AUS & NZ Residents (& other non-US residents) - Free Library Of Philadelphia Sign Up. - Page 12

zorah · 02-12-2011, 12:38 PM

Quote:

Originally Posted by Loosheesh

I sent them a scanned application via email on Jan 17; they replied on Jan 18, saying they received my application and that I would hear from them in 5-10 business days with instructions on payment for my library card. Can't wait - as soon as the 10 day are up I'm contacting them if they don't get back to me by then

Wow, I guess I am a lucky PA resident!! I live in a neighboring county and have an Access PA sticker on my local library system (which is also now offering digital services). So I am fortunate that I get an FLP card at no charge. I signed up for my FLP card online 2/8 late at night and it arrived in today's mail already. Now, this still won't bump me up on the waiting lists for books though, LOL

.
Do hope yours will arrive soon though!!!

thaigreg · 02-15-2011, 08:46 PM

Hi,

Has anyone had this problem? Received email to checkout a book I placed on hold. Went to digital library but would not let me access my account. Stated that my library card # or pin was not valid. Called FLP and they stated that they could access my account with no problems. They are now checking it out and will get back to me via email. Later I tried logging in at the home page and was able to get in, but I still could not log in to the digital library. Also at the home page my account stated that I had NO holds.

Greg

Catlady · 02-15-2011, 08:53 PM

Quote:

Originally Posted by thaigreg

Hi,

Has anyone had this problem? Received email to checkout a book I placed on hold. Went to digital library but would not let me access my account. Stated that my library card # or pin was not valid. Called FLP and they stated that they could access my account with no problems. They are now checking it out and will get back to me via email. Later I tried logging in at the home page and was able to get in, but I still could not log in to the digital library. Also at the home page my account stated that I had NO holds.

Greg

Did you go to the FLP Overdrive page to log in, rather than FLP main page?

vulcan_girl · 02-15-2011, 09:39 PM

Quote:

Originally Posted by thaigreg

Hi,

Has anyone had this problem? Received email to checkout a book I placed on hold. Went to digital library but would not let me access my account. Stated that my library card # or pin was not valid. Called FLP and they stated that they could access my account with no problems. They are now checking it out and will get back to me via email. Later I tried logging in at the home page and was able to get in, but I still could not log in to the digital library. Also at the home page my account stated that I had NO holds.

Greg

After the Christmas slowdown, the bookmark I had for the FLP digital library was no longer valid and my saved data wouldn't work. I updated it and that fixed it. Are you accessing the page via bookmark or from the library home page?

thaigreg · 02-15-2011, 10:06 PM

Quote:

Originally Posted by Catlady

Did you go to the FLP Overdrive page to log in, rather than FLP main page?

I access the library from the link in the email, which took me directly to the overdrive library. Later I went to the home page and was able to log in, but when I went to the overdrive library from the home page and logged in it failed.

Greg

thaigreg · 02-15-2011, 10:10 PM

Quote:

Originally Posted by vulcan_girl

After the Christmas slowdown, the bookmark I had for the FLP digital library was no longer valid and my saved data wouldn't work. I updated it and that fixed it. Are you accessing the page via bookmark or from the library home page?

My bookmark works fine. It brings me to the home page. I usually click the digital books link, which takes me to the overdrive library and then sign in, except when I receive a email to get a book that I placed on hold.

Greg

lila55 · 02-16-2011, 01:50 AM

Quote:

Originally Posted by thaigreg

Hi,

Has anyone had this problem? Received email to checkout a book I placed on hold. Went to digital library but would not let me access my account. Stated that my library card # or pin was not valid. Called FLP and they stated that they could access my account with no problems. They are now checking it out and will get back to me via email. Later I tried logging in at the home page and was able to get in, but I still could not log in to the digital library. Also at the home page my account stated that I had NO holds.

Greg

Same for me. I checked out a book yesterday evening and everything worked just fine. But now I get the same message as you do. Maybe it is just a temporary glitch? I will try again tonight.

Loosheesh · 02-16-2011, 06:09 AM

I'm having the same problem; been trying from last night to log in

lila55 · 02-17-2011, 12:53 AM

I still cannot access my account.
@thaigreg: Did the library get back to you in the meantime and fix it for you?

thaigreg · 02-17-2011, 01:04 AM

Quote:

Originally Posted by lila55

I still cannot access my account.
@thaigreg: Did the library get back to you in the meantime and fix it for you?

Hi lila55,

Still can't access my account through Overdrive, but I can access my account at the FLP home page. I'm going to call again in the morning my time (I'm 12 hrs ahead) if this hasn't been corrected.

Greg

Loosheesh · 02-17-2011, 06:13 AM

I contacted them by phone yesterday evening, and the rep confirmed that he knows of at least one other person who has called with the same problem. He promised to pass on the issue to the relevant persons.

lila55 · 02-17-2011, 01:12 PM

Yesterday I wrote to FLP, reporting the problem.

Just received an answer:
----------
"Dear Madame;

We experienced some problems with the Overdrive Media.
It should be working again.
Thank you for contacting the Free Library of Philadelphia.

General Information Department"
----------
And I am happy to say, it does work again

Loosheesh · 02-17-2011, 04:54 PM

Quote:

Originally Posted by lila55

And I am happy to say, it does work again

Yay, it does work! Thanks for letting us know

JSWolf · 02-17-2011, 05:14 PM

I never knew it wasn't working. It's been working fine for me.

thaigreg · 02-17-2011, 06:21 PM

Quote:

Originally Posted by lila55

Yesterday I wrote to FLP, reporting the problem.

Just received an answer:
----------
"Dear Madame;

We experienced some problems with the Overdrive Media.
It should be working again.
Thank you for contacting the Free Library of Philadelphia.

General Information Department"
----------
And I am happy to say, it does work again

Same here. Just signed in and downloaded my request before it expired.

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02-15-2011, 08:46 PM	#167
thaigreg Connoisseur Posts: 70 Karma: 9282 Join Date: Jan 2010 Location: Pattaya, Thailand Device: BeBook/JBL/Kindle 3	Hi, Has anyone had this problem? Received email to checkout a book I placed on hold. Went to digital library but would not let me access my account. Stated that my library card # or pin was not valid. Called FLP and they stated that they could access my account with no problems. They are now checking it out and will get back to me via email. Later I tried logging in at the home page and was able to get in, but I still could not log in to the digital library. Also at the home page my account stated that I had NO holds. Greg

02-16-2011, 06:09 AM	#173
Loosheesh Wizard Posts: 1,676 Karma: 3111989 Join Date: Dec 2010 Location: Jianghu Device: PW1, PW5, iPhone SE 2016, iPhone 13 Pro, iPad Pro 9.7, iPad Pro 2021	I'm having the same problem; been trying from last night to log in

02-17-2011, 12:53 AM	#174
lila55 Fanatic Posts: 595 Karma: 456534 Join Date: Nov 2009 Location: Stuttgart, Germany Device: PocketBook 360° , iPhone 5, PRS-650, Sony PRS-T2, Sony PRS-T3, Tolino	I still cannot access my account. @thaigreg: Did the library get back to you in the meantime and fix it for you?

02-17-2011, 06:13 AM	#176
Loosheesh Wizard Posts: 1,676 Karma: 3111989 Join Date: Dec 2010 Location: Jianghu Device: PW1, PW5, iPhone SE 2016, iPhone 13 Pro, iPad Pro 9.7, iPad Pro 2021	I contacted them by phone yesterday evening, and the rep confirmed that he knows of at least one other person who has called with the same problem. He promised to pass on the issue to the relevant persons.

02-17-2011, 01:12 PM	#177
lila55 Fanatic Posts: 595 Karma: 456534 Join Date: Nov 2009 Location: Stuttgart, Germany Device: PocketBook 360° , iPhone 5, PRS-650, Sony PRS-T2, Sony PRS-T3, Tolino	Yesterday I wrote to FLP, reporting the problem. Just received an answer: ---------- "Dear Madame; We experienced some problems with the Overdrive Media. It should be working again. Thank you for contacting the Free Library of Philadelphia. General Information Department" ---------- And I am happy to say, it does work again

02-17-2011, 05:14 PM	#179
JSWolf Resident Curmudgeon Posts: 74,464 Karma: 129668758 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	I never knew it wasn't working. It's been working fine for me.

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