Version 3.41.1 Error message

Leonatus · 04-19-2019, 06:27 AM

I use Windows 10, 32 bit. I downloaded version 3.41.1, but at launching Calibre, I receive this message:

Code:

Python function terminated unexpectedly 'utf8' codec can't decode byte 0xfc in position 13: invalid start byte (Error Code: 1)

De- and reinstall at no avail. Install of version 3.40.0 works without issue. Am I the only one with this problem?

kovidgoyal · 04-19-2019, 06:38 AM

can you run

calibre-debug -g

ina command prompt and post the output

Leonatus · 04-19-2019, 06:53 AM

Here we are:

Code:

Microsoft Windows [Version 10.0.17763.437]
(c) 2018 Microsoft Corporation. Alle Rechte vorbehalten.

C:\Users\Jürgen>calibre-debug -g
Python function terminated unexpectedly
  'utf8' codec can't decode byte 0xfc in position 13: invalid start byte (Error Code: 1)
Traceback (most recent call last):
  File "site.py", line 101, in main
  File "site.py", line 77, in run_entry_point
  File "site-packages\calibre\__init__.py", line 30, in <module>
  File "site-packages\calibre\startup.py", line 121, in <module>
  File "site-packages\calibre\utils\localization.py", line 203, in set_translators
  File "site-packages\calibre\utils\localization.py", line 88, in get_lang
  File "site-packages\calibre\utils\config_base.py", line 525, in <module>
  File "site-packages\calibre\utils\config_base.py", line 429, in __getitem__
  File "site-packages\calibre\utils\config_base.py", line 439, in get
  File "site-packages\calibre\utils\config_base.py", line 423, in refresh
  File "site-packages\calibre\utils\config_base.py", line 361, in parse
  File "site-packages\calibre\utils\config_base.py", line 300, in serialize
  File "site-packages\calibre\utils\config_base.py", line 64, in json_dumps
  File "json\__init__.py", line 251, in dumps
  File "json\encoder.py", line 210, in encode
UnicodeDecodeError: 'utf8' codec can't decode byte 0xfc in position 13: invalid start byte

C:\Users\Jürgen>

kovidgoyal · 04-19-2019, 06:59 AM

Hmm that's a weird error. Can you attach the file global.py from your calibre config directory.

Leonatus · 04-19-2019, 07:04 AM

Quote:

Originally Posted by kovidgoyal

Hmm that's a weird error. Can you attach the file global.py from your calibre config directory.

Hm, where do I find it, please?

BetterRed · 04-19-2019, 07:20 AM

Quote:

Originally Posted by Leonatus

Hm, where do I find it, please?

Click image for larger version

Name: Annotation 2019-04-19 211449.jpg
Views: 169
Size: 188.5 KB
ID: 170778

You will need to zip it to post here as an attachment.

BR

Leonatus · 04-19-2019, 07:24 AM

Quote:

Originally Posted by BetterRed

Attachment 170778

You will need to zip it to post here as an attachment.

BR

The problem is that I cannot open Calibre, because of the error message.

sargon705 · 04-19-2019, 07:57 AM

same problem for me...with calibre64bit 3.41.1...reinstalling calibre 3.40bit and no problem

kovidgoyal · 04-19-2019, 08:02 AM

Just search your computer for the file global.py that should find it.

Leonatus · 04-19-2019, 08:03 AM

Quote:

Originally Posted by sargon705

reinstalling calibre 3.40bit and no problem

The problem might arrive when your reader has a fw.-version that is not yet supported by Calibre 3.40.

BetterRed · 04-19-2019, 08:05 AM

It's probably in C:\Users\pjd10\AppData\Roaming\calibre

Otherwise do a search for one of the file names in my screen shot e.g. metadata-sources-cache.json, can't imagine there'd be many of them

BR

Leonatus · 04-19-2019, 08:13 AM

Found it:

kovidgoyal · 04-19-2019, 09:50 AM

released version 3.41.2 with the fix.

sargon705 · 04-19-2019, 10:03 AM

Thank you

Leonatus · 04-19-2019, 10:07 AM

Great! Everything working fine again! Thanks Kovid and BetterRed!

04-19-2019, 06:27 AM	#1
Leonatus Wizard Posts: 1,083 Karma: 11496771 Join Date: Mar 2013 Location: Guben, Brandenburg, Germany Device: Kobo Clara 2E, Tolino Shine 3	Version 3.41.1 Error message I use Windows 10, 32 bit. I downloaded version 3.41.1, but at launching Calibre, I receive this message: Code: Python function terminated unexpectedly 'utf8' codec can't decode byte 0xfc in position 13: invalid start byte (Error Code: 1) De- and reinstall at no avail. Install of version 3.40.0 works without issue. Am I the only one with this problem?

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04-19-2019, 06:38 AM	#2
kovidgoyal creator of calibre Posts: 45,604 Karma: 28548974 Join Date: Oct 2006 Location: Mumbai, India Device: Various	can you run calibre-debug -g ina command prompt and post the output

04-19-2019, 06:59 AM	#4
kovidgoyal creator of calibre Posts: 45,604 Karma: 28548974 Join Date: Oct 2006 Location: Mumbai, India Device: Various	Hmm that's a weird error. Can you attach the file global.py from your calibre config directory.

04-19-2019, 07:57 AM	#8
sargon705 Junior Member Posts: 3 Karma: 10 Join Date: Jun 2012 Device: iRIVER	same problem for me...with calibre64bit 3.41.1...reinstalling calibre 3.40bit and no problem

04-19-2019, 08:02 AM	#9
kovidgoyal creator of calibre Posts: 45,604 Karma: 28548974 Join Date: Oct 2006 Location: Mumbai, India Device: Various	Just search your computer for the file global.py that should find it.

04-19-2019, 08:05 AM	#11
BetterRed null operator (he/him) Posts: 22,010 Karma: 30277294 Join Date: Mar 2012 Location: Sydney Australia Device: none	It's probably in C:\Users\pjd10\AppData\Roaming\calibre Otherwise do a search for one of the file names in my screen shot e.g. metadata-sources-cache.json, can't imagine there'd be many of them BR

04-19-2019, 09:50 AM	#13
kovidgoyal creator of calibre Posts: 45,604 Karma: 28548974 Join Date: Oct 2006 Location: Mumbai, India Device: Various	released version 3.41.2 with the fix.

04-19-2019, 10:03 AM	#14
sargon705 Junior Member Posts: 3 Karma: 10 Join Date: Jun 2012 Device: iRIVER	Thank you

04-19-2019, 10:07 AM	#15
Leonatus Wizard Posts: 1,083 Karma: 11496771 Join Date: Mar 2013 Location: Guben, Brandenburg, Germany Device: Kobo Clara 2E, Tolino Shine 3	Great! Everything working fine again! Thanks Kovid and BetterRed!