FAQ?

ktb1381 · 12-02-2006, 10:52 AM

Would it be a good idea for us to have a FAQ for new users so that people don't have to sift through all the old posts to find the info they need?

Hadrien · 12-02-2006, 11:43 AM

Well I guess that's the reason why there's a wiki on this website.

NatCh · 12-02-2006, 12:18 PM

I know Alex is working on better ways to integrate the Wiki into the forum, but he seems to have a lot on his plate at the moment. For now, it can be accessed via the link at the upper right of each page.

Enjoy!

Slava · 12-02-2006, 12:29 PM

Quote:

Originally Posted by ktb1381

Would it be a good idea for us to have a FAQ for new users so that people don't have to sift through all the old posts to find the info they need?

oh, come on, new users never read FAQ, they always ask same old questions first

Bob Russell · 12-02-2006, 01:05 PM

That might be helpful. But I think we are hoping to get the best information into the MobileRead wiki.

Here is the Sony Reader section... feel free to begin adding info that you think would be helpful!! Probably an FAQ in the wiki as you suggested would be good. (We also have two early FAQs in the wiki, one of which is from the Sony Reader team in advance of the rollout.)

Bob Russell · 12-02-2006, 01:06 PM

Wow... quite a flurry. Once again we can say great minds think alike!

Nathan is right -- better integration is a goal, which will help nourish the wiki.

William Moates · 12-02-2006, 04:22 PM

Then, once we have a good FAQ, we could post it as a Sticky in "Sony Portable Reader" forum. Or, have a Sticky that links to the FAQ in the wiki. Whichever way that's most appropriate to the site--I don't know what the conventions are. Bob?

Bob Russell · 12-02-2006, 04:32 PM

I'm not sure that we have conventions, but yes, that's a possibility to have a Sticky in the forum thread.

As there is some site design going on, which will later take a look at integration with the wiki, it's hard to say this early what will be the best way to handle it. But you are exactly right at the target -- we want to collect and make it easy to find the most helpful info, especially for new visitors.

As we move forward with changes (eventually), we'll definitely be appreciative of your input as you see how things shape up!

chaot · 08-28-2012, 08:45 AM

Quote:

Originally Posted by Slava

oh, come on, new users never read FAQ, they always ask same old questions first

Germans got an expression says analogously: Never say never!

OT - I know!

12-02-2006, 10:52 AM	#1
ktb1381 Enthusiast Posts: 36 Karma: 278 Join Date: Nov 2006 Device: Amazon Kindle	FAQ? Would it be a good idea for us to have a FAQ for new users so that people don't have to sift through all the old posts to find the info they need?

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12-02-2006, 11:43 AM	#2
Hadrien Feedbooks.com Co-Founder Posts: 2,263 Karma: 145123 Join Date: Nov 2006 Location: Paris, France Device: Sony PRS-t-1/350/300/500/505/600/700, Nexus S, iPad	Well I guess that's the reason why there's a wiki on this website.

12-02-2006, 12:18 PM	#3
NatCh Gizmologist Posts: 11,615 Karma: 929550 Join Date: Jan 2006 Location: Republic of Texas Embassy at Jackson, TN Device: Pocketbook Touch HD3	I know Alex is working on better ways to integrate the Wiki into the forum, but he seems to have a lot on his plate at the moment. For now, it can be accessed via the link at the upper right of each page. Enjoy!

12-02-2006, 01:05 PM	#5
Bob Russell Recovering Gadget Addict Posts: 5,381 Karma: 676161 Join Date: May 2004 Location: Pittsburgh, PA Device: iPad	That might be helpful. But I think we are hoping to get the best information into the MobileRead wiki. Here is the Sony Reader section... feel free to begin adding info that you think would be helpful!! Probably an FAQ in the wiki as you suggested would be good. (We also have two early FAQs in the wiki, one of which is from the Sony Reader team in advance of the rollout.)

12-02-2006, 01:06 PM	#6
Bob Russell Recovering Gadget Addict Posts: 5,381 Karma: 676161 Join Date: May 2004 Location: Pittsburgh, PA Device: iPad	Wow... quite a flurry. Once again we can say great minds think alike! Nathan is right -- better integration is a goal, which will help nourish the wiki.

12-02-2006, 04:22 PM	#7
William Moates Zealot Posts: 107 Karma: 35 Join Date: Oct 2006 Location: Greensboro, NC Device: Sony Librie / Sony Clie / Sony Reader	Then, once we have a good FAQ, we could post it as a Sticky in "Sony Portable Reader" forum. Or, have a Sticky that links to the FAQ in the wiki. Whichever way that's most appropriate to the site--I don't know what the conventions are. Bob?

12-02-2006, 04:32 PM	#8
Bob Russell Recovering Gadget Addict Posts: 5,381 Karma: 676161 Join Date: May 2004 Location: Pittsburgh, PA Device: iPad	I'm not sure that we have conventions, but yes, that's a possibility to have a Sticky in the forum thread. As there is some site design going on, which will later take a look at integration with the wiki, it's hard to say this early what will be the best way to handle it. But you are exactly right at the target -- we want to collect and make it easy to find the most helpful info, especially for new visitors. As we move forward with changes (eventually), we'll definitely be appreciative of your input as you see how things shape up!

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