Libby problems

Buck Wayne · 05-23-2022, 08:15 PM

My library like many are going to force me to go to Libby. I have it on my Samsung Tablet A. After finishing a chapter I may have to scroll thru many blank pages (can be up to 15 or so) to get to the next one. I put Overdrive back on it and no problems. Does any one know how to correct the problem with Libby?

booklover6 · 02-26-2023, 05:33 PM

I tried Libby today. The title I was listening to was downloaded to my phone. But then it stopped playing, whining that it lost internet connection. I was SO mad. I'll go back to downloading library audio and listening through Smart AudioBook player.

JSWolf · 02-26-2023, 08:13 PM

Quote:

Originally Posted by booklover6

I tried Libby today. The title I was listening to was downloaded to my phone. But then it stopped playing, whining that it lost internet connection. I was SO mad. I'll go back to downloading library audio and listening through Smart AudioBook player.

You can download audiobooks with Libby. I do it when I listen to audiobooks I get from Overdrive.

issybird · 02-26-2023, 08:46 PM

Quote:

Originally Posted by JSWolf

You can download audiobooks with Libby. I do it when I listen to audiobooks I get from Overdrive.

Booklover6 said she downloaded the book; the problem was with Libby.

booklover6 · 02-27-2023, 05:25 AM

Yes the icon showed it as being downloaded. But after my lunch break when I went to restart, it insisted on connecting, which I couldn't do. (Was listening at work). Audible tries the same shenanigans, although eventually it will give up and open the book. It's irritating. Smart Audio doesn't do any of that, but I rarely if ever have the table of contents in that app, so I never know when the chapter is going to end.

If anyone knows of a good program with TOC, share!

JSWolf · 02-27-2023, 05:44 AM

Quote:

Originally Posted by booklover6

I tried Libby today. The title I was listening to was downloaded to my phone. But then it stopped playing, whining that it lost internet connection. I was SO mad. I'll go back to downloading library audio and listening through Smart AudioBook player.

When an audiobook is downloaded with Libby, it doesn't need internet access. Try again to download an audiobook with Libby and then turn off all Internet access on your phone (including cell data) and see what happens.

Maybe the download didn't finish? I cannot say. But I know on myu iPhone, I've never had libby have a problem playing an audiobook that I've downloaded.

issybird · 02-27-2023, 08:29 AM

Quote:

Originally Posted by JSWolf

Maybe the download didn't finish? I cannot say. But I know on myu iPhone, I've never had libby have a problem playing an audiobook that I've downloaded.

And because it's never happened to you, it can't have happened to anyone? booklover6 has said and repeated that she downloaded the book. I personally am sticking with the OverDrive app until the last possible moment so I can't speak to Libby issues; however, I've had the same experience with the Hoopla app and audiobooks. Not always, and not even often, but when it does happen it's infuriating -- especially as it only happens when you aren't connected to the internet and can't address the problem.

JSWolf · 02-27-2023, 10:49 AM

Quote:

Originally Posted by issybird

And because it's never happened to you, it can't have happened to anyone? booklover6 has said and repeated that she downloaded the book. I personally am sticking with the OverDrive app until the last possible moment so I can't speak to Libby issues; however, I've had the same experience with the Hoopla app and audiobooks. Not always, and not even often, but when it does happen it's infuriating -- especially as it only happens when you aren't connected to the internet and can't address the problem.

Most of the time I am connected to the net even though I've downloaded the audiobook. When the audiobook I have on hold comes due (next on the list and due soon), I'll download it and give it try with no WiFi or Data.

Paperbackstash · 03-12-2023, 12:00 AM

It's probably some weird DRM or related type check these companies do. This also happens randomly with my downloaded Spotify playlists on a spare phone if I leave internet off too long on that device. It will randomly delete or not play downloads unless I connect to an internet connection to check my account out (am a premium member). The Libby app may be doing the same or similar, which I can see be an annoying issue. If it's sending out a check of some kind behind the scenes to verify loan is still valid or whatever, sometimes this causes downloads to not work until you reconnect to the internet. Weird since the file is technically "downloaded", but I have seen with other programs this happens somewhere in their coding even if you don't turn cell data or internet connection on.

05-23-2022, 08:15 PM	#1
Buck Wayne Junior Member Posts: 2 Karma: 10 Join Date: May 2022 Device: Samsung Tab A	Libby problems My library like many are going to force me to go to Libby. I have it on my Samsung Tablet A. After finishing a chapter I may have to scroll thru many blank pages (can be up to 15 or so) to get to the next one. I put Overdrive back on it and no problems. Does any one know how to correct the problem with Libby?

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02-26-2023, 05:33 PM	#2
booklover6 Grand Sorcerer Posts: 6,545 Karma: 14008730 Join Date: May 2008 Location: PA (USA) Device: Kobo Clara, 2E, Libre 1, PW4, PW5, 2022 Kindle, Kobo Libre Colour	I tried Libby today. The title I was listening to was downloaded to my phone. But then it stopped playing, whining that it lost internet connection. I was SO mad. I'll go back to downloading library audio and listening through Smart AudioBook player.

02-27-2023, 05:25 AM	#5
booklover6 Grand Sorcerer Posts: 6,545 Karma: 14008730 Join Date: May 2008 Location: PA (USA) Device: Kobo Clara, 2E, Libre 1, PW4, PW5, 2022 Kindle, Kobo Libre Colour	Yes the icon showed it as being downloaded. But after my lunch break when I went to restart, it insisted on connecting, which I couldn't do. (Was listening at work). Audible tries the same shenanigans, although eventually it will give up and open the book. It's irritating. Smart Audio doesn't do any of that, but I rarely if ever have the table of contents in that app, so I never know when the chapter is going to end. If anyone knows of a good program with TOC, share!

03-12-2023, 12:00 AM	#9
Paperbackstash Wizard Posts: 1,666 Karma: 20102554 Join Date: Aug 2018 Location: Central Florida Device: Oasis 3, PW 3 & 5, Fire HD 8 & 10	It's probably some weird DRM or related type check these companies do. This also happens randomly with my downloaded Spotify playlists on a spare phone if I leave internet off too long on that device. It will randomly delete or not play downloads unless I connect to an internet connection to check my account out (am a premium member). The Libby app may be doing the same or similar, which I can see be an annoying issue. If it's sending out a check of some kind behind the scenes to verify loan is still valid or whatever, sometimes this causes downloads to not work until you reconnect to the internet. Weird since the file is technically "downloaded", but I have seen with other programs this happens somewhere in their coding even if you don't turn cell data or internet connection on.