Aura One - Terrible Quality Control?

[Richwood]

Voyage and Oasis 2 are ambidexterous as the Voyage has the page turn sensors on both sides and the Oasis 2 can be read with the page turn switches positioned on either side of the screen. The display will automatically flip to keep the correct reading orientation.

[DNSB]

Originally Posted by Pajamaman

The Kindle and the Kobo screen page-turn navigation are not ambidextrous. They are very limiting and very uncustomizable. They could be much better. Alreader or Coolreader are far better. Physical buttons, particularly on both sides works.

Not ambidextrous? I swipe right to left to page ahead and left to right to page back. Either of my thumbs is quite capable of those two motions from either side of the screen. The customization options aren't that great but since I've set swiping only as my page forward/back option, the 4 tap zone settings are of pretty minimal interest.

[JSWolf]

Originally Posted by rcentros

So everyone is different. I will admit, however, that with my "new" T1 with its lighted cover installed, the page turn buttons are harder to get to and I've started swiping more on the T1 than on the others. It has a good, sensitive touch screen.

The 650's buttons are also at the bottom. They are not well placed for constant use.

[Hellmark]

Originally Posted by JSWolf

What is it about page turn buttons you miss?

When I got my 650, I used the page turn buttons less than 10 times in total. I've never missed them and I don't want them. There's no need.

For me, I often will read one handed, and page turn buttons allow me to do that without shifting my grip each time. If I am laying in bed, or having problems with my one arm, it isn't convenient or comfortable to swipe. If I just try the tap on the side to change page, too often in inadvertently change page before I want to, or accidentally double tap.

I do have to admit, the button layout on the PRS-650 was bad. It is why I stuck with my 505 for so long.

[rcentros]

Originally Posted by JSWolf

The 650's buttons are also at the bottom. They are not well placed for constant use.

I don't mind where the button is placed (I'm used to it with my T2). It's having to reach over the light's battery holder to get to it that makes it less convenient with the T1's lighted cover.

[sjfan]

Originally Posted by Hellmark

For me, I often will read one handed, and page turn buttons allow me to do that without shifting my grip each time. If I am laying in bed, or having problems with my one arm, it isn't convenient or comfortable to swipe. If I just try the tap on the side to change page, too often in inadvertently change page before I want to, or accidentally double tap.

I often read one handed. If I'm using my right hand, I just tap the screen with my thumb to go to the next page or do a quick thumb swipe to go back a page (and vice-versa if I switch to my left hand); it's easy to do without shifting your grip.

[petercreasey]

Use a back strap and it is very easy to hold the KA1 with on hand and turn the pages with your thumb.

[JSWolf]

Forget a back strap. Just use a cover. That will make the KA1 easier to hold.

[petercreasey]

Originally Posted by JSWolf

Forget a back strap. Just use a cover. That will make the KA1 easier to hold.

J, strange you posted this.

I have a cover plus the back strap. The back strap allows one-handed holding.

[johnnyb]

Originally Posted by petercreasey

J, strange you posted this.

I have a cover plus the back strap. The back strap allows one-handed holding.

Some people just cannot put their agenda aside...

[petercreasey]

?????

[robilarocn]

Kobo customer service is the worst customer service I have ever encountered... ever.

My daughter's kobo died while under warranty (For no reason we could determine) and it took me almost 7 weeks to get a replacement....

I could write two pages on the trek it took to get them to warranty replace a 3 month old device bought at chapters (a partner of kobo's).

[rcentros]

Originally Posted by robilarocn

I could write two pages on the trek it took to get them to warranty replace a 3 month old device bought at chapters (a partner of kobo's).

If you live in the U.S. this will hopefully change with the Walmart/Kobo partnership.

[JSWolf]

Originally Posted by robilarocn

Kobo customer service is the worst customer service I have ever encountered... ever.

My daughter's kobo died while under warranty (For no reason we could determine) and it took me almost 7 weeks to get a replacement....

I could write two pages on the trek it took to get them to warranty replace a 3 month old device bought at chapters (a partner of kobo's).

Did you contact Chapters?

[Richwood]

Originally Posted by robilarocn

Kobo customer service is the worst customer service I have ever encountered... ever.

My daughter's kobo died while under warranty (For no reason we could determine) and it took me almost 7 weeks to get a replacement....

I could write two pages on the trek it took to get them to warranty replace a 3 month old device bought at chapters (a partner of kobo's).

See post #69 in this thread. Took me 6 weeks total from first order to get a working Kobo Aura One. The first was DOA with not functioning wi-fi. I agree with you 100% that Kobo's current service in the USA sucks. Sounds like it is not that good in Canada either. Could you not get a replacement through Chapters or does their replacement policy only cover 30 days or so?