Vox will not charge - Page 3

KoboJW · 11-18-2011, 09:58 AM

Yes, Option 3 is the same as the Privacy Setting option.

Michael Sherman · 11-18-2011, 08:06 PM

Thanks James. I thought as much.

That is kind of dangerous, actually. I'd be looking at some other combination or routine because holding down the top button and side top button could easily occur accidentally! Wouldn't that be a surprise to someone finding they've erased all user data on the next startup!

unifaerie · 11-20-2011, 11:00 PM

I have had the same problem with battery re-charging for the firsat time, today. All had been well for the first week.
I have been successful with the reset after removing the back cover but am wary of having to do this too often. Hope the update is available real soon : )

TLHorne · 11-21-2011, 09:42 AM

I got a Kobo Vox on Friday and had charged it a couple of times.
Yesterday afternoon there was about 10% battery life remaining and I have had it charging for well over 10 hours now. When it is plugged into the wall the little green light appears at the top center.
My issue is that I cannot power it on. I have tried multiple times and nothing works.

Any suggestions?

TLHorne · 11-21-2011, 09:50 AM

Quote:

Originally Posted by tuner45

I found that the only thing that works when the battery seems not to be charging is removing the back cover and pressing the reset button.I have not tried to charge when the unit is turned off. I hope they come up with a better update.

How did you remove the back cover?

taming · 11-21-2011, 09:53 AM

Before doing that, try holding down the power button for 10 seconds. Then hit the power button as usual and see if that does it.

TLHorne · 11-21-2011, 09:57 AM

I have already tried this multiple times

Anlon · 11-23-2011, 03:19 AM

Quote:

Originally Posted by TLHorne

How did you remove the back cover?

Using your finger nail or tweezers gently pry up a corner of the textured back panel. It is just held on by plastic snaps. The reset button is located to the top right of the battery.

Using the reset button has fixed pretty much all my problem's with both Vox's. We just have to remember to power them off when we charge them for the software to report the correct battery level.

Regards

Steve

hogies · 12-28-2011, 12:13 AM

I have just recieved the Kobo vox for a Christmas pressie, It charged succesfully for the first time then got down to 10% and now won't charge. I have done everything that has been suggested including using the computer charger, power charged, holding the power button for 10s etc, nothing is working. these only arrived in New Zealand a couple of week prior to Christmas. Please can i have some more help with this as i would really like to finish my book.
deb

lepremier · 12-28-2011, 09:19 AM

I just purchased the VOX a couple of days ago and have been a bit dismayed by all the bad reports that I have read about it since. Mine seems to work fine, none of the problems that I have so far read about EXCEPT (there's always an except...) that I cannot recharge it with a USB adapter/charger that I bought with it. The wall charger unit works fine though......anyone else with such a problem?
Thanks.....

mr_nobody · 12-28-2011, 09:49 AM

The vox requires a 2 amp charger to charge and also the device will not reflect the charge using any charger other than the original one. This is well documented, try searching this forum.

PeterT · 12-28-2011, 10:28 AM

It DOES recharge with other chargers; albeit slower and I believe the indicator does not fully reflect the charge level !

Cdesja5 · 12-28-2011, 12:04 PM

Pressing the reset button under the back cover does make the indicator reflect the real charge level, but other than that, it doesn't update with the new charge from other chargers...I got myself an iPad USB charger (2.1 A) and already had a long Blackberry USB cable and they work like a charm, recharges very quickly.

landrew · 12-28-2011, 02:19 PM

I don't know if this is my issue. My Vox won't turn on at all. I think it has been charging whenever not in use. How would I know? I have tried the soft reset suggested above and also a factory reset, but other posts say it must be charged in order for these to work. There's practically no way my Vox could not be charged up considering how often it has been plugged in. I don't know if it was turned off or sleeping when plugged in. Actually I don't know how to put it to sleep so seems likely it was either on and screen was dark or it was turned off. Any help appreciated.

pokee · 12-29-2011, 02:01 AM

Was your Vox plugged into the wall outlet turned off for 5 hours or more? If so, did you try holding down the power button for more than 10 seconds and then pressing it again for 2-3 seconds? If that didn't work, did you try prying off the back cover and pressing the reset button there? If both of those fail, you could have a bad battery and may need to exchange your Vox...

12-28-2011, 12:13 AM	#39
hogies Junior Member Posts: 1 Karma: 10 Join Date: Dec 2011 Device: kobo vox	I have just recieved the Kobo vox for a Christmas pressie, It charged succesfully for the first time then got down to 10% and now won't charge. I have done everything that has been suggested including using the computer charger, power charged, holding the power button for 10s etc, nothing is working. these only arrived in New Zealand a couple of week prior to Christmas. Please can i have some more help with this as i would really like to finish my book. deb Last edited by hogies; 12-28-2011 at 12:28 AM.

12-28-2011, 09:19 AM	#40
lepremier Junior Member Posts: 3 Karma: 10 Join Date: Dec 2011 Device: Kobo VOX	USB charger/adapter not working I just purchased the VOX a couple of days ago and have been a bit dismayed by all the bad reports that I have read about it since. Mine seems to work fine, none of the problems that I have so far read about EXCEPT (there's always an except...) that I cannot recharge it with a USB adapter/charger that I bought with it. The wall charger unit works fine though......anyone else with such a problem? Thanks.....

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
What Can the Kobo Vox Do?	pokee	Kobo Tablets	36	11-18-2011 03:00 AM
Purchasing Vox	49Kat	Kobo Tablets	26	11-13-2011 02:28 AM
Is there anything you don't like about the vox?	ron1959	Kobo Tablets	37	11-06-2011 09:34 AM
Vox not charging	voxy	Kobo Tablets	5	10-31-2011 01:19 PM
Apps for the Vox	taming	Kobo Tablets	1	10-24-2011 07:56 AM

11-18-2011, 09:58 AM	#31
KoboJW UX Lead, Kobo Vox Posts: 113 Karma: 199002 Join Date: Oct 2011 Device: Boxes of Voxes	Yes, Option 3 is the same as the Privacy Setting option.

11-18-2011, 08:06 PM	#32
Michael Sherman Member Posts: 16 Karma: 20 Join Date: Nov 2011 Location: Toronto, Canda Device: Kobo Vox	Thanks James. I thought as much. That is kind of dangerous, actually. I'd be looking at some other combination or routine because holding down the top button and side top button could easily occur accidentally! Wouldn't that be a surprise to someone finding they've erased all user data on the next startup!

11-20-2011, 11:00 PM	#33
unifaerie Enthusiast Posts: 41 Karma: 573502 Join Date: Nov 2011 Location: Birmingham, UK Device: Samsung tab 7	I have had the same problem with battery re-charging for the firsat time, today. All had been well for the first week. I have been successful with the reset after removing the back cover but am wary of having to do this too often. Hope the update is available real soon : )

11-21-2011, 09:42 AM	#34
TLHorne Junior Member Posts: 3 Karma: 10 Join Date: Nov 2011 Device: Kobo Vox	I got a Kobo Vox on Friday and had charged it a couple of times. Yesterday afternoon there was about 10% battery life remaining and I have had it charging for well over 10 hours now. When it is plugged into the wall the little green light appears at the top center. My issue is that I cannot power it on. I have tried multiple times and nothing works. Any suggestions?

11-21-2011, 09:53 AM	#36
taming Trying for calm & polite Posts: 4,012 Karma: 9455193 Join Date: May 2010 Location: Mostly in Canada Device: kobo original, WiFI, Touch, Glo, and Aura	Before doing that, try holding down the power button for 10 seconds. Then hit the power button as usual and see if that does it.

11-21-2011, 09:57 AM	#37
TLHorne Junior Member Posts: 3 Karma: 10 Join Date: Nov 2011 Device: Kobo Vox	I have already tried this multiple times

12-28-2011, 09:49 AM	#41
mr_nobody Evangelist Posts: 440 Karma: 26671 Join Date: Nov 2011 Device: kobo mini, nexus 7 (2012), kobo vox	The vox requires a 2 amp charger to charge and also the device will not reflect the charge using any charger other than the original one. This is well documented, try searching this forum.

12-28-2011, 10:28 AM	#42
PeterT Grand Sorcerer Posts: 12,258 Karma: 74007256 Join Date: Nov 2007 Location: Toronto Device: Nexus 7, Clara, Touch, Tolino EPOS	It DOES recharge with other chargers; albeit slower and I believe the indicator does not fully reflect the charge level !

12-28-2011, 12:04 PM	#43
Cdesja5 Wizard Posts: 1,117 Karma: 2094306 Join Date: Oct 2011 Location: Montreal, Canada Device: Lots and lots of electronic gadgets...	Pressing the reset button under the back cover does make the indicator reflect the real charge level, but other than that, it doesn't update with the new charge from other chargers...I got myself an iPad USB charger (2.1 A) and already had a long Blackberry USB cable and they work like a charm, recharges very quickly.

12-28-2011, 02:19 PM	#44
landrew Junior Member Posts: 3 Karma: 10 Join Date: Dec 2011 Device: Kobo Vox, Kindle Fire, Nook	I don't know if this is my issue. My Vox won't turn on at all. I think it has been charging whenever not in use. How would I know? I have tried the soft reset suggested above and also a factory reset, but other posts say it must be charged in order for these to work. There's practically no way my Vox could not be charged up considering how often it has been plugged in. I don't know if it was turned off or sleeping when plugged in. Actually I don't know how to put it to sleep so seems likely it was either on and screen was dark or it was turned off. Any help appreciated.

12-29-2011, 02:01 AM	#45
pokee Fanatic Posts: 569 Karma: 199759 Join Date: Nov 2010 Location: Vancouver, BC Device: Kobo WiFi, Kobo Glo, Kobo Vox, Samsung Galaxy S4, Samsung Tab2	Was your Vox plugged into the wall outlet turned off for 5 hours or more? If so, did you try holding down the power button for more than 10 seconds and then pressing it again for 2-3 seconds? If that didn't work, did you try prying off the back cover and pressing the reset button there? If both of those fail, you could have a bad battery and may need to exchange your Vox...