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Old 03-01-2025, 03:45 AM   #1
byrhias
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Series not showing up and KoboUtilities greyed out

Hi! I just received my Kobo ereader a few days ago and I'm completely new to all this so apologies if I sound completely clueless. I've been researching for a solution for the past two nights but I can't seem to figure out where I went wrong.

I downloaded KoboUtilities because it's supposed to help me update the metadata but every time I click the KoboUtilities button in the toolbar, it's completely greyed out and I can't update the metadata on the device or do anything. Screenshot attached.

Is there any way to get KoboUtilities to work OR an alternative way to get my book series to show up in my Kobo?

Background Info:
I'm using an older Mac that runs on BigSur which means I can only use calibre v6.29.

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Old 03-01-2025, 03:58 AM   #2
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What you see in your screenshot is normal when no ereader is connected to your PC and Calibre. Connect an ereader, the menu options will become enabled.

From that menu, click on "Driver" and then "Customize current Driver".
In one of those tabs you can then enable Update metadata on device. Then whenever you connect your ereader it will automatically update.

Also you should be aware that in an upcoming release, the KoboUtilities plugin will be deprecated and that functionality will be part of Calibre core.
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Old 03-01-2025, 04:19 AM   #3
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Also you should be aware that in an upcoming release, the KoboUtilities plugin will be deprecated and that functionality will be part of Calibre core.
AFAIK Kobo Utilities won't be deprecated, KoboTouch Extended and the kepub metadata plugins will be.
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Old 03-01-2025, 04:53 AM   #4
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AFAIK Kobo Utilities won't be deprecated, KoboTouch Extended and the kepub metadata plugins will be.
Oh ok, my mistake. Thanks
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Old 03-01-2025, 06:00 AM   #5
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Originally Posted by Karellen View Post
What you see in your screenshot is normal when no ereader is connected to your PC and Calibre. Connect an ereader, the menu options will become enabled.

From that menu, click on "Driver" and then "Customize current Driver".
In one of those tabs you can then enable Update metadata on device. Then whenever you connect your ereader it will automatically update.

Also you should be aware that in an upcoming release, the KoboUtilities plugin will be deprecated and that functionality will be part of Calibre core.
It's still greyed out even when I connect the device. Even worse, when I click on the KoboUtilities button itself, it says "No Device Connected".

I even installed NickelSeries in hopes that it would help but nothing has worked.
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Old 03-01-2025, 06:13 AM   #6
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It's still greyed out even when I connect the device. Even worse, when I click on the KoboUtilities button itself, it says "No Device Connected".

I even installed NickelSeries in hopes that it would help but nothing has worked.
Does calibre itself see your device? If it's one of the newer Kobos, then calibre 6.29 doesn't support it and you need a newer version.
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Old 03-01-2025, 06:30 AM   #7
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Does calibre itself see your device? If it's one of the newer Kobos, then calibre 6.29 doesn't support it and you need a newer version.
No, it doesn't automatically connect. I have to use the Connect/Share button and then connect it to the KoboReader drive for it to register.

Unfortunately, I don't have a choice. I can't update my Mac past BigSur which means I'm stuck. So there's no other solution around it?
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Old 03-01-2025, 06:39 AM   #8
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No, it doesn't automatically connect. I have to use the Connect/Share button and then connect it to the KoboReader drive for it to register.

Unfortunately, I don't have a choice. I can't update my Mac past BigSur which means I'm stuck. So there's no other solution around it?
For the Kobo plugins to work, probably not. Kobo driver, including series support, presumably wouldn't work either, because calibre sees your device as a connected folder, not as a Kobo reader.
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Old 03-01-2025, 06:44 AM   #9
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For the Kobo plugins to work, probably not. Kobo driver, including series support, presumably wouldn't work either, because calibre sees your device as a connected folder, not as a Kobo reader.
Ooh that makes sense. I guess I'll have to live with whatever my version of Calibre is able to do for the time being. Thank you so much for your help! Really appreciate it!
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Old 03-01-2025, 06:47 AM   #10
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Ooh that makes sense. I guess I'll have to live with whatever my version of Calibre is able to do for the time being. Thank you so much for your help! Really appreciate it!
I'm sorry I couldn't really help. Unfortunately support for new devices is always added to the current version, not to all the older ones.
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Old 03-01-2025, 06:50 AM   #11
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I'm sorry I couldn't really help. Unfortunately support for new devices is always added to the current version, not to all the older ones.
No, you absolutely did help! At least I can move on and enjoy my ereader as it is instead of spending the next few days cracking my head over something that can't be fixed unless I upgrade my whole computer.
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Old 03-01-2025, 07:23 AM   #12
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No, you absolutely did help! At least I can move on and enjoy my ereader as it is instead of spending the next few days cracking my head over something that can't be fixed unless I upgrade my whole computer.
You could install Sonoma on your MAC and run a later calibre that way.

You can install it as your primary OS or you can install it to a USB stick and boot every time you want to run calibre.

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Old 03-01-2025, 08:13 AM   #13
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You could install Sonoma on your MAC and run a later calibre that way.

You can install it as your primary OS or you can install it to a USB stick and boot every time you want to run calibre.

OMG thank you for this! I had no idea this was even possible, definitely going to give it a try tonight.
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