New offer from Sony Credit card on Sony Readers! - Page 14

JSWolf · 10-23-2007, 04:40 PM

I'm still sorting out the problem with my order. It should be sorted in a week. if not, I'm not going to take no for an answer. In other words, I'm going to talk to someone higher up and get it sorted for sure.

madmaxmedia · 10-24-2007, 01:35 PM

I imagine if worse comes to worse and they run out of 500's to fulfill the special offer orders, we can make a row of it and get a manager to approve filling the order with a 505.

I just want my order fulfilled hassle-free, but I almost wish that happens,

Fzzt · 10-24-2007, 11:29 PM

Quote:

Originally Posted by madmaxmedia

I just want my order fulfilled hassle-free, ...

Amen to that sentiment. It's finally starting to dawn on me that I probably won't be seeing a reader, either 500 or 505 before the end of year.

I'm hoping we're all just caught up in an overly popular program and inventory will catch up sooner rather than later.

JSWolf · 10-24-2007, 11:32 PM

Well, I hope to get a reader on proper order soon. If I do not get to place an order, I am going to call and ask for a manager. October 31st is when I will do this. I've placed two orders that have both failed.

Fzzt · 10-25-2007, 02:22 PM

Just got off the phone and here's what I was told after they first verified that my account was eligible for the offer:

An email would be going out to all outstanding people eligible for the special offer on how to order the Reader in the next couple of days and that it would be for a model 500 not the 505 and the price would be 48/49 plus 10 shipping.

I guess like Wolf I'll give their email until 31st to show up then I'll start raising a little

finik · 10-25-2007, 04:21 PM

Just got of the phone with them. The guy named Jack I believe verified that I am eligible and confirmed that an e-mail for eligible members will be issued "soon", although he is not allowed to commit on the time frame. At least the last 3 people that called got the same answer, this is definitely a step in the right direction.
Anyway, count me in for the Oct31th party.

JSWolf · 10-25-2007, 05:31 PM

But, the problem is that they place the 500 on the site and we go and order it and the order then gets screwed up. This is not fair at all. It isn't our fault they say it is in stock when it's not.

Fzzt · 10-25-2007, 09:42 PM

I would assume it'll go something like this:

-Sony rewards is notified that there are 100 Readers in warehouse for credit card offer.
-Email goes out to first 100 people sorted by credit card activation date, inside email is special link for our offer.
-If you fail to order within x days, someone else gets your Reader and you go back on the list.

Then again they could just have a monkey throwing darts at our contact info

JSWolf · 10-25-2007, 10:10 PM

Well this is the second time they've screwed up. They owe me a reader be it a 500 or a 505.

crashnet · 10-26-2007, 01:39 AM

i guess i was really lucky. my order still shows up as in process. i sent a couple emails about when will it ship and got no replies yet.

aapezzuto · 10-26-2007, 11:28 AM

I had a humorous idea... Right when sony rewards opens on the 31st, the first person to call in should post the name and information on the person who they talk to. The rest of us should ask to talk to them. This could generate one person inside the help center that "feels our pain" and wants to get the problem resolved... because they are sick of getting calls about it.

NatCh · 10-26-2007, 12:13 PM

I like the way you think, aapezzuto.

mdmcavoy · 10-28-2007, 01:52 AM

I received the following email from Sony Rewards on Friday evening:

"Thank you for your recent Sony Rewards order. Your order has shipped! Please note that items may ship separately."

I'll let you know when (if) the Reader arrives.

JSWolf · 10-28-2007, 11:17 AM

What reader did you order? a 505 or a 500?

mdmcavoy · 10-28-2007, 08:34 PM

The 500.

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10-23-2007, 04:40 PM	#196
JSWolf Resident Curmudgeon Posts: 79,428 Karma: 145491800 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	I'm still sorting out the problem with my order. It should be sorted in a week. if not, I'm not going to take no for an answer. In other words, I'm going to talk to someone higher up and get it sorted for sure.

10-24-2007, 01:35 PM	#197
madmaxmedia Connoisseur Posts: 76 Karma: 510 Join Date: Aug 2003 Location: Los Angeles, CA Device: Sony CLIE TG50	I imagine if worse comes to worse and they run out of 500's to fulfill the special offer orders, we can make a row of it and get a manager to approve filling the order with a 505. I just want my order fulfilled hassle-free, but I almost wish that happens,

10-24-2007, 11:32 PM	#199
JSWolf Resident Curmudgeon Posts: 79,428 Karma: 145491800 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	Well, I hope to get a reader on proper order soon. If I do not get to place an order, I am going to call and ask for a manager. October 31st is when I will do this. I've placed two orders that have both failed.

10-25-2007, 02:22 PM	#200
Fzzt Enthusiast Posts: 31 Karma: 10 Join Date: Sep 2007 Device: Sony 500, Amazon Kindle	Just got off the phone and here's what I was told after they first verified that my account was eligible for the offer: An email would be going out to all outstanding people eligible for the special offer on how to order the Reader in the next couple of days and that it would be for a model 500 not the 505 and the price would be 48/49 plus 10 shipping. I guess like Wolf I'll give their email until 31st to show up then I'll start raising a little

10-25-2007, 04:21 PM	#201
finik Junior Member Posts: 3 Karma: 10 Join Date: Oct 2007 Device: Sony 500	Just got of the phone with them. The guy named Jack I believe verified that I am eligible and confirmed that an e-mail for eligible members will be issued "soon", although he is not allowed to commit on the time frame. At least the last 3 people that called got the same answer, this is definitely a step in the right direction. Anyway, count me in for the Oct31th party.

10-25-2007, 05:31 PM	#202
JSWolf Resident Curmudgeon Posts: 79,428 Karma: 145491800 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	But, the problem is that they place the 500 on the site and we go and order it and the order then gets screwed up. This is not fair at all. It isn't our fault they say it is in stock when it's not.

10-25-2007, 09:42 PM	#203
Fzzt Enthusiast Posts: 31 Karma: 10 Join Date: Sep 2007 Device: Sony 500, Amazon Kindle	I would assume it'll go something like this: -Sony rewards is notified that there are 100 Readers in warehouse for credit card offer. -Email goes out to first 100 people sorted by credit card activation date, inside email is special link for our offer. -If you fail to order within x days, someone else gets your Reader and you go back on the list. Then again they could just have a monkey throwing darts at our contact info

10-25-2007, 10:10 PM	#204
JSWolf Resident Curmudgeon Posts: 79,428 Karma: 145491800 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	Well this is the second time they've screwed up. They owe me a reader be it a 500 or a 505.

10-26-2007, 01:39 AM	#205
crashnet Junior Member Posts: 6 Karma: 10 Join Date: Oct 2007 Device: 505	i guess i was really lucky. my order still shows up as in process. i sent a couple emails about when will it ship and got no replies yet.

10-26-2007, 11:28 AM	#206
aapezzuto Zealot Posts: 116 Karma: 693 Join Date: Sep 2007 Device: none	I had a humorous idea... Right when sony rewards opens on the 31st, the first person to call in should post the name and information on the person who they talk to. The rest of us should ask to talk to them. This could generate one person inside the help center that "feels our pain" and wants to get the problem resolved... because they are sick of getting calls about it.

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10-26-2007, 12:13 PM	#207
NatCh Gizmologist Posts: 11,615 Karma: 929550 Join Date: Jan 2006 Location: Republic of Texas Embassy at Jackson, TN Device: Pocketbook Touch HD3	I like the way you think, aapezzuto.

10-28-2007, 01:52 AM	#208
mdmcavoy Junior Member Posts: 7 Karma: 10 Join Date: Sep 2007 Device: Sony ereader	I received the following email from Sony Rewards on Friday evening: "Thank you for your recent Sony Rewards order. Your order has shipped! Please note that items may ship separately." I'll let you know when (if) the Reader arrives.

10-28-2007, 11:17 AM	#209
JSWolf Resident Curmudgeon Posts: 79,428 Karma: 145491800 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	What reader did you order? a 505 or a 500?

10-28-2007, 08:34 PM	#210
mdmcavoy Junior Member Posts: 7 Karma: 10 Join Date: Sep 2007 Device: Sony ereader	The 500.