The Vent and Rant Thread

[Stitchawl]

Originally Posted by SameOldStory

Amazon did that to me when I ordered a motherboard last year.

For FOUR DAYS it said that it was in stock and my account said "Shipping Soon". On the fourth day I canceled the order and got what I needed from Newegg.

That turned out to be a blessing as what I ordered from Newegg was a far better system with a much better motherboard.

That happened to me last Christmas with some shirts I ordered from LL.Bean, and a riding jacket from a motorcycle superstore. In both cases I waited, wrote, called, wrote, called again, and kept hearing 'Yes, it's ready to ship. Yes, It's all set to go!' I listened to that for two weeks, then canceled and ordered the same products from different shops, discovered that they were actually CHEAPER, and stayed on the phone with the service rep AS THE ITEMS WERE MOVED INTO THE SHIPPING ROOM! I had all of it within a week!

For you bikers, the place to shop is Revzilla! The service rep went into the stockroom while talking with me on the phone, hand picked the jacket I wanted, (I was able to ask him very specific questions that weren't covered in the advert copy,) carried it into the shipping room himself and handed it to the shipping clerk WHILE TALKING TO ME ON THE PHONE, and watched as the clerk boxed up my jacket and addressed it. Now THAT is what I call really good customer service! (By the way, this jacket kept me warm as toast on a 150k ride Saturday in temps just a few degrees above freezing!)


Stitchawl

[Rumpelteazer]

I just found out that sneezing fits and having stitches in ones mouth don't go together very well.

Earlier today I have a sneezing fit and afterwards I noticed that the stitches had partially come undone. I thought that after 2 weeks it had probably broken partially due to the natural decay of the string combined with the sneezing. I just rinsed my mouth with the prescribed mouth water and found out that it must have ripped loose. Ouch!

On the bright side: I did discover that I have a talent for yodelling (although I'm not as good as my sister who found her talent when she tried to use wax strips to remove armpit hair)

[SneakySnake]

ouch!

[Rumpelteazer]

Originally Posted by SneakySnake

ouch!

Depending on how I feel tomorrow I might ask the dentist not to stitch the wound of the extraction he's going to do tomorrow.

This morning rinsing went fine, the thing that annoys me at the moment is the long piece of string in my mouth. I hope it degrades quickly.

[badgoodDeb]

Originally Posted by Rumpelteazer

Depending on how I feel tomorrow I might ask the dentist not to stitch the wound of the extraction he's going to do tomorrow.

This morning rinsing went fine, the thing that annoys me at the moment is the long piece of string in my mouth. I hope it degrades quickly.

There is a surgical glue they use on other areas of the body. I don't know if they can use it in mouths, but you could ask!

[covingtoncat73]

I am a moron and don't know when to keep my mouth shut. I also tend to anxiety/panic and have a good memory. So, I am now obsessing over something stupid and personal I said to a co-worker that I shouldn't have. THREE. YEARS. AGO. *sigh*

[kindlekitten]

Originally Posted by covingtoncat73

I am a moron and don't know when to keep my mouth shut. I also tend to anxiety/panic and have a good memory. So, I am now obsessing over something stupid and personal I said to a co-worker that I shouldn't have. THREE. YEARS. AGO. *sigh*

oh my! I do say! it is time for a move on!

[Aurora W]

Helping the husband rewrite a rant letter to a computer company tonight. Seems they didn't send the screen he actually ordered AFTER he left explicit instructions for them not to send anything if they didn't have the exact one he needed.

*sigh* Would be so much easier if we could just replace the entire laptop, but...

[bjones6416]

I'm not one of those chronic complainers, but the other day I had an unpleasant experience with the checkout person in the Ikea restaurant here. That night I sat down and wrote an email to the customer service department, and boy, I was on a roll. It was one of the best pieces of writing I've done in a long time. I got an automated reply the next day and then forgot about it. Then the next day when I got home I had a message on my answering machine from the restaurant manager, asking me to call him and giving me very detailed info on exactly when he would be working over the next couple of days so I'd be sure not to miss him. I called him back and had a nice conversation with him. He apologized to me, explained policies, and sent me some meal vouchers through the mail. I felt vindicated. It does remind me, though, to sometimes write those excellent emails when people do something RIGHT, not just when they do something wrong!

[PeterT]

Delivering Meals on Wheels yesterday, entered an apartment building carrying two meals (soup in plastic bowl with lid, entree in foil tray with lid, and dessert in polystyrene bowl with lid) in a bag that i had at chest level in both hands.

Headed for the elevator, and saw that a mother with two children had just entered.

Started to walk into elevator only to have the bag (that was in front of me) make contact with the quickly closing door.

Yes... that charming woman did not have the courtesy to hit the open door button, or make any motion to stop the doors.

Result: Cracked dessert bowl with resulting syrup covering my bag, along with dented and slight leak in one entree.

[PieOPah]

I regularly use Tesco's to deliver my groceries. Normally I would have everything delivered on a Monday, but for some reason I had decided on Thursdayfor this particular shop (probably out of food!). As it was cheaper, I opted for the 20:00-22:00 slot. at 21:50 there was still nothing so I called up customer services as I hadn't received a call to say the driver would be late. I was told that there had been a problem with the van that my delivery was on and as such it was on a different one so they couldn't tell me when it was expected to arrive.

22:30, still no food - so another call. Told it should be with me within half an hour.
23:00, still waiting - yet another call. Told that as it was gone 11, the driver would have gone home.

Friday morning I call up again. After apologies, I was told that my delivery would be with me around 18:30 that evening. At around 17:00 I call up to confirm and am assured that my food was on the van and due to be with me at the allotted time.

18:30 - nothing. More calls to be told that the Store Manager didn't know which van everything had gone out with but it should be with me.

Various phone calls later and I am still waiting. Naturally, nothing arrived

Saturday morning I was told that the Store manager would call me up. He didn't. After chasing, I eventually got a phone call. All the manager could do was apologise to me - naturally I had really issue with him as he wasn't on duty the previous night. Eventually he told me that the van driver had refused to take my delivery because it would make him late - and they stop delivering at 23:00.

I was so angry - why had I constantly been told the previous day that my delivery was on a van when this was a blatant lie?

During all of the phone calls, I was offered vouchers so I managed to collect £40 worth which I happily spent on my next shop with them - I have since not ordered food from them (but not because of this incident - just have been going to the local supermarket instead).

The main reason I shop online is it saves me money - I don't pick up things on impulse. After all the hassle I had with that shop, I think the thing that annoyed me more than anything else is that I ended up spending double the amount because of those impulse buys....

[SneakySnake]

I am going shopping today at the local supermarket around the corner.

[orlok]

Originally Posted by bjones6416

<snip>I sat down and wrote an email to the customer service department, and boy, I was on a roll. It was one of the best pieces of writing I've done in a long time<snip>

Post it here, pretty please.

[bjones6416]

Originally Posted by orlok

Post it here, pretty please.

Okay, but now you all know how petty I can be when I'm upset!

Spoiler:

"I've been an Ikea Family member since the
first day it became available here in Atlanta -- July 18. Since that
time I've come to Ikea once every couple of weeks to push my mother
through in her wheelchair, shop a little, then eat in the restaurant.
I've always gotten the "free tea" with my Ikea Family card -- no
questions asked, ever. Tonight, though, I was upset and embarrassed
when the cashier in the restaurant told me that the free tea was only
hot tea, not iced tea, and that whoever had been giving it to me
before was only doing it as a courtesy to me instead of telling me
that it really only meant hot tea. When I told her it must be
something new she made a big point of taking the charge off of my
bill but made sure I knew it was only because I made a big deal about
it. Really? If the intent was to only give away hot tea (which I
didn't even know they HAD -- where is it??) then they should have
made that clear and researched their market a little better, because
here in Atlanta, "tea" is iced tea, not hot tea. Furthermore, I
shouldn't have been given tea all those other times to just set me up
for an embarrassing confrontation tonight. If the free item is just
hot tea, say so and stick to it, but don't pretend that has been the
policy all along. I'm sorry for the rant, but I was so upset, not by
the prospect of buying my drink but by the situation at the checkout,
that it pretty much ruined my dinner and my evening. Please clarify
it for me. Thanks for your help."

The restaurant manager told me, by the way, that indeed in Atlanta most people think of "tea" as iced tea, and that the store manager had established from the beginning that in this store only, they would include free iced tea as well as hot tea for Ikea Family members, upon request. Apparently the checker I dealt with was new and didn't know the local policy.

[amward]

Bummer. Ordered a net book on line for DH for Christmas (so he can take it on holidays next year), it arrived today, great. Tried to insert the charger..won't go in! Now I am a woman of a certain age but I can charge all my other electronic devices with no trouble. Ring knowledgable friend who recommended the net book and it looks like they've sent the wrong charger. And it's Friday afternoon, too late to ring them because of time differences. AAARRRGGGGHHHH!!!