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Old 03-11-2016, 10:06 PM   #15196
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Does anyone have experience with Kobo price match with Kindle eBooks? When i checked the Kobo price match conditions it says:
"The advertised product must be identical to the purchased product (same ISBN for eBooks, or same volume and issue for digital magazines)"
The problem is the ISBN/ASIN are almost always different even though the books are exactly the same.
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Old 03-12-2016, 10:49 AM   #15197
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Originally Posted by Lynx-lynx View Post
Amaryllis, how extraordinary that Cust service haven't been able to clearly identify the right book, day of purchase and receipt!!! I'm speechless .....
It is truly astonishing isn't it? My "incident" has now been "escalated to the next support level".
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Old 03-12-2016, 10:55 AM   #15198
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Originally Posted by issybird View Post
Could Kobo have started to enforce geo-restrictions?
I doubt that Kobo would eliminate the ability to buy books while (legitimately) travelling to another country. But then again this is Kobo
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Old 03-12-2016, 11:43 AM   #15199
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Quote:
Originally Posted by bilal86 View Post
Does anyone have experience with Kobo price match with Kindle eBooks? When i checked the Kobo price match conditions it says:
"The advertised product must be identical to the purchased product (same ISBN for eBooks, or same volume and issue for digital magazines)"
The problem is the ISBN/ASIN are almost always different even though the books are exactly the same.
Bilal, my current price match issue I have been posting about, the kindle edition is the 9.99 price I am trying to get them to match.
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Old 03-12-2016, 01:10 PM   #15200
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Quote:
Originally Posted by Amaryllis View Post
Bilal, my current price match issue I have been posting about, the kindle edition is the 9.99 price I am trying to get them to match.
It looks like all Kindle books use ASIN, if that is the case i wonder if Kobo put that ISBN condition there so they wouldn't have to honor price matches against Amazon, looks very fishy to me.
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Old 03-12-2016, 04:58 PM   #15201
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The UK has a St Patricks Day Sale (and probably so does Kobo Ireland, and they use Euros not GBP, so maybe cheaper in Ireland!)

https://store.kobobooks.com/p/BestofIrishsale

Fiction: https://store.kobobooks.com/en-us/li...?sort=PriceAsc
Crime/Thrillers: https://store.kobobooks.com/en-us/li...?sort=PriceAsc
Romance: https://store.kobobooks.com/en-us/li...?sort=PriceAsc
Non-Fiction: https://store.kobobooks.com/en-us/li...?sort=PriceAsc
Biography and Memoir: https://store.kobobooks.com/en-us/li...?sort=PriceAsc

Prices start under the pound. Sale goes to 17 March.

Now, imo, this is a sale!!
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Old 03-12-2016, 05:56 PM   #15202
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i'm starting to think yes for certain country. India my credit card wont work. There was a statement at credit card entry place that says make sure card work for international charge. Called my cc company they said its fine. Site still wont accept it. I had buy a gift card then it work for purchase. but last month i bought a book in uk (it isnt available in canada)

this is driving me nuts
When I buy from Kobo India, I get a secondary authorisation screen from my credit card company. Maybe there is a problem with the hand-off.
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Old 03-12-2016, 05:58 PM   #15203
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It is truly astonishing isn't it? My "incident" has now been "escalated to the next support level".
Why does the phrase "couldn't find their arse with both hands" come to mind?
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Old 03-12-2016, 06:06 PM   #15204
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Quote:
Originally Posted by bilal86 View Post
It looks like all Kindle books use ASIN, if that is the case i wonder if Kobo put that ISBN condition there so they wouldn't have to honor price matches against Amazon, looks very fishy to me.
I have done successful price matches with Amazon. There have also been other reports here previously.
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Old 03-13-2016, 10:12 PM   #15205
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I have done successful price matches with Amazon. There have also been other reports here previously.
"Me, too!"

Seriously, I've done plenty of price matches to both Amazon and Google Play.
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Old 03-14-2016, 04:08 AM   #15206
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Kobo offered me a 20% discount of my birthday but all the books I am interested in cost more than the 20% on Kobo when compared to Amazon.
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Old 03-14-2016, 04:08 AM   #15207
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Quote:
Originally Posted by Lynx-lynx View Post
The UK has a St Patricks Day Sale (and probably so does Kobo Ireland, and they use Euros not GBP, so maybe cheaper in Ireland!)

https://store.kobobooks.com/p/BestofIrishsale

Fiction: https://store.kobobooks.com/en-us/li...?sort=PriceAsc
Crime/Thrillers: https://store.kobobooks.com/en-us/li...?sort=PriceAsc
Romance: https://store.kobobooks.com/en-us/li...?sort=PriceAsc
Non-Fiction: https://store.kobobooks.com/en-us/li...?sort=PriceAsc
Biography and Memoir: https://store.kobobooks.com/en-us/li...?sort=PriceAsc

Prices start under the pound. Sale goes to 17 March.

Now, imo, this is a sale!!
Thanks for the links, I'll pass it onto hubby. They never include MM romance in these deals.
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Old 03-18-2016, 05:06 AM   #15208
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Quote:
Originally Posted by bilal86 View Post
Does anyone have experience with Kobo price match with Kindle eBooks? When i checked the Kobo price match conditions it says:
"The advertised product must be identical to the purchased product (same ISBN for eBooks, or same volume and issue for digital magazines)"
The problem is the ISBN/ASIN are almost always different even though the books are exactly the same.
Yes, I have submitted a price match and got a credit for the difference. When I submitted it, they asked for the URL of the book. I didn't double check the ISBN first so I can't speak to that issue, but I can tell you it worked for me.
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Old 03-18-2016, 05:08 AM   #15209
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Originally Posted by bilal86 View Post
It looks like all Kindle books use ASIN, if that is the case i wonder if Kobo put that ISBN condition there so they wouldn't have to honor price matches against Amazon, looks very fishy to me.
The price match I did was with Amazon and it worked fine. This was about a month ago, so unless they changed the rules since then, it should work.
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Old 03-18-2016, 08:18 AM   #15210
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This is visible from my front page at kobo (US) - 30 percent off select boxed sets (unlimited use within the list):

https://store.kobobooks.com/p/30mar
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