InkPad 4 Fault

bluepeter · Yesterday, 12:38 PM

I've just had to return an InkPad 4 to Amazon. A thin black line appears at the foot of the page in the centre - right across the KOReader status bar (see photo).

This is the second one I've had to send back for this reason. The first one didn't exhibit the fault until I'd had it a few weeks. This one only arrived this afternoon, and the line was present when I first opened a book.

Has anyone else had this problem, or am I just unlucky?

gillesit · Yesterday, 03:53 PM

Hi, I have that line at the bottom of my InkPad 4 as well; if I recall correctly, it appeared after the last firmware update. Whether I use Koreader or the PocketBook reader, the line doesn't cover the page numbering—which is the only indicator I use. Unfortunately, I can't tell you anything else about it.

bluepeter · Today, 04:08 AM

Ah, I see. That makes sense. It also suggests that PocketBook was a bit sloppy in testing the firmware before releasing it.

I probably wouldn't be too bothered if I used the PocketBook reader, since the line is well below anything that it displays. Unfortunately, KOReader is my default reader on mt PocketBooks, and it's quite a big deal for me.

Thank you very much for your helpful comment.

Yesterday, 12:38 PM	#1
bluepeter Addict Posts: 349 Karma: 2283182 Join Date: May 2024 Location: Salisbury, UK Device: Assorted Kobo, Boox, PocketBook & Kindle readers	InkPad 4 Fault I've just had to return an InkPad 4 to Amazon. A thin black line appears at the foot of the page in the centre - right across the KOReader status bar (see photo). This is the second one I've had to send back for this reason. The first one didn't exhibit the fault until I'd had it a few weeks. This one only arrived this afternoon, and the line was present when I first opened a book. Has anyone else had this problem, or am I just unlucky? Attached Thumbnails

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Yesterday, 03:53 PM	#2
gillesit Enthusiast Posts: 41 Karma: 8788 Join Date: Nov 2014 Location: Italy Device: Kobo AuraOne, Pocketbook Inkpad4	Hi, I have that line at the bottom of my InkPad 4 as well; if I recall correctly, it appeared after the last firmware update. Whether I use Koreader or the PocketBook reader, the line doesn't cover the page numbering—which is the only indicator I use. Unfortunately, I can't tell you anything else about it.

Today, 04:08 AM	#3
bluepeter Addict Posts: 349 Karma: 2283182 Join Date: May 2024 Location: Salisbury, UK Device: Assorted Kobo, Boox, PocketBook & Kindle readers	Ah, I see. That makes sense. It also suggests that PocketBook was a bit sloppy in testing the firmware before releasing it. I probably wouldn't be too bothered if I used the PocketBook reader, since the line is well below anything that it displays. Unfortunately, KOReader is my default reader on mt PocketBooks, and it's quite a big deal for me. Thank you very much for your helpful comment.

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