First Vox software update is now available - Page 2

TonyToews · 11-24-2011, 05:06 PM

Quote:

Originally Posted by KoboJW

First things first: this is a stability release focused on the wake-from-sleep issue. No new features, yet.

And you're testing the update process.

(I'm a computer programmer.)

cypherslock · 11-24-2011, 05:13 PM

Meh. It didn't fix the "wake while sleeping problem" I thought this update was supposed to?

mr_nobody · 11-24-2011, 06:06 PM

Quote:

Originally Posted by Reader Paradice

----------------------------------------

Please explain 'initial'?!?

After your first application of this update...how did you enable another one other than a Factory Reset? I want to keep all my data as it is...

I mean the update that happened out of the box. I'm sure the issue with the progress bar is simply a UI glitch and not meaningful in any way.

pokee · 11-24-2011, 06:09 PM

Quote:

Originally Posted by TonyToews

And you're testing the update process.

(I'm a computer programmer.)

Tee hee!

Tordre · 11-24-2011, 06:19 PM

Update worked well here. Much smoother than other android devices I have used. I don't know if it fixed wake from sleep for me, but it did make the option to use a book cover as a lock screen work(which it didn't before).

Cannot wait for more updates to take better advantage of the hardware in this. It did tell me that my uid was different and I should do a factory reset (but not forcing me to... nice touch

), after playing around with it, I decided to take its advice (not because of any errors, just felt like I wanted to be back to factory settings again).

BradenW · 11-24-2011, 06:29 PM

So what is the build number of this update? How do I know if I have it?

Frankly, when I click on "System Update" in settings, my status bar disappears and the thing just sits there, with no indication whatsoever that anything is happening. The thing is entirely unresponsive except for the back arrow button at the bottom, which just brings back my status bar and the thing becomes responsive again. Otherwise, nothing ...

Cdesja5 · 11-24-2011, 07:02 PM

Quote:

Originally Posted by Reader Paradice

Settings--Kobo Reader---Check Updates.

Actually, tap on the menu button (4 horizontal lines) and it's "Settings", "About Kobo Reader" (last one on the menu), "System Update".
You then get a pop-up window asking if you want to update now or later. Update now gives you a "Downloading Update" window that says "please do not turn off your Kobo eReader or press any buttons while we download a new update".
Blue line cycles through white bar at bottom of window and the Kobo powers off by itself.
Kobo then powers on with message "Software Update --- the software on your Kobo eReader is being updated. Once the update has completed, it will restart".
Vox restarts by itself, update is done!

LauraPony · 11-24-2011, 07:13 PM

Quote:

Originally Posted by BradenW

Frankly, when I click on "System Update" in settings, my status bar disappears and the thing just sits there, with no indication whatsoever that anything is happening. The thing is entirely unresponsive except for the back arrow button at the bottom, which just brings back my status bar and the thing becomes responsive again. Otherwise, nothing ...

I had that problem too. What you need to do is restart your Vox, then check for system update using that same "System Update" button in the settings. Once I did this, I actually got a pop up telling me it was searching for updates.

Haesslich · 11-24-2011, 07:15 PM

Look in the About Kobo Reader area - at the very bottom it shows the OS version, which should have 20111117 in it somewhere.

It did notify me when the install was done, but seems a tad less responsive.

EDIT: Post edited for legibility, was posted from the Vox. I also noticed the WiFi indicator wasn't turning on correctly, although Wireless Network settings did show my IP and that I was connected.

BradenW · 11-24-2011, 07:23 PM

Oh for the love of ... OK that worked, thanks.

I guess how getting to the exact same spot in the menu by one path seems to work and another one doesn't is just one of those mysterious byproducts of the "release-it-now-and-fix-it-later" strategies that is all too common in development shops these days ...

hieronymos · 11-24-2011, 07:41 PM

Yup, that one didn't want to come through my firewall :-/
What I mean is for the others: if the above suggestions don't work, try them again on your neighbours' Wifi.

By the way, something actually improved here. Can't wait for more updates! :-) Thanks!

mcrmama · 11-24-2011, 09:14 PM

Okay, I went to settings, about kobo ereader, system update (check for system update) and nothing happened. My build number is not the same as the latest so not sure what I am doing wrong.

hieronymos · 11-24-2011, 09:29 PM

Post #22, #23, otherwise skip to #26 and repeat.

mcrmama · 11-24-2011, 09:43 PM

Quote:

Originally Posted by hieronymos

Post #22, #23, otherwise skip to #26 and repeat.

Thank you, #23 worked, somehow I missed that post when reading through the thread.

KoboJW · 11-25-2011, 12:17 AM

The progress bar may not go all the way to the end - it's tough to be really accurate with those things. If the Vox restarts and the build number is up to date, you're good to go.

Also, the wake-from-sleep and the wake-while-sleeping issues are different. The former is supposed to be addressed by this update, the latter is a 3rd party app issue that we are working with our partners to resolve.

Finally, the YouTube and video stuff is still in progress. We're working as fast as we can on it, and want to get it right. As for Netflix - I'm told they are working on it. Will provide any information on this as I learn it...

James

11-24-2011, 07:15 PM	#24
Haesslich Fanatic Posts: 567 Karma: 1138182 Join Date: Sep 2009 Device: Kobo Touch,Glo,Mini,Aura/HD/One,H20, Sony PRS-300/600, Kindle 3-PW	Look in the About Kobo Reader area - at the very bottom it shows the OS version, which should have 20111117 in it somewhere. It did notify me when the install was done, but seems a tad less responsive. EDIT: Post edited for legibility, was posted from the Vox. I also noticed the WiFi indicator wasn't turning on correctly, although Wireless Network settings did show my IP and that I was connected. Last edited by Haesslich; 11-24-2011 at 08:24 PM.

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11-24-2011, 05:13 PM	#17
cypherslock Groupie Posts: 178 Karma: 12392 Join Date: Nov 2009 Location: Canada Device: Kobo Vox	Meh. It didn't fix the "wake while sleeping problem" I thought this update was supposed to?

11-24-2011, 06:19 PM	#20
Tordre Junior Member Posts: 8 Karma: 10 Join Date: Nov 2011 Device: Kobo Wifi, Kobo Vox	Update worked well here. Much smoother than other android devices I have used. I don't know if it fixed wake from sleep for me, but it did make the option to use a book cover as a lock screen work(which it didn't before). Cannot wait for more updates to take better advantage of the hardware in this. It did tell me that my uid was different and I should do a factory reset (but not forcing me to... nice touch ), after playing around with it, I decided to take its advice (not because of any errors, just felt like I wanted to be back to factory settings again).

11-24-2011, 06:29 PM	#21
BradenW Junior Member Posts: 6 Karma: 10 Join Date: Nov 2011 Device: Kobo Touch; Kobo Vox	So what is the build number of this update? How do I know if I have it? Frankly, when I click on "System Update" in settings, my status bar disappears and the thing just sits there, with no indication whatsoever that anything is happening. The thing is entirely unresponsive except for the back arrow button at the bottom, which just brings back my status bar and the thing becomes responsive again. Otherwise, nothing ...

11-24-2011, 07:23 PM	#25
BradenW Junior Member Posts: 6 Karma: 10 Join Date: Nov 2011 Device: Kobo Touch; Kobo Vox	Oh for the love of ... OK that worked, thanks. I guess how getting to the exact same spot in the menu by one path seems to work and another one doesn't is just one of those mysterious byproducts of the "release-it-now-and-fix-it-later" strategies that is all too common in development shops these days ...

11-24-2011, 07:41 PM	#26
hieronymos Groupie Posts: 186 Karma: 45172 Join Date: Nov 2011 Device: Kobo Vox	Yup, that one didn't want to come through my firewall :-/ What I mean is for the others: if the above suggestions don't work, try them again on your neighbours' Wifi. By the way, something actually improved here. Can't wait for more updates! :-) Thanks! Last edited by hieronymos; 11-24-2011 at 08:04 PM.

11-24-2011, 09:14 PM	#27
mcrmama Addict Posts: 239 Karma: 16806 Join Date: Jul 2010 Device: Kobo Aura One	Okay, I went to settings, about kobo ereader, system update (check for system update) and nothing happened. My build number is not the same as the latest so not sure what I am doing wrong.

11-24-2011, 09:29 PM	#28
hieronymos Groupie Posts: 186 Karma: 45172 Join Date: Nov 2011 Device: Kobo Vox	Post #22, #23, otherwise skip to #26 and repeat.

11-25-2011, 12:17 AM	#30
KoboJW UX Lead, Kobo Vox Posts: 113 Karma: 199002 Join Date: Oct 2011 Device: Boxes of Voxes	The progress bar may not go all the way to the end - it's tough to be really accurate with those things. If the Vox restarts and the build number is up to date, you're good to go. Also, the wake-from-sleep and the wake-while-sleeping issues are different. The former is supposed to be addressed by this update, the latter is a 3rd party app issue that we are working with our partners to resolve. Finally, the YouTube and video stuff is still in progress. We're working as fast as we can on it, and want to get it right. As for Netflix - I'm told they are working on it. Will provide any information on this as I learn it... James

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