Dust spots? - Page 10

thibaulthalpern · 04-25-2009, 08:01 PM

You could have a point there, Andybaby. In any case, the dust spots don't bother me as much. If it gets to be unbearable before the year warranty is up, then I'll send it to Sony.

Andybaby · 04-25-2009, 08:12 PM

yeah same here, Ive got a Ton over 100, but they arent worth the Inconvenience of weeks without my reader, and its still perfectly read able

Wetdogeared · 04-27-2009, 05:53 PM

My new PRS700 replacement has dust spots right out of the box. Only three, one medium bright one and two dim ones, all at the bottom centre of the screen.

Again, only noticeable when reading in the dark with the sidelights on. Reading in the daylight there is no problem.

I'm disappointed, but willing to live with these few since they are in a place that isn't too distracting and since there are only three. Hopefully they won't multiply. I plan on keeping this one unless there is some kind of recall or trade-in on a newer model.

SOny really has to get some quality control going here. How much would it take to put someone in a dark room and test these out before they ship them out.

WDE.

PassingStranger · 04-27-2009, 10:09 PM

Quote:

Originally Posted by shighfield

Yikes. I'll try the compressed air, and other then that if it doesn't help I'll call Sony and find out if this is a warranty issue or a design flaw.

I realize this is a very old post, but I thought I might be able to offer something. I had this exact same problem with my Blackberry Curve and it seems to differ whether they think this falls under the warranty. I tried endlessly to get T-mobile to fix it, but they vehemently claimed that dust under the screen was not their fault. I finally took it back to Car Toys where I had to pull some teeth to get it exchanged.

But it hasn't been a problem whatsoever on my new phone, which leads me to believe it was a faulty seal. No idea if the same applies to the PRS-700s, but there's at least some hope that this isn't just a flawed design.

shighfield · 04-28-2009, 08:22 AM

Quote:

Originally Posted by Wetdogeared

My new PRS700 replacement has dust spots right out of the box.

That sucks. The quality control on that reader has really turned me off of Sony. I don't think they are the same high quality brand they once were. Oh well good luck and i hope you don't get any more dust.

Shawn

rrburton · 04-28-2009, 01:06 PM

Quote:

Originally Posted by Wetdogeared

*on-going updates*
Called Sony repair depot today. They said they had to order a replacement screen for the repair of my PRS700, which would take four business days.

What does this mean? I don't know, but somehow a simple cleaning turned into a repair. I'm still hoping for the best, and it looks now as if I won't get it back for another week.

WDE.

Jeez, what kind of repair depot doesn't have parts in stock?

Andybaby · 04-28-2009, 09:02 PM

Quote:

Originally Posted by rrburton

Jeez, what kind of repair depot doesn't have parts in stock?

on maintained by sony, because that screw is 60 bucks to them.. Sony support crews just suck

Wetdogeared · 04-28-2009, 10:17 PM

Quote:

Originally Posted by rrburton

Jeez, what kind of repair depot doesn't have parts in stock?

Possibly because they haven't had to repair any PRS700's before, or at least haven't had to replace any screens before.

WDE.

ReD · 04-28-2009, 11:24 PM

Quote:

Originally Posted by Wetdogeared

My new PRS700 replacement has dust spots right out of the box. Only three, one medium bright one and two dim ones, all at the bottom centre of the screen.

Again, only noticeable when reading in the dark with the sidelights on. Reading in the daylight there is no problem.

I'm disappointed, but willing to live with these few since they are in a place that isn't too distracting and since there are only three. Hopefully they won't multiply. I plan on keeping this one unless there is some kind of recall or trade-in on a newer model.

SOny really has to get some quality control going here. How much would it take to put someone in a dark room and test these out before they ship them out.

WDE.

Sorry to hear about your continuing issues with dust spots, WDE. Your experience has actually put me off from taking my 700 in for maintenance. What's the point of giving up my reader for weeks and not even getting the problem resolved? Oh well, I've kind of gotten used to the dust spots so unless they multiply like crazy I guess I'll leave well enough alone.

Alphapheemail · 04-29-2009, 02:05 PM

Quote:

Originally Posted by ReD

Sorry to hear about your continuing issues with dust spots, WDE. Your experience has actually put me off from taking my 700 in for maintenance. What's the point of giving up my reader for weeks and not even getting the problem resolved? Oh well, I've kind of gotten used to the dust spots so unless they multiply like crazy I guess I'll leave well enough alone.

This is so sad that you have "to live" with such an inconvenience, especially when so much money was invested! I can see where people can be put off from getting the 700

lordsilent · 04-29-2009, 04:02 PM

I got mine in march and im just now (last night) starting to see dust. I hope it stays at low level...

DAG · 05-10-2009, 08:07 PM

I noticed that Sony is once again shipping the 700's does this mean they "might" have been working on this problem???

Pangolyn · 05-11-2009, 07:53 AM

Quote:

Originally Posted by DAG

I noticed that Sony is once again shipping the 700's does this mean they "might" have been working on this problem???

They weren't shipping for a while? Didn't know that.

komugi · 07-31-2009, 11:44 AM

Is there no valid way of cleaning this without completely disassembling the reader?

Wetdogeared · 07-31-2009, 05:59 PM

Quote:

Originally Posted by komugi

Is there no valid way of cleaning this without completely disassembling the reader?

Not that I am aware of. Even the Sony repair shop replaced my whole unit rather than try taking it apart and cleaning it.

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04-25-2009, 08:01 PM	#136
thibaulthalpern Evangelist Posts: 478 Karma: 451808 Join Date: Feb 2009 Location: California, USA Device: my two eyes, KLiiK, Sony PRS-700	You could have a point there, Andybaby. In any case, the dust spots don't bother me as much. If it gets to be unbearable before the year warranty is up, then I'll send it to Sony.

04-25-2009, 08:12 PM	#137
Andybaby Wizard Posts: 1,279 Karma: 1002683 Join Date: Nov 2008 Location: New York Device: PRS-700	yeah same here, Ive got a Ton over 100, but they arent worth the Inconvenience of weeks without my reader, and its still perfectly read able

04-27-2009, 05:53 PM	#138
Wetdogeared Storm Surge'n Posts: 5,781 Karma: 8213195 Join Date: Nov 2008 Location: Polar Vortex Device: S0ny PRS-300/350/505/700/T1	My new PRS700 replacement has dust spots right out of the box. Only three, one medium bright one and two dim ones, all at the bottom centre of the screen. Again, only noticeable when reading in the dark with the sidelights on. Reading in the daylight there is no problem. I'm disappointed, but willing to live with these few since they are in a place that isn't too distracting and since there are only three. Hopefully they won't multiply. I plan on keeping this one unless there is some kind of recall or trade-in on a newer model. SOny really has to get some quality control going here. How much would it take to put someone in a dark room and test these out before they ship them out. WDE.

04-29-2009, 04:02 PM	#146
lordsilent Enthusiast Posts: 31 Karma: 10 Join Date: Jan 2009 Device: PRS-700	I got mine in march and im just now (last night) starting to see dust. I hope it stays at low level...

05-10-2009, 08:07 PM	#147
DAG Member Posts: 13 Karma: 10 Join Date: Feb 2009 Device: Sony PRS 700	I noticed that Sony is once again shipping the 700's does this mean they "might" have been working on this problem???

07-31-2009, 11:44 AM	#149
komugi Zealot Posts: 109 Karma: 254 Join Date: Jun 2009 Device: Surface Pro 3, HTC 10, Kobo Aura H2O	Is there no valid way of cleaning this without completely disassembling the reader?

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