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		#1 | 
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			 Junior Member 
			
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				Device: kindle paper white 2 
				
				
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			Hi, i need some help my kindle Paper white 2 Serial Number 90D4 , show this error  
		
	
		
		
		
		
		
		
		
		
		
		
	
	Repair Needed Your kindle needs repair. Please contact kindle customer service at http://www.kindles.com/support. I cant view the hard drive in windows, it appers and disapears in an instant. The version of the firmware i dont know, never jailbreak or anything. I dont remember if i copy some time ago the DO_FACTORY_RESET file but didnt work battery voltage 4.08v ![]() Thanks  | 
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		#2 | |
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			 Going Viral 
			
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		 Quote: 
	
 Since your reporting the battery voltage, you must have it open - handy, since you are going to have to use the serial port to recover it. Otherwise, call Amazon customer service, on a PW2 - they will probably offer you $20 for it. Last edited by knc1; 08-10-2016 at 04:40 PM.  | 
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		#3 | 
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			 Resident Curmudgeon 
			
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			(IMHO), a K2 is not worth the hassle to fix. Kindle hardware has moved on from there big time. My suggestion is to forget the K2 and get a PW3.
		 
		
	
		
		
		
		
		
		
		
		
		
		
	
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		#4 | 
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			 Carpe diem, c'est la vie. 
			
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		![]() Spoiler: 
 
		Last edited by geekmaster; 08-10-2016 at 07:49 PM.  | 
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		#5 | |
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			 Resident Curmudgeon 
			
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		 Quote: 
	
 I don't have experience with a K2. But I do have some experience with a Kindle Touch and a PW3. Just because I don't own a Kindle doesn't mean I don't know about them.  | 
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		#6 | 
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			 Carpe diem, c'est la vie. 
			
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		Last edited by geekmaster; 08-10-2016 at 07:48 PM.  | 
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		#7 | |
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			 Resident Curmudgeon 
			
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		 Quote: 
	
 Do you think it is possible to take a Kindle DX and tinker with it so it's running a newer motherboard that can take a current firmware? I do think Amazon gave up on the DX too soon.  | 
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		#8 | 
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		Last edited by geekmaster; 08-10-2016 at 07:48 PM.  | 
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		#9 | 
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			If it possible to run a firmware that supports KFX or is that beyond the hardware of the DX?
		 
		
	
		
		
		
		
		
		
		
		
		
		
	
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		#10 | 
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			 Carpe diem, c'est la vie. 
			
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		Last edited by geekmaster; 08-10-2016 at 07:46 PM.  | 
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		#11 | |
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			 Going Viral 
			
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				WTF ?
			 
			
			
			Followed by: 
		
	
		
		
		
		
		
		
		
		
		
		
		
			Quote: 
	
 Please edit all of your posts down to a smiley face and keep this question asked by a new user on-topic. Last edited by knc1; 08-10-2016 at 07:47 PM.  | 
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		#12 | 
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			 Going Viral 
			
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			Perhaps this can be forced onto the Kindle during the short time it is visible: 
		
	
		
		
		
		
		
		
		
		
		
		
		
			https://www.mobileread.com/forums/sho...81&postcount=1 This post describes the proper name to use: https://www.mobileread.com/forums/sho...78&postcount=1 Be certain that Windows is not adding a file name extension, the file MUST be: DO_FACTORY_RESTORE No contents, No extension, All caps, No exceptions Last edited by knc1; 08-10-2016 at 07:29 PM.  | 
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		#13 | 
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			 Well trained by Cats 
			
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			That Battery Voltage sounds high.  Most  device batteries are 3.7 
		
	
		
		
		
		
		
		
		
		
		
		
	
	That was almost the full 5V of the USB port (after voltage drops) Was the charger attached?  | 
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		#14 | ||
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			 Carpe diem, c'est la vie. 
			
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		 Quote: 
	
 Quote: 
	
 Last edited by geekmaster; 08-11-2016 at 10:57 PM.  | 
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		#15 | |
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			 Going Viral 
			
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		 Quote: 
	
 A good condition Li-Ion battery is 4.2 at full charge, open terminal. But that level of charge does not provide much energy - it is a "surface charge" that quicky discharges to the 'rated operating' voltage and then holds that value during the rest of its discharge cycle. Nickle-Iron (Edison) batteries are similar - - their normal charge cut-off is above the operating voltage.  | 
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