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Old 11-05-2026, 01:46 PM   #1
RobertJSawyer
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Kobo Price Match guarantee broken
Kobo’s price match guarantee keeps throwing up this pop-up after I try to submit a form using https://pricematchrakutenkobo.zendes...s/requests/new, but the promised confirm-your-email mail never arrives (yes, I’ve checked spam). This is new — I’ve never been asked to confirm before — and I was already logged into my account, and Kobo purchase receipts to the same address (sawyer@sfwriter.com) come through just fine.

Anybody else having this problem?
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Old 11-05-2026, 03:28 PM   #2
maddz
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I've been getting it for a couple of months now, but my email turns up with no problem. Are you using the same email address on the form as your account is set to?
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Old 11-05-2026, 04:27 PM   #3
PeterT
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Update from Kobo; no verification required now
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Old 11-05-2026, 09:36 PM   #4
RobertJSawyer
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Quote:
Originally Posted by PeterT View Post
Update from Kobo; no verification required now
Yes, indeed. It's fixed now!
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