Poisoned Pen Press - Mysteries - Page 17

koland · 02-08-2013, 04:13 PM

Quote:

Originally Posted by NightBird

Looking for Chet Baker: An Evan Horne Mystery #5 by Bill Moody.

Now free on iTunes (DRM-free) and from Kobo -- but at Kobo, when I downloaded into Adobe ADE, the book was instead Relics: A Faye Longchamp Mystery, by Mary Anna Evans.

Kobo also has The Ragtime Kid, by Larry Karp, free today. An older edition was free on Kindle, but now the new edition of it is free at Amazon, as well.

piperclassique · 02-10-2013, 01:17 AM

I got Relics by Mary Anna Evans instead of Chet Baker, as well. Kobo France in this case.

Mort1997 · 02-10-2013, 02:09 AM

About a year ago, I bought Relics from Kobo UK and got a steven havill book instead (Privileged to Kill). I got a refund from from Kobo with the comment that the issue would be reported to the Publisher. I ended up getting Relics from Amazon - didn't realise I should have tried the Chet Baker book instead

piperclassique · 02-10-2013, 04:05 AM

I won't bother asking for a refund, it was free after all. Interestingly enough, when I tried to download metadata calibre returned metadata for Chet Baker, not the actual book I had on screen (Relics) So if you want Relics, look for Chet Baker on Kobo

selina4books · 02-10-2013, 06:15 AM

I reported it to Kobo...I got Relics too (US). Relics is a very good book though if you haven't read it...I already have the whole series of those and really enjoyed them all. I grabbed the Chet Baker from iTunes.

BelleZora · 02-10-2013, 10:29 AM

I purchased (for actual money) Looking For Chet Baker a few months ago, but I was very happy to get Relics after reading this thread.

mitford13 · 02-11-2013, 10:34 PM

Quote:

Originally Posted by koland

Now free on iTunes (DRM-free) and from Kobo -- but at Kobo, when I downloaded into Adobe ADE, the book was instead Relics: A Faye Longchamp Mystery, by Mary Anna Evans.

Kobo also has The Ragtime Kid, by Larry Karp, free today. An older edition was free on Kindle, but now the new edition of it is free at Amazon, as well.

Free on Amazon now, too.

Looking for Chet Baker

selina4books · 02-12-2013, 09:26 AM

Reporting the wrong link does no good. Took three days for them to get back to me and when they did they didn't even try to download the book, just looked at the link and decided it was "fine". Here's the response I got:

Response Via Email (Jose C) 02/12/2013 07:08 AM
Hi Sara

Thank you for contacting the Kobo Customer Care.

We receive your e-mail and thank you for your feed back. I check the link and is fine. If is a free book I could just add it up to your account.
Thank you.

Sincerely,
The Kobo Team

I am beginning to see WHY Kobo customer service is so revered. Crispes.

koland · 02-12-2013, 01:30 PM

Hey, at least your reply was mostly in English.

Yes, I know they are a Canadian company, apparently in a French province. But they could at least have the reps that know better (if not native) English write out some of the form emails they send out. After all, I suspect they sell half or better of their books to customers in English speaking countries (or where English and not French, is the unacknowledged second language).

BelleZora · 02-12-2013, 02:57 PM

Quote:

Originally Posted by selina4books

I am beginning to see WHY Kobo customer service is so revered. Crispes.

Last month I reported a problem to Kobo. I refused a refund because I intended to keep the book. In fact, I asked them not to refund my money three times. A couple of days later I received a refund. I gave up.

Now I'm just amused by stories of attempts to communicate with Kobo.

Blossom · 02-12-2013, 08:36 PM

Quote:

Originally Posted by BelleZora

Last month I reported a problem to Kobo. I refused a refund because I intended to keep the book. In fact, I asked them not to refund my money three times. A couple of days later I received a refund. I gave up.

Now I'm just amused by stories of attempts to communicate with Kobo.

Most have to wait up to month to see their money back a couple of days are pretty good.

NightBird · 02-12-2013, 09:48 PM

Hey, maybe that's the secret. Tell them you don't want a refund, and then you will get one quicker.

Blossom · 02-12-2013, 09:52 PM

Quote:

Originally Posted by NightBird

Hey, maybe that's the secret. Tell them you don't want a refund, and then you will get one quicker.

BelleZora · 02-13-2013, 01:30 AM

Quote:

Originally Posted by NightBird

Hey, maybe that's the secret. Tell them you don't want a refund, and then you will get one quicker.

And to think I stumbled over the secret accidentally.

NightBird · 02-13-2013, 01:32 AM

Quote:

Originally Posted by BelleZora

And to think I stumbled over the secret accidentally.

Naw, genius at work

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02-10-2013, 01:17 AM	#242
piperclassique A garbling groftpot Posts: 995 Karma: 9234667 Join Date: Feb 2012 Location: France Device: Oasis, Voyage, Kobo mini, Samsung tablet, phones, whatever.	I got Relics by Mary Anna Evans instead of Chet Baker, as well. Kobo France in this case.

02-10-2013, 02:09 AM	#243
Mort1997 Wizard Posts: 1,050 Karma: 15288073 Join Date: Jul 2011 Location: UK Device: Sony various , Voyage, Oasis, K3, K4T,Nook Glow+Kobo Aura/H2O/One	About a year ago, I bought Relics from Kobo UK and got a steven havill book instead (Privileged to Kill). I got a refund from from Kobo with the comment that the issue would be reported to the Publisher. I ended up getting Relics from Amazon - didn't realise I should have tried the Chet Baker book instead

02-10-2013, 04:05 AM	#244
piperclassique A garbling groftpot Posts: 995 Karma: 9234667 Join Date: Feb 2012 Location: France Device: Oasis, Voyage, Kobo mini, Samsung tablet, phones, whatever.	I won't bother asking for a refund, it was free after all. Interestingly enough, when I tried to download metadata calibre returned metadata for Chet Baker, not the actual book I had on screen (Relics) So if you want Relics, look for Chet Baker on Kobo

02-10-2013, 06:15 AM	#245
selina4books Addict Posts: 205 Karma: 459093 Join Date: May 2011 Device: Kobo Aura, Mini, Glo, & Aura HD, KPW, Nook Glow, Nook HD	I reported it to Kobo...I got Relics too (US). Relics is a very good book though if you haven't read it...I already have the whole series of those and really enjoyed them all. I grabbed the Chet Baker from iTunes.

02-10-2013, 10:29 AM	#246
BelleZora Wizard Posts: 1,442 Karma: 25151986 Join Date: May 2012 Location: Seattle, US Device: Kindle Paperwhite, Kobo Libra 2, Pocketbook Verse Pro Color	I purchased (for actual money) Looking For Chet Baker a few months ago, but I was very happy to get Relics after reading this thread.

02-12-2013, 09:26 AM	#248
selina4books Addict Posts: 205 Karma: 459093 Join Date: May 2011 Device: Kobo Aura, Mini, Glo, & Aura HD, KPW, Nook Glow, Nook HD	Reporting the wrong link does no good. Took three days for them to get back to me and when they did they didn't even try to download the book, just looked at the link and decided it was "fine". Here's the response I got: Response Via Email (Jose C) 02/12/2013 07:08 AM Hi Sara Thank you for contacting the Kobo Customer Care. We receive your e-mail and thank you for your feed back. I check the link and is fine. If is a free book I could just add it up to your account. Thank you. Sincerely, The Kobo Team I am beginning to see WHY Kobo customer service is so revered. Crispes.

02-12-2013, 01:30 PM	#249
koland Grand Sorcerer Posts: 8,560 Karma: 8033155 Join Date: Aug 2008 Location: TN, USA Device: kindle(all), nook, nookcolor, Sony, Kobo, epic, iphone, iPad, pc	Hey, at least your reply was mostly in English. Yes, I know they are a Canadian company, apparently in a French province. But they could at least have the reps that know better (if not native) English write out some of the form emails they send out. After all, I suspect they sell half or better of their books to customers in English speaking countries (or where English and not French, is the unacknowledged second language).

02-12-2013, 09:48 PM	#252
NightBird Wizard Posts: 2,364 Karma: 3724797 Join Date: Jan 2010 Location: California Device: KPW, KF, KF HD, iPod Touch	Hey, maybe that's the secret. Tell them you don't want a refund, and then you will get one quicker.

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