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Old 10-13-2014, 10:31 AM   #181
Josieb1
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Are you up to date on the latest Calibre version?
Yes, 2.5 and the latest Kobo desktop as well as Kobo gave me a URL to download it from specifically. They made me uninstall and reinstall the desktop.

It would register and set up via wifi, and sync okay. I just can't connect it to my pc.
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Old 10-13-2014, 10:33 AM   #182
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page jumping?
Not sure if anyone has experienced this, but on the h2o I sometimes experience page jumping with a single press on the right hand side of the screen. Sometimes it jumps ahead up to 3 pages. Maybe it's the difference in with capacitive vs ir? Maybe I need to adjust how I touch the screen (I typically have a light touch as to keep down fingerprints)? Maybe I'm nuts?

Thanx,

Rob
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Old 10-13-2014, 10:37 AM   #183
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Well my replacement arrived, screen was lovely, creamy white and clear. Only problem is I can't actually connect it to Calibre. I get a Format Disc message. I phoned Kobo, and honestly I think I'm better trained than they are, tried a factory reset but even the kobo desktop won't recognise it so I've phoned Argos and asked for a replacement.

Third one, am I a gluten for punishment or just an optimist?
MR is the place to be educated. The well intentioned folks that try to help on the phone obviously aren't members of this site.

Sorry you're having trouble.
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Old 10-13-2014, 10:40 AM   #184
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Not sure if anyone has experienced this, but on the h2o I sometimes experience page jumping with a single press on the right hand side of the screen. Sometimes it jumps ahead up to 3 pages. Maybe it's the difference in with capacitive vs ir? Maybe I need to adjust how I touch the screen (I typically have a light touch as to keep down fingerprints)? Maybe I'm nuts?

Thanx,

Rob
Honestly, I haven't run into that problem. Perhaps it just comes down to how hard or the duration of the press. I dunno.
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Old 10-13-2014, 10:40 AM   #185
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I was tempted to try and install the latest firmware but I didn't want to bugger up my chances of getting a replacement or refund from Argos so I figured I'd be better off asking for a replacement than mucking around myself and voiding my right to a refund/replacement.
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Old 10-13-2014, 11:11 AM   #186
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Originally Posted by spider731 View Post
Not sure if anyone has experienced this, but on the h2o I sometimes experience page jumping with a single press on the right hand side of the screen. Sometimes it jumps ahead up to 3 pages. Maybe it's the difference in with capacitive vs ir? Maybe I need to adjust how I touch the screen (I typically have a light touch as to keep down fingerprints)? Maybe I'm nuts?

Thanx,

Rob
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Honestly, I haven't run into that problem. Perhaps it just comes down to how hard or the duration of the press. I dunno.
It's breaking the IR beams that matter; the hardness of a press would probably come into play because the press is longer or covers more area?
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Old 10-13-2014, 11:15 AM   #187
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I was tempted to try and install the latest firmware but I didn't want to bugger up my chances of getting a replacement or refund from Argos so I figured I'd be better off asking for a replacement than mucking around myself and voiding my right to a refund/replacement.
Yes tempting to try 3.8.0 but probably safer to wait. My H2O is now running patched 3.8.0 without problem. Hope it is 3rd time lucky for you - and that your new H2O arrives soon.
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Old 10-13-2014, 11:54 AM   #188
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I can turn a page by almost touching screen and sometimes do this without trying. All that matters is breaking IR beam.
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Old 10-13-2014, 12:06 PM   #189
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Yes tempting to try 3.8.0 but probably safer to wait. My H2O is now running patched 3.8.0 without problem. Hope it is 3rd time lucky for you - and that your new H2O arrives soon.
I realised i can't try 3.80 as I can't access the kobo drive to load it, so a replacement now is my only option
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Old 10-13-2014, 12:28 PM   #190
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Good luck with your replacement. I got my refund without any hassle in Argos I just don't know what to do now. If I order another one from Argos I'm nervous of it being the same, but we have no other sellers of it here except Kobo direct. Whsmith should sell them but there's no sign yet of them getting it
I got mine at argos in Stratford (London), has nothing wrong with it at all. Perhaps you could try a different branch to your local, or getting it online.
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Old 10-13-2014, 12:47 PM   #191
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I got mine at argos in Stratford (London), has nothing wrong with it at all. Perhaps you could try a different branch to your local, or getting it online.
My first one came from my local Argos store. They don't have any more so today's one came from online. No stores near me have any now.
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Old 10-13-2014, 02:25 PM   #192
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My first one came from my local Argos store. They don't have any more so today's one came from online. No stores near me have any now.
The Stratford argos didn't have any, so I ordered it from argos and picked it up there the following day.
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Old 10-13-2014, 02:30 PM   #193
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Well my replacement arrived, screen was lovely, creamy white and clear. Only problem is I can't actually connect it to Calibre. I get a Format Disc message.

Third one, am I a gluten for punishment or just an optimist?
Look on the bright side, at least it proves you were right to return the first one for having an inferior screen, as now you can see how good the screen should look. Fingers crossed your replacement is a keeper, third time lucky and all that....
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Old 10-13-2014, 02:50 PM   #194
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The Stratford argos didn't have any, so I ordered it from argos and picked it up there the following day.
All my local stores say 5 days for pick up in store, it's quicker ordering online. I just paid the postage, but that's okay.
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Old 10-13-2014, 02:51 PM   #195
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Look on the bright side, at least it proves you were right to return the first one for having an inferior screen, as now you can see how good the screen should look. Fingers crossed your replacement is a keeper, third time lucky and all that....
This is the last one, I won't tempt fate any further. Number three or nothing.
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