iPad care issues

cavi · 05-07-2010, 12:22 PM

I figured I would share my sorrow to possibly save some of you some money. Both my wife and I own ipads, she has the 3G, so she has only had it for a bit over a week, and the cases are on backorder. Either way she is not the most careful person, so today the worst happened, she tripped and the iPad hit the floor, glass is shattered, it still works fine, but the glass is toast. So I placed the dreadful call to apple support, and of course this is a non warranty issue and not covered under apple care as no glass ever is even with the iPhone.
The shock came when they told me they did not offer a glass replacement, they only offer a full replacement as a cost of $269
Anyway the moral of the story, if you bought an iPad treat it like it is as fragile as crystal to avoid his absurd charge of 269

scottjl · 05-07-2010, 12:29 PM

You might try looking at the iPhone repair shops. It might be a bit early for spare parts, but they tend to stock things like replacement glass for iPhones, I'm sure iPads will be next. Also would depend on how handy you are if you want to install it yourself. Taking a look at iFixIt the iPad doesn't look too difficult to crack open.

condolences for your wife's loss..

Tamara · 05-07-2010, 12:51 PM

$269 is cheap for a replacement 3G iPad. You could call your credit card company and see if they cover user clumsiness.

lilman · 05-07-2010, 01:16 PM

Quote:

Originally Posted by cavi

Anyway the moral of the story, if you bought an iPad treat it like it is as fragile as crystal to avoid his absurd charge of 269

You may want to look into a squaretrade warranty if you're worried about breaking another iPad. It covers accidental damage and a 3 yr plan is $136.

link: http://www.squaretrade.com/pages/ipa...0:homepageipad

-Update-
Use coupon code PADLOVE30 to get the price down to $119.

carlobee · 05-07-2010, 01:49 PM

Oh! I'm sorry to hear about that.

NNolan · 05-07-2010, 08:03 PM

My middle name is "Butterfingers", so I'm wincing in sympathy.

nikkie · 05-07-2010, 08:11 PM

Somewhat related side-note, I just got my case from m-edge today. I love love love it.

scottjl · 05-07-2010, 08:14 PM

a good friend of mine got the same case as you nikkie, he loves it as well.

i've been tempted to order one of these..

Chiron · 05-07-2010, 09:45 PM

Quote:

Originally Posted by scottjl

a good friend of mine got the same case as you nikkie, he loves it as well.

i've been tempted to order one of these..

Those looks really nice, but before i get one (and the Ipad

) i want to know if Oberondesign.com will release a cover for the Ipad

cavi · 05-08-2010, 12:56 AM

slight update, I called back apple to order the replacement, but it turns out the 269 was a misquote, the 3g replacement is 319, and 352 after tax and shipping. The aftermarket repair facilities are hovering around 200, but I am guessing that is the end of the warenty. Even thought this is the way I will go. As for doing it myself, the glass and digitizer cost 129, so you could save 70 by doing it yourself, but from the videos I saw it looks like the lcd is reallgy glued well to the digitizer, so it is risky, as the lcd is another 99 if you good it up.
as for that protection plan I will look into it.

cavi · 05-08-2010, 01:24 AM

the squaretrade is a great deal, 95 for a two year warrenty, I figure by then I will have a version 2 or 3

Ohmitel@gmail.co · 05-08-2010, 03:32 AM

Hi Guest,

I don't think Apple has the Kindle as its main competitor in app related areas. There are many other systems hungry for apps and software of all kinds (windows 7 tablets, android and other mobile OS, the Kindle and other readers, etc).

HarryT · 05-08-2010, 04:08 AM

Have you checked to see whether accidental breaking is covered by your home contents insurance? In the UK, at least, it very often is.

lilman · 05-08-2010, 08:08 AM

Quote:

Originally Posted by nikkie

Somewhat related side-note, I just got my case from m-edge today. I love love love it.

I have the platform jacket on my Kindle DX. Those medge cases offer amazing protection.

DixieGal · 05-08-2010, 09:02 AM

I ordered a silicone skin from eBay. Got the bright apple green to help me not sit on it on my black sofa. I got it for $.99 plus a couple dollars shipping from a seller in Flushing NY. I don't have to grip it so hard, if I lay it down on a table or something it sticks instead of wanting to slide off, and it solved my main problem which was the slipperiness. I recommend getting one of these to everyone ASAP.

05-07-2010, 12:22 PM	#1
cavi Connoisseur Posts: 84 Karma: 580 Join Date: Jan 2010 Device: prs600	iPad care issues I figured I would share my sorrow to possibly save some of you some money. Both my wife and I own ipads, she has the 3G, so she has only had it for a bit over a week, and the cases are on backorder. Either way she is not the most careful person, so today the worst happened, she tripped and the iPad hit the floor, glass is shattered, it still works fine, but the glass is toast. So I placed the dreadful call to apple support, and of course this is a non warranty issue and not covered under apple care as no glass ever is even with the iPhone. The shock came when they told me they did not offer a glass replacement, they only offer a full replacement as a cost of $269 Anyway the moral of the story, if you bought an iPad treat it like it is as fragile as crystal to avoid his absurd charge of 269

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Kobo Customer Care - they really do care!	HarleyB	Kobo Reader	2	08-03-2010 05:49 AM
Charging Issues and Screen Issues	srj321	Sony Reader	2	07-11-2010 11:52 PM
Princeton University Network Has Issues With iPad	Lotus Esprit	Apple Devices	8	04-14-2010 08:23 PM
Ipad Glare issues	sciredz	Apple Devices	8	04-08-2010 05:30 PM
Glare issues on both the iPad and the Adam tablet	thinkpad	Alternative Devices	3	03-21-2010 02:31 PM

05-07-2010, 12:29 PM	#2
scottjl Reader of Books Posts: 1,632 Karma: 2697 Join Date: Oct 2009 Device: none	You might try looking at the iPhone repair shops. It might be a bit early for spare parts, but they tend to stock things like replacement glass for iPhones, I'm sure iPads will be next. Also would depend on how handy you are if you want to install it yourself. Taking a look at iFixIt the iPad doesn't look too difficult to crack open. condolences for your wife's loss..

05-07-2010, 12:51 PM	#3
Tamara Evangelist Posts: 446 Karma: 1812 Join Date: Dec 2007 Device: iPhone	$269 is cheap for a replacement 3G iPad. You could call your credit card company and see if they cover user clumsiness.

05-07-2010, 01:49 PM	#5
carlobee Fanatic Posts: 535 Karma: 972 Join Date: Jul 2009 Device: The new iPad	Oh! I'm sorry to hear about that.

05-07-2010, 08:03 PM	#6
NNolan Compulsive Gadget Geek Posts: 407 Karma: 4219324 Join Date: Mar 2010 Location: South Central Virginia Device: One of each, and two in some cases	My middle name is "Butterfingers", so I'm wincing in sympathy.

05-07-2010, 08:11 PM	#7
nikkie Guru Posts: 614 Karma: 73700 Join Date: Oct 2009 Location: WA, USA Device: Android, Kindle Paperwhite, lots of ancient readers	Somewhat related side-note, I just got my case from m-edge today. I love love love it.

05-07-2010, 08:14 PM	#8
scottjl Reader of Books Posts: 1,632 Karma: 2697 Join Date: Oct 2009 Device: none	a good friend of mine got the same case as you nikkie, he loves it as well. i've been tempted to order one of these..

05-08-2010, 12:56 AM	#10
cavi Connoisseur Posts: 84 Karma: 580 Join Date: Jan 2010 Device: prs600	slight update, I called back apple to order the replacement, but it turns out the 269 was a misquote, the 3g replacement is 319, and 352 after tax and shipping. The aftermarket repair facilities are hovering around 200, but I am guessing that is the end of the warenty. Even thought this is the way I will go. As for doing it myself, the glass and digitizer cost 129, so you could save 70 by doing it yourself, but from the videos I saw it looks like the lcd is reallgy glued well to the digitizer, so it is risky, as the lcd is another 99 if you good it up. as for that protection plan I will look into it.

05-08-2010, 01:24 AM	#11
cavi Connoisseur Posts: 84 Karma: 580 Join Date: Jan 2010 Device: prs600	the squaretrade is a great deal, 95 for a two year warrenty, I figure by then I will have a version 2 or 3

05-08-2010, 03:32 AM	#12
Ohmitel@gmail.co Junior Member Posts: 1 Karma: 10 Join Date: May 2010 Device: none	Hi Guest, I don't think Apple has the Kindle as its main competitor in app related areas. There are many other systems hungry for apps and software of all kinds (windows 7 tablets, android and other mobile OS, the Kindle and other readers, etc).

05-08-2010, 04:08 AM	#13
HarryT eBook Enthusiast Posts: 85,560 Karma: 93980341 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Have you checked to see whether accidental breaking is covered by your home contents insurance? In the UK, at least, it very often is.

05-08-2010, 09:02 AM	#15
DixieGal Hi There! Posts: 7,473 Karma: 2930523 Join Date: Feb 2008 Location: Ft Lauderdale Device: iPad	I ordered a silicone skin from eBay. Got the bright apple green to help me not sit on it on my black sofa. I got it for $.99 plus a couple dollars shipping from a seller in Flushing NY. I don't have to grip it so hard, if I lay it down on a table or something it sticks instead of wanting to slide off, and it solved my main problem which was the slipperiness. I recommend getting one of these to everyone ASAP.