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Old 08-13-2015, 10:41 AM   #13846
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Or, I think things started getting wonky when the contest website went from kobo.contest.com to kobo.com/contest. The response time (i.e. the time for a code to pop out after correctly answer a question) has obviously become longer.
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Old 08-13-2015, 10:44 AM   #13847
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My thoughts, too. In relation to the two points already raised, having separate contest sites for U.S., U.K., and Canada has surely affected the load on Kobo's servers.
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Old 08-13-2015, 05:14 PM   #13848
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Ends Wednesday, 35% OFF SALE. Use this code as many times as you like on these specially selected titles!

Promo Code: AUGUST35

FYI, I did try it on a book not on the list and it did not work.
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Old 08-13-2015, 05:48 PM   #13849
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Ends Wednesday, 35% OFF SALE. Use this code as many times as you like on these specially selected titles!

Promo Code: AUGUST35

FYI, I did try it on a book not on the list and it did not work.
Thanks for posting.

Looking at the list I am amazed how many self/indie published books are priced at $4.99 and $5.99.
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Old 08-13-2015, 08:05 PM   #13850
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Thanks for posting.

Looking at the list I am amazed how many self/indie published books are priced at $4.99 and $5.99.
You're welcome.

I've noticed it too in the past 6 months or so. Used to be they were $3/$4 as the norm. Just like everything else, prices are going up.
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Old 08-13-2015, 08:38 PM   #13851
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You're welcome.

I've noticed it too in the past 6 months or so. Used to be they were $3/$4 as the norm. Just like everything else, prices are going up.
Some of that pricing is because the first in a series is free--so it's become pretty popular to put the next in series at a higher price. I've seen a few who actually price higher at kobo to account for the coupons--and that annoys me to no end. I love indies and I love to read--but don't give "fake" discounts. Price it the same everywhere and either offer a discount or don't!

Pricing is all over the map these days!

Edited to add: In fairness, sometimes Google will do a discount and Amazon will match. Since Kobo does not match, it can sometimes appear the pricing has actually been set higher. It's usually easy to tell because a "discount match" ends in an odd number like 3.82. Of course, depending on exchange rates it might not be all that easy to tell. But I have seen some books priced on Kobo 3 and 4 dollars higher and I really don't understand that when it comes from a small publisher or indie. I'm probably missing something, but I don't know what!

Last edited by BearMountainBooks; 08-13-2015 at 08:42 PM.
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Old 08-14-2015, 06:19 AM   #13852
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35% off - AUGUST35

https://shop.kobo.com/pub/cc?_ri_=X0...nhu9r6J1E9ajqM.
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Old 08-14-2015, 07:03 AM   #13853
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Ends Wednesday, 35% OFF SALE. Use this code as many times as you like on these specially selected titles!

Promo Code: AUGUST35
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Originally Posted by Musashi View Post
35% off - AUGUST35
Thanks, both. Added to the first post.
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Old 08-14-2015, 12:48 PM   #13854
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Australia and New Zealand are now also eligible for the $5 credit for first account purchases.
https://store.kobobooks.com/p/5creditoffer

*Offer valid only for legal residents of Canada, the United States, Australia and New Zealand, who make their first purchase on kobo.com between August 4, 2015 12:00AM EST and August 31, 2015 at 11:59PM EST. A $5.00 credit will be automatically applied against your purchase of an item priced at $5.01 or more (excluding tax). Credit may only be used once, and is valid for first time purchasers only. If you have made a purchase using your Kobo account in the past, you will not be eligible for this offer. This offer is not valid in conjunction with any other offer or promotion and cannot be used to adjust amount paid on previous purchases. Discounts cannot be applied nor the discount value refunded once a purchase is complete. Rakuten Kobo Inc. reserves the right to change or cancel the offer at any time without notice.
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Old 08-14-2015, 02:54 PM   #13855
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My complaint to Kobo about the UK contest has been rewarded with a 70% off coupon code. that was an email worth sending!
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Old 08-14-2015, 02:56 PM   #13856
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My complaint to Kobo about the UK contest has been rewarded with a 70% off coupon code. that was an email worth sending!
If it were anyone other thank Kobo, I'd say they were tracking who has complained and gotten coupons already and who hasn't. But I think it is more random than that!
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Old 08-15-2015, 06:46 AM   #13857
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My complaint to Kobo about the UK contest has been rewarded with a 70% off coupon code. that was an email worth sending!

I got a 70% off coupon too that I mentioned upthread somewhere. But look out for another email from CS in a week or two. I just got one that says:

Quote:
We have previously attempted to contact you as we require additional information to continue our investigation of your request. Unfortunately, we have yet to receive a response and are unable to action your ticket until the requested information is provided. We have changed the status of your ticket to a ‘pending solved’ state and would ask that you please update your ticket should the issue persist so that we may re-commence our investigation.

The only previous response I had was the apology and 70% discount coupon. No requests for additional information and today's email doesn't say what information they need to continue their investigation.

I'm afraid my response to today's communication was a little sarcastic, especially as there was a second email sent an hour or so later asking me to complete a short survey about my recent experience with Kobo CS.
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Old 08-15-2015, 07:48 AM   #13858
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The only previous response I had was the apology and 70% discount coupon. No requests for additional information and today's email doesn't say what information they need to continue their investigation.
They asked me which question was giving me problems. I said every question after the fourth one!
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Old 08-15-2015, 07:59 AM   #13859
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I got a 70% off coupon too that I mentioned upthread somewhere. But look out for another email from CS in a week or two. I just got one that says:




The only previous response I had was the apology and 70% discount coupon. No requests for additional information and today's email doesn't say what information they need to continue their investigation.

I'm afraid my response to today's communication was a little sarcastic, especially as there was a second email sent an hour or so later asking me to complete a short survey about my recent experience with Kobo CS.

That quoted email is pretty standard from them as a way to let you know they are closing the issue. I think it gets sent automatically when they close an issue or mark it resolved or something like that. They probably generated it automatically some time after sending you the coupon. I have gotten it before when I send a ticket into the author area after they have responded and resolved the issue.
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Old 08-15-2015, 08:14 AM   #13860
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They asked me which question was giving me problems. I said every question after the fourth one!
They asked me that too in the email they sent about clearing cookies and trying different browsers. They also wanted to know which country's contest I was trying to enter. When I responded to that, I received an apology with codes.
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