. I also reached her on the phone with no trouble at all. I will report back to let you know how the new batch of pink holds up

griffonwing · 10-09-2009, 04:59 PM

I just got my blue replacement in, and it is flawless. It is currently charging.

10-08-2009, 10:31 AM	#260
RichyRich Connoisseur Posts: 72 Karma: 511678 Join Date: Sep 2009 Device: EZ Reader Pocket Pro	The black and white units do not have the extra coating of paint that is affected by the oil. Chinese customs had required the additional coating of paint for all the other colored units that were in the original shipment, if I recall correctly. Robertb has indicated the 2nd shipment of the colored units do not have the "overspray" that caused the bubbling and wrinkling in this post. https://www.mobileread.com/forums/showthread.php?t=58671 If anything, I am still being overly cautious for now. Last edited by RichyRich; 10-08-2009 at 10:37 AM.

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10-08-2009, 02:03 AM	#257
bthoven Evangelist Posts: 475 Karma: 590 Join Date: Aug 2009 Location: Bangkok, Thailand Device: Kindle Paperwhite	Hi, I save the blue color is now available for order. Would this batch case be OK? Will the rubber coat come off again?

10-08-2009, 08:58 AM	#258
RichyRich Connoisseur Posts: 72 Karma: 511678 Join Date: Sep 2009 Device: EZ Reader Pocket Pro	I got my replacement Slate Blue in yesterday and it doesn't have the issue with the paint. I think AJ Starr got it right when she indicated that she though the oil from the leather case was causing the paint to bubble up. I noticed that there was oily imprints from the leather case on the pocket pro. These had been the areas that had started bubbling up on the original one I had, especially the upper left-hand corner. So, I cleaned the imprints off, then set about cleaning the oil off the inside of the leather case. I think the original batch had the issue because the oil from the inside of the leather cover had plenty of time to penetrate the paint that had to be applied to the colored units. I'll post more pics and my own review once I've had the time for a more thorough run through.

10-08-2009, 05:49 PM	#264
RichyRich Connoisseur Posts: 72 Karma: 511678 Join Date: Sep 2009 Device: EZ Reader Pocket Pro	Perhaps it is a bit of over worrying. Here's the picture of the new unit.

10-09-2009, 10:46 AM	#267
AJ Starr Guru Posts: 815 Karma: 1029784 Join Date: May 2008 Location: Nebraska, USA Device: PEZ, Color Libre, 2@Sony T1, Onyx i62HD	Not a blemish in site....

10-09-2009, 04:39 PM	#269
Violetteskye Junior Member Posts: 8 Karma: 12 Join Date: Oct 2009 Device: EZReader	My new pocket pro will be sent out today. Both Amy and Robert are positive that the current color models ae fine so I said I would be happy to take another pink one. I understand that mistakes happen. I think the important thing is that they are more than willing to correct the situation. Amy at Astak has been very prompt in responding to all my emails. I also reached her on the phone with no trouble at all. I will report back to let you know how the new batch of pink holds up

10-09-2009, 04:59 PM	#270
griffonwing Suave Swabby, Savvy? Posts: 1,602 Karma: 520350 Join Date: Jun 2008 Location: Harrison, ARrrr, USA - southern Ozark mountains Device: Slate Blue PEZ (Astak Pocket Pro), CVSCX-9300 Quad-band watch phone	I just got my blue replacement in, and it is flawless. It is currently charging.

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