The Fire got extinguished. Tablet is dead, refuses to start - Page 4

Hope · 12-04-2011, 05:43 AM

Quote:

Originally Posted by jocampo

I'm not joking. The tablet does not start.

And it's kind of funny, because It happened after I played with the new Nook Tablet a few hours ago. Maybe it got jealous? hahahaha ...

It had 30 percent when I left. Hmmm ... let's see ... I think I will leave ot charging overnight and check tomorrow.

Same thing happened to me yesterday. Held the button down for 20 seconds three or four times; connected it to adapter; kept trying to turn it on and it finally came back to life. Battery was around 80%. Have no idea which procedure resurrected it.
Now - maybe since the last update - the power button is no longer orange while charging.
Hope this does not happen often.

Blossom · 12-04-2011, 05:53 AM

Quote:

Originally Posted by Hope

Same thing happened to me yesterday. Held the button down for 20 seconds three or four times; connected it to adapter; kept trying to turn it on and it finally came back to life. Battery was around 80%. Have no idea which procedure resurrected it.
Now - maybe since the last update - the power button is no longer orange while charging.
Hope this does not happen often.

Exchange it. My button is still orange when charging.

jocampo · 12-04-2011, 09:11 AM

Quote:

Originally Posted by Hope

Same thing happened to me yesterday. Held the button down for 20 seconds three or four times; connected it to adapter; kept trying to turn it on and it finally came back to life. Battery was around 80%. Have no idea which procedure resurrected it.
Now - maybe since the last update - the power button is no longer orange while charging.
Hope this does not happen often.

I would exchange. Power and screen issues are usually hardware problems so bettter replacing the whole unit.

Andy_T · 12-05-2011, 06:14 AM

I also had a strange occurrence on the weekend ... gave my Fire to my kids for playing while I was driving and when we were having tea at a friends place, and after about 90 minutes it simply did not re-start after being turned off.

When I got home I put it to the charger, and it immediately went on, displaying a 66% charged battery. So I'm happy that it is working, but not so happy as I can not really explain that behaviour. Will carry a micro USB cable with me in the future...

Best regards,
Andy

bjones6416 · 12-05-2011, 06:22 AM

My sister has called me a couple of times telling me her fire wouldn't come on. I just chalked it up to one of those Android things that happens when the system gets mad at you for having too many things running and shuts down.

. Both times I've told her to hold the button down for 20 seconds and it should restart and I think it worked both times. Now I wonder if she's got a defective unit, though.

Blossom · 12-05-2011, 06:26 AM

Quote:

Originally Posted by Andy_T

I also had a strange occurrence on the weekend ... gave my Fire to my kids for playing while I was driving and when we were having tea at a friends place, and after about 90 minutes it simply did not re-start after being turned off.

When I got home I put it to the charger, and it immediately went on, displaying a 66% charged battery. So I'm happy that it is working, but not so happy as I can not really explain that behaviour. Will carry a micro USB cable with me in the future...

Best regards,
Andy

It could be a similar issue or it could of been an app crashed or they closed something they shouldn't. Did you try a hard reset?

Andy_T · 12-05-2011, 09:42 AM

No, no hard reset was required or possible. As I mentioned, when I connected it to the power, the screen immediately went on and the load indicator displayed "charging". I immediately disconnected the charger and it worked fine, showing a 66% charge.

Before that, I could hit/hold/whatever the single button without any reaction. No turning on, no hard reset, no nothing. Disclaimer, however ... I do not know if I held down the power button for a full 20 seconds. On the other hand, that would not have helped me at all at this point in time, being away from home with a kindle reset to factory defaults. I was keeping that as a last resort in case charging would not work, but it worked.

Best regards,
Andy

bjones6416 · 12-05-2011, 12:02 PM

Quote:

Originally Posted by Andy_T

No, no hard reset was required or possible. As I mentioned, when I connected it to the power, the screen immediately went on and the load indicator displayed "charging". I immediately disconnected the charger and it worked fine, showing a 66% charge.

Before that, I could hit/hold/whatever the single button without any reaction. No turning on, no hard reset, no nothing. Disclaimer, however ... I do not know if I held down the power button for a full 20 seconds. On the other umuhand, that would not have helped me at all at this point in time, being away from home with a kindle reset to factory defaults. I was keeping that as a last resort in case charging would not work, but it worked.

Best regards,
Andy

The 20 sec thing doesn't reset to factory default, at least in my experience. It's recommended in the Kindle guide in the Docs section as a way to wake up an unresponsive unit. But I guess it might in some cases so please don't try it based on what I say.

kennyc · 12-05-2011, 12:28 PM

Quote:

Originally Posted by bjones6416

The 20 sec thing doesn't reset to factory default, at least in my experience. It's recommended in the Kindle guide in the Docs section as a way to wake up an unresponsive unit. But I guess it might in some cases so please don't try it based on what I say.

Yes, there is an option under "Device" that would reset it to factory default. ... but of course you have to boot up to get there.

hillncharge · 12-05-2011, 12:49 PM

I had the same problem with my tablet being dead. It worked for two days and then wouldn't charge. I called Amazon support and they sent me another charger. The fire still would not charge. Finally, they agreed to send to me another one. So far, so good.

Blossom · 12-05-2011, 01:27 PM

Quote:

Originally Posted by hillncharge

I had the same problem with my tablet being dead. It worked for two days and then wouldn't charge. I called Amazon support and they sent me another charger. The fire still would not charge. Finally, they agreed to send to me another one. So far, so good.

I'm curious those who are having this issue was it before and after the 6.2 update I was reading on another forum. A person had a similar issue and their charger light no longer worked after the 6.2 update.

hillncharge · 12-05-2011, 01:29 PM

Quote:

Originally Posted by Blossom

I'm curious those who are having this issue was it before and after the 6.2 update I was reading on another forum. A person had a similar issue and their charger light no longer worked after the 6.2 update.

It was before the 6.2 update.

Blossom · 12-05-2011, 01:34 PM

Quote:

Originally Posted by hillncharge

It was before the 6.2 update.

Okay thanks...

There's goes out that theory.

Hope · 12-05-2011, 04:42 PM

Quote:

Originally Posted by Blossom

I'm curious those who are having this issue was it before and after the 6.2 update I was reading on another forum. A person had a similar issue and their charger light no longer worked after the 6.2 update.

Mine was AFTER the 6.2 update.
Hey, I'm in Murphy, NC, we're practically neighbors.

kennyc · 12-05-2011, 07:15 PM

Just noticed something that fits here. A few times when I plugged my Fire in to the charger recently the light (green or red) neither came on.... I unplug it and plug it back in and then it comes on.....

12-05-2011, 09:42 AM	#52
Andy_T Evangelist Posts: 431 Karma: 5121676 Join Date: Oct 2011 Location: Hannover, Germany Device: iPod touch, iPhone, iPad, Kindle KB, NT, Fire, PW II	No, no hard reset was required or possible. As I mentioned, when I connected it to the power, the screen immediately went on and the load indicator displayed "charging". I immediately disconnected the charger and it worked fine, showing a 66% charge. Before that, I could hit/hold/whatever the single button without any reaction. No turning on, no hard reset, no nothing. Disclaimer, however ... I do not know if I held down the power button for a full 20 seconds. On the other hand, that would not have helped me at all at this point in time, being away from home with a kindle reset to factory defaults. I was keeping that as a last resort in case charging would not work, but it worked. Best regards, Andy Last edited by Andy_T; 12-05-2011 at 09:45 AM.

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12-05-2011, 06:14 AM	#49
Andy_T Evangelist Posts: 431 Karma: 5121676 Join Date: Oct 2011 Location: Hannover, Germany Device: iPod touch, iPhone, iPad, Kindle KB, NT, Fire, PW II	I also had a strange occurrence on the weekend ... gave my Fire to my kids for playing while I was driving and when we were having tea at a friends place, and after about 90 minutes it simply did not re-start after being turned off. When I got home I put it to the charger, and it immediately went on, displaying a 66% charged battery. So I'm happy that it is working, but not so happy as I can not really explain that behaviour. Will carry a micro USB cable with me in the future... Best regards, Andy

12-05-2011, 06:22 AM	#50
bjones6416 ↓↓ Skirt!! Earrings!! Posts: 3,394 Karma: 17432172 Join Date: Jun 2009 Location: Georgia, USA Device: Acer netbook, JetBook Lite, Sony PRS-300, Kindle 2, Kindle Fire	My sister has called me a couple of times telling me her fire wouldn't come on. I just chalked it up to one of those Android things that happens when the system gets mad at you for having too many things running and shuts down. . Both times I've told her to hold the button down for 20 seconds and it should restart and I think it worked both times. Now I wonder if she's got a defective unit, though.

12-05-2011, 12:49 PM	#55
hillncharge Member Posts: 11 Karma: 260 Join Date: Feb 2009 Location: Nebraska Device: Kindle 2, Kindle Fire, Color Nook, Nook Tablet	I had the same problem with my tablet being dead. It worked for two days and then wouldn't charge. I called Amazon support and they sent me another charger. The fire still would not charge. Finally, they agreed to send to me another one. So far, so good.

12-05-2011, 07:15 PM	#60
kennyc The Dank Side of the Moon Posts: 35,930 Karma: 119747553 Join Date: Sep 2009 Location: Denver, CO Device: Kindle2 & PW, Onyx Boox Go6	Just noticed something that fits here. A few times when I plugged my Fire in to the charger recently the light (green or red) neither came on.... I unplug it and plug it back in and then it comes on.....