Offical Meditation Thread - Page 14

CommanderROR · 07-10-2006, 10:15 AM

I'll give them the benefit of doubt one more time. If they fail to deliver by wednesday (deliver at least some definite infortmation) I might just consider something radical...like canelling my order...but it#d be a hard decision...

Sischa · 07-10-2006, 10:25 AM

Just as a side note - i ordered this morning around 10.20 at a very small internetshop which works with UPS.

I got my order confirmation in under 1 minutes by the shop and a few minutes ago i got the message that the order is on its way and my UPS tracking number was also inside.

So i don't like the feeling that irex seem to think we are complete stupid monkeys believing their fairy tale about Webshops, SAP modules and now its UPS who need so much time. Do they think we are completly stupid? Why not tell us the truth like "Hey we don't have any device" or "We have the devices but we have done nothing yet".

Sorry to sound angry but there is nothing whiche drive me more nuts then beeing treated like a fool ...

R2D2 · 07-10-2006, 10:26 AM

...and rightly so.

CommanderROR · 07-10-2006, 10:38 AM

DAMN!!!

They have not been shipped yet. This is very stupid, but I am trying to fix a lot of problem with the interfaces.

Assume devices are not shipped until you receive a tracking number from UPS.
If they do not do that, means that the device is not shipped. I am on top of this, believe me. I will let you know as soon as the problem is sold.

Regards,
Angel

High 5 · 07-10-2006, 10:41 AM

Guess its back to "OOOoooooohhmmmmMMMMMMM" then?

CommanderROR · 07-10-2006, 10:46 AM

no...I think the time for being nice and calm is over...iRex has got to get this going NOW or somethign bad will happen. I don't know what yet, but it'll be very BAD!!!

Sischa · 07-10-2006, 10:48 AM

And considering to back post my credit card payment if there will be another delay ... something smells fishy here ...

No early order then ok but if the first batch was 470 i think there are good chances to jump on the second batch ... and if not better an Ilead in Sept. then beeing ripped off in July ...

CommanderROR · 07-10-2006, 10:52 AM

i'll give them one more chance to get this done...it can't be too hard. I offered my assistance and the assistance of my fellow mobilereaders (I'm pretty sure they won't take me up on that offer...)because somehow I hate the feeling of being able to do nothing...

High 5 · 07-10-2006, 10:56 AM

Hmm.. Well, officially we had to wait untill september.
Thanks to you, that wait has been shortened a few months -for which I am still very grateful- so a few more days don't matter that much to me.

Truth is that Irex has the customer relation service of Genghis Kahn on a bad day but as long as I am geting my Iliad somewhere in the next two, three weeks, I couldn't care less.
The suspence even has a big element of -I think I can call it- fun, in it too.
Never before have I had so much pleasure reading a forum as this one.
I am really beginning to like you guys and a smooth service from Irex would have made me miss that experience.

ElaHuguet · 07-10-2006, 11:02 AM

I can wait, like High 5, although I am really really eager to receive it... but, apart from not having shipped, what's happening with the rest of the orders? They "apparently" shipped some, stopped processing, didn't actually ship the first, and since then... nothing. Was that it? Do they only plan to ship (if they find out how to, lol) on Fridays??? Will the next 500 orders or so be... this year, next year, sometime, never?

CommanderROR · 07-10-2006, 11:03 AM

Nice of you to try and take the tension out of the air there High 5

Unfortunately I'm too far into this to be calmed easily.
It's not the extra couple of days actually. It's more the fact that we've been chasing from one "maybe launch" to the other. I'm not sure waht's going on at iRex, but I think I could have handled all those orders by hand (packaging, writing addresses and stacking for pickup) faster than iRex has managed with their SAP-UPS pipeline and advanced systems.

There is a service called "Online Shipping" that UPS offers where you can do the whole preparation from your chair and UPS then just comes over with the finished papers and oicks up the packages. With this the whole process would also have been over long ago. What is iRex doing? There are many ways to handle this, but all of them are fairly easy to use and require just one Person in Eindhoven sending addresses to UPS and one person in Dueren who opens the door for UPS and shows them where the boxes are.
Since iRex didn't make it today (it's five) they'll have to start shipping tomorrow...so that would mean Wednesday for the Germans and later for the rest of the EU...but how many times have we thought that it's almost done?

Sischa · 07-10-2006, 11:16 AM

Its not only the wait of a few more days ...

The whole thing .... just smells fishy ... thats the problem i think. I mean in a few days its 1 month ago they took away the money from us. And still no delivery. I mean how much do you know about Irex? Its better then a 2 out of 3 negative voted ebay seller but in the end no one to trust very much with all these obvious wrong "excuses" ...

I don't know the financial situation of this company nor its employees ... you? Thats what makes me more itchy then a few more days of waiting. And the fact that they obviously lie to us ... thats more worse then any delay with a true statement (even if it would be "we are to lazy to handle shipping yet")

CommanderROR · 07-10-2006, 11:32 AM

i'm not sure...Angel sounded desperate in the last couple of emails...but it still is a bit fishy.
iRex is however a Phillips "spinoff" and we have Henrique and Branko Collins as proof that they really exist...we've seen a rep on TV and talked to them on the phone...it isn't real proof, but it's at least a small comfort...

Sischa · 07-10-2006, 12:00 PM

Yes i also made up my mind about it but in the end i came to this conclusion. "Phillips spinoff" means nothing from a financial point of view ...

And we all know that they are a real company with a real product which made it already into some TV interviews ...

But what we don't know is i.e. if they maybe went short of money cause something delayed the e-ink technologie in general (see every device beering delayed lately like i.e. the Sony Reader).

Now calming us down with the hope their devices will maybe arrive in a few weeks ... who knows 100% ? We will if they really ship in a few days but if not i would be alarmed ...

I mean i pre-ordered much in my life and watched alot of products releases but never ever i have seen someone beeing billed for an order 1 month before shipment !

Thats just "unusual" and strange (though i am absolutly fine with it when everything works well like matching shipping deadlines, good information politics etc. ...).

Ok i hope my fears are totally wrong but in my job i have to do a lot with medium business and often see the first signs of companys in trouble maybe that fed my paranoia. One of these signs is "lies and lame excuses" ...

*still hopes he's wrong but meditation not work any longer*

bytraper · 07-10-2006, 12:37 PM

Well you guys have waited this long and you ARE getting it before the company is ready to release it, so I guess it can't hurt to wait just a little longer. Think of poor me, in Australia, wanting an irex as badly as you guys do, but I have to wait longer than you all... I was desperetly waiting while they started accepting from EU then US, I was impatient and I tagged my order onto the US one in the hope I could get one too

So keep on OMMMMMMMing and get in some imaginary irex time by reading a real book

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07-10-2006, 10:15 AM	#196
CommanderROR eink fanatic Posts: 2,022 Karma: 4924 Join Date: Mar 2006 Location: Germany Device: STAReBOOK, iRex Iliad, Sony 505, Kindle 2	I'll give them the benefit of doubt one more time. If they fail to deliver by wednesday (deliver at least some definite infortmation) I might just consider something radical...like canelling my order...but it#d be a hard decision...

07-10-2006, 10:25 AM	#197
Sischa Evangelist Posts: 428 Karma: 2370 Join Date: Jun 2006 Location: Germany Device: Nokia 770, Ilead, Cybook G3, Kindle DX, Kindle 2, iPad, Kindle 3, PW	Just as a side note - i ordered this morning around 10.20 at a very small internetshop which works with UPS. I got my order confirmation in under 1 minutes by the shop and a few minutes ago i got the message that the order is on its way and my UPS tracking number was also inside. So i don't like the feeling that irex seem to think we are complete stupid monkeys believing their fairy tale about Webshops, SAP modules and now its UPS who need so much time. Do they think we are completly stupid? Why not tell us the truth like "Hey we don't have any device" or "We have the devices but we have done nothing yet". Sorry to sound angry but there is nothing whiche drive me more nuts then beeing treated like a fool ...

07-10-2006, 10:26 AM	#198
R2D2 Mad Scientist Posts: 294 Karma: 242 Join Date: May 2006 Location: Germany Device: Zaurus, HTCMagician, iLiad	...and rightly so.

07-10-2006, 10:38 AM	#199
CommanderROR eink fanatic Posts: 2,022 Karma: 4924 Join Date: Mar 2006 Location: Germany Device: STAReBOOK, iRex Iliad, Sony 505, Kindle 2	DAMN!!! They have not been shipped yet. This is very stupid, but I am trying to fix a lot of problem with the interfaces. Assume devices are not shipped until you receive a tracking number from UPS. If they do not do that, means that the device is not shipped. I am on top of this, believe me. I will let you know as soon as the problem is sold. Regards, Angel

07-10-2006, 10:41 AM	#200
High 5 _/_/_/_/_/_/_/ Posts: 152 Karma: 501 Join Date: Jan 2006 Location: Netherlands Device: Rocket ebook,Cybook, Hiebook, Iliad	Guess its back to "OOOoooooohhmmmmMMMMMMM" then?

07-10-2006, 10:46 AM	#201
CommanderROR eink fanatic Posts: 2,022 Karma: 4924 Join Date: Mar 2006 Location: Germany Device: STAReBOOK, iRex Iliad, Sony 505, Kindle 2	no...I think the time for being nice and calm is over...iRex has got to get this going NOW or somethign bad will happen. I don't know what yet, but it'll be very BAD!!!

07-10-2006, 10:48 AM	#202
Sischa Evangelist Posts: 428 Karma: 2370 Join Date: Jun 2006 Location: Germany Device: Nokia 770, Ilead, Cybook G3, Kindle DX, Kindle 2, iPad, Kindle 3, PW	And considering to back post my credit card payment if there will be another delay ... something smells fishy here ... No early order then ok but if the first batch was 470 i think there are good chances to jump on the second batch ... and if not better an Ilead in Sept. then beeing ripped off in July ...

07-10-2006, 10:52 AM	#203
CommanderROR eink fanatic Posts: 2,022 Karma: 4924 Join Date: Mar 2006 Location: Germany Device: STAReBOOK, iRex Iliad, Sony 505, Kindle 2	i'll give them one more chance to get this done...it can't be too hard. I offered my assistance and the assistance of my fellow mobilereaders (I'm pretty sure they won't take me up on that offer...)because somehow I hate the feeling of being able to do nothing...

07-10-2006, 10:56 AM	#204
High 5 _/_/_/_/_/_/_/ Posts: 152 Karma: 501 Join Date: Jan 2006 Location: Netherlands Device: Rocket ebook,Cybook, Hiebook, Iliad	Hmm.. Well, officially we had to wait untill september. Thanks to you, that wait has been shortened a few months -for which I am still very grateful- so a few more days don't matter that much to me. Truth is that Irex has the customer relation service of Genghis Kahn on a bad day but as long as I am geting my Iliad somewhere in the next two, three weeks, I couldn't care less. The suspence even has a big element of -I think I can call it- fun, in it too. Never before have I had so much pleasure reading a forum as this one. I am really beginning to like you guys and a smooth service from Irex would have made me miss that experience.

07-10-2006, 11:02 AM	#205
ElaHuguet iLiad freak Posts: 339 Karma: 243 Join Date: Apr 2006 Location: Mallorca, Spain Device: iRex iLiad	I can wait, like High 5, although I am really really eager to receive it... but, apart from not having shipped, what's happening with the rest of the orders? They "apparently" shipped some, stopped processing, didn't actually ship the first, and since then... nothing. Was that it? Do they only plan to ship (if they find out how to, lol) on Fridays??? Will the next 500 orders or so be... this year, next year, sometime, never?

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07-10-2006, 11:03 AM	#206
CommanderROR eink fanatic Posts: 2,022 Karma: 4924 Join Date: Mar 2006 Location: Germany Device: STAReBOOK, iRex Iliad, Sony 505, Kindle 2	Nice of you to try and take the tension out of the air there High 5 Unfortunately I'm too far into this to be calmed easily. It's not the extra couple of days actually. It's more the fact that we've been chasing from one "maybe launch" to the other. I'm not sure waht's going on at iRex, but I think I could have handled all those orders by hand (packaging, writing addresses and stacking for pickup) faster than iRex has managed with their SAP-UPS pipeline and advanced systems. There is a service called "Online Shipping" that UPS offers where you can do the whole preparation from your chair and UPS then just comes over with the finished papers and oicks up the packages. With this the whole process would also have been over long ago. What is iRex doing? There are many ways to handle this, but all of them are fairly easy to use and require just one Person in Eindhoven sending addresses to UPS and one person in Dueren who opens the door for UPS and shows them where the boxes are. Since iRex didn't make it today (it's five) they'll have to start shipping tomorrow...so that would mean Wednesday for the Germans and later for the rest of the EU...but how many times have we thought that it's almost done?

07-10-2006, 11:16 AM	#207
Sischa Evangelist Posts: 428 Karma: 2370 Join Date: Jun 2006 Location: Germany Device: Nokia 770, Ilead, Cybook G3, Kindle DX, Kindle 2, iPad, Kindle 3, PW	Its not only the wait of a few more days ... The whole thing .... just smells fishy ... thats the problem i think. I mean in a few days its 1 month ago they took away the money from us. And still no delivery. I mean how much do you know about Irex? Its better then a 2 out of 3 negative voted ebay seller but in the end no one to trust very much with all these obvious wrong "excuses" ... I don't know the financial situation of this company nor its employees ... you? Thats what makes me more itchy then a few more days of waiting. And the fact that they obviously lie to us ... thats more worse then any delay with a true statement (even if it would be "we are to lazy to handle shipping yet")

07-10-2006, 11:32 AM	#208
CommanderROR eink fanatic Posts: 2,022 Karma: 4924 Join Date: Mar 2006 Location: Germany Device: STAReBOOK, iRex Iliad, Sony 505, Kindle 2	i'm not sure...Angel sounded desperate in the last couple of emails...but it still is a bit fishy. iRex is however a Phillips "spinoff" and we have Henrique and Branko Collins as proof that they really exist...we've seen a rep on TV and talked to them on the phone...it isn't real proof, but it's at least a small comfort...

07-10-2006, 12:00 PM	#209
Sischa Evangelist Posts: 428 Karma: 2370 Join Date: Jun 2006 Location: Germany Device: Nokia 770, Ilead, Cybook G3, Kindle DX, Kindle 2, iPad, Kindle 3, PW	Yes i also made up my mind about it but in the end i came to this conclusion. "Phillips spinoff" means nothing from a financial point of view ... And we all know that they are a real company with a real product which made it already into some TV interviews ... But what we don't know is i.e. if they maybe went short of money cause something delayed the e-ink technologie in general (see every device beering delayed lately like i.e. the Sony Reader). Now calming us down with the hope their devices will maybe arrive in a few weeks ... who knows 100% ? We will if they really ship in a few days but if not i would be alarmed ... I mean i pre-ordered much in my life and watched alot of products releases but never ever i have seen someone beeing billed for an order 1 month before shipment ! Thats just "unusual" and strange (though i am absolutly fine with it when everything works well like matching shipping deadlines, good information politics etc. ...). Ok i hope my fears are totally wrong but in my job i have to do a lot with medium business and often see the first signs of companys in trouble maybe that fed my paranoia. One of these signs is "lies and lame excuses" ... still hopes he's wrong but meditation not work any longer

07-10-2006, 12:37 PM	#210
bytraper Junior Member Posts: 6 Karma: 11 Join Date: Jul 2006	Well you guys have waited this long and you ARE getting it before the company is ready to release it, so I guess it can't hurt to wait just a little longer. Think of poor me, in Australia, wanting an irex as badly as you guys do, but I have to wait longer than you all... I was desperetly waiting while they started accepting from EU then US, I was impatient and I tagged my order onto the US one in the hope I could get one too So keep on OMMMMMMMing and get in some imaginary irex time by reading a real book