New offer from Sony Credit card on Sony Readers! - Page 17

aapezzuto · 11-01-2007, 05:37 PM

I just called, and supposedly ill be getting the readers in 2 weeks... we will see...

aapezzuto · 11-01-2007, 07:39 PM

well the order was half right, my account ordered properly, but my wifes account was charged the full price. Then the guy in the call center who canceled the order left my wifes shopping cart locked. I did get something interesting from them...

230-240 people registered cards for this offer that have yet to get their readers.

madmaxmedia · 11-02-2007, 01:03 PM

I got the email a couple of days ago and placed my order successfully. Funny this time it was even less- the total charged to my card was $52.

On Wednesday I got an shipping notification email. I didn't get a tracking number, and can't seem to find one at the Sony site. I'll post back when I get my Reader, assuming it really is in transit and I don't get my order cancelled.

hamh · 11-02-2007, 01:11 PM

guys, you know what, I just checked my credit card, the sony rewards reader deal charged me twice for the extra points I needed... So basically 2 separate items with $59.xx came up on my bill. Does that happen to you guys?

JSWolf · 11-02-2007, 01:17 PM

madmaxamedia can you post the link Sony sent you in the email please?

vinniet · 11-03-2007, 11:12 AM

Just got off the phone with Sony Rewards and they are saying I should see a email in a week and half. There goes me getting this thing for my trip over Thanksgiving.

JSWolf what is your status on EVER getting this thing.

JSWolf · 11-03-2007, 11:15 AM

I was last told 1-2 weeks for an email. But I'm giving them a call on Monday.

Mihail · 11-03-2007, 01:06 PM

I got an e-mail with shipment notification from Sonyrewards. I had 2 orders pending - one was placed a month ago and cancelled and they were figuring out what to do with it. The other was placed a week ago. The second order was never cancelled. Both were on the same credit card and both showed $59 price.

I could not figure out on sonyreward website which order was shipped.

The card was charged once and correctly, i.e. $59.

Fzzt · 11-03-2007, 04:30 PM

The fact that folks on this forum are finally starting to get them is a positive, IMO.

I'll keep obsessively checking my email next week, hoping its my turn!

JSWolf · 11-03-2007, 05:31 PM

Fzzt .. I think we'll need to keep calling. I'm going to on Monday.

ctennenh · 11-05-2007, 12:15 PM

The 500 was there when I checked the other day and I was able to put it in my cart. After I called (see above) I was told not to order and that it would be cancelled, but I decided to do it anyway. I got the reader with no problems, I was charged the right price (~$60), and I'm off playing with it. Keep checking. Be sure to log in, then search for 'reader'. If the 500 is there add it to your cart and hope for the best.

JTravers · 11-05-2007, 04:28 PM

Quote:

Originally Posted by JSWolf

Fzzt .. I think we'll need to keep calling. I'm going to on Monday.

Any luck with your call?

hamh · 11-05-2007, 05:00 PM

did you guys get any tracking number to track the shipment?

Coz I only receive email saying it has been shipped and my credit card has been charged.

ctennenh · 11-05-2007, 05:25 PM

I didn't get one either and was told they only do tracking numbers on FedEx. Mine was shipped UPS.

Fzzt · 11-06-2007, 09:53 PM

Chalk up one more phone call.
This time I was told there is no "time frame" to expect the email detailing how to order the reader, just to keep an eye out for it.
She was saying that those of us who were unfortunate enough to have placed an order for one and gotten cancelled, it also cancelled out the promo price so they have to go back to their records and give it back 'by account'.

Other than that she wouldn't do anything else for me other than to re-explain that as soon as its all worked out I would get an email with instructions on how to order one at the promo price.

Back to the waiting game I guess.

11-03-2007, 01:06 PM	#248
Mihail Member Posts: 11 Karma: 10 Join Date: Oct 2007 Location: USA Device: PRS500	I got an e-mail with shipment notification from Sonyrewards. I had 2 orders pending - one was placed a month ago and cancelled and they were figuring out what to do with it. The other was placed a week ago. The second order was never cancelled. Both were on the same credit card and both showed $59 price. I could not figure out on sonyreward website which order was shipped. The card was charged once and correctly, i.e. $59. Last edited by Mihail; 11-03-2007 at 01:07 PM. Reason: typo

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11-01-2007, 05:37 PM	#241
aapezzuto Zealot Posts: 116 Karma: 693 Join Date: Sep 2007 Device: none	I just called, and supposedly ill be getting the readers in 2 weeks... we will see...

11-01-2007, 07:39 PM	#242
aapezzuto Zealot Posts: 116 Karma: 693 Join Date: Sep 2007 Device: none	well the order was half right, my account ordered properly, but my wifes account was charged the full price. Then the guy in the call center who canceled the order left my wifes shopping cart locked. I did get something interesting from them... 230-240 people registered cards for this offer that have yet to get their readers.

11-02-2007, 01:03 PM	#243
madmaxmedia Connoisseur Posts: 76 Karma: 510 Join Date: Aug 2003 Location: Los Angeles, CA Device: Sony CLIE TG50	I got the email a couple of days ago and placed my order successfully. Funny this time it was even less- the total charged to my card was $52. On Wednesday I got an shipping notification email. I didn't get a tracking number, and can't seem to find one at the Sony site. I'll post back when I get my Reader, assuming it really is in transit and I don't get my order cancelled.

11-02-2007, 01:11 PM	#244
hamh Connoisseur Posts: 57 Karma: 10 Join Date: Sep 2007 Location: Chicago Device: iPhone 3G / Milestone / 505 / iPad 3G	guys, you know what, I just checked my credit card, the sony rewards reader deal charged me twice for the extra points I needed... So basically 2 separate items with $59.xx came up on my bill. Does that happen to you guys?

11-02-2007, 01:17 PM	#245
JSWolf Resident Curmudgeon Posts: 79,291 Karma: 145488788 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	madmaxamedia can you post the link Sony sent you in the email please?

11-03-2007, 11:12 AM	#246
vinniet Connoisseur Posts: 59 Karma: 97 Join Date: Oct 2007 Location: New Jersey Device: Sony PRS-500	Just got off the phone with Sony Rewards and they are saying I should see a email in a week and half. There goes me getting this thing for my trip over Thanksgiving. JSWolf what is your status on EVER getting this thing.

11-03-2007, 11:15 AM	#247
JSWolf Resident Curmudgeon Posts: 79,291 Karma: 145488788 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	I was last told 1-2 weeks for an email. But I'm giving them a call on Monday.

11-03-2007, 04:30 PM	#249
Fzzt Enthusiast Posts: 31 Karma: 10 Join Date: Sep 2007 Device: Sony 500, Amazon Kindle	The fact that folks on this forum are finally starting to get them is a positive, IMO. I'll keep obsessively checking my email next week, hoping its my turn!

11-03-2007, 05:31 PM	#250
JSWolf Resident Curmudgeon Posts: 79,291 Karma: 145488788 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	Fzzt .. I think we'll need to keep calling. I'm going to on Monday.

11-05-2007, 12:15 PM	#251
ctennenh Member Posts: 18 Karma: 10 Join Date: Oct 2007 Location: Denver, CO Device: PRS-500	The 500 was there when I checked the other day and I was able to put it in my cart. After I called (see above) I was told not to order and that it would be cancelled, but I decided to do it anyway. I got the reader with no problems, I was charged the right price (~$60), and I'm off playing with it. Keep checking. Be sure to log in, then search for 'reader'. If the 500 is there add it to your cart and hope for the best.

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11-05-2007, 05:00 PM	#253
hamh Connoisseur Posts: 57 Karma: 10 Join Date: Sep 2007 Location: Chicago Device: iPhone 3G / Milestone / 505 / iPad 3G	did you guys get any tracking number to track the shipment? Coz I only receive email saying it has been shipped and my credit card has been charged.

11-05-2007, 05:25 PM	#254
ctennenh Member Posts: 18 Karma: 10 Join Date: Oct 2007 Location: Denver, CO Device: PRS-500	I didn't get one either and was told they only do tracking numbers on FedEx. Mine was shipped UPS.

11-06-2007, 09:53 PM	#255
Fzzt Enthusiast Posts: 31 Karma: 10 Join Date: Sep 2007 Device: Sony 500, Amazon Kindle	Chalk up one more phone call. This time I was told there is no "time frame" to expect the email detailing how to order the reader, just to keep an eye out for it. She was saying that those of us who were unfortunate enough to have placed an order for one and gotten cancelled, it also cancelled out the promo price so they have to go back to their records and give it back 'by account'. Other than that she wouldn't do anything else for me other than to re-explain that as soon as its all worked out I would get an email with instructions on how to order one at the promo price. Back to the waiting game I guess.