Kobo Discounts: Coupon Codes + Discussion - Page 1012

GeoffR · 03-09-2016, 12:55 AM

Quote:

Originally Posted by Pierre Menard

This was it for me--I stopped buying from Kobo at any price once I realized that, unlike everywhere else I've bought ebooks, Kobo wasn't giving me updated versions.

I've had corrected versions of books from Kobo.

Lynx-lynx · 03-09-2016, 01:08 AM

Just curious Geoff, how do you know if the version has been updated?

With Amazon ebooks they auto re-download in K4PC (as per my settings), but what happens in Kobo's case?

GeoffR · 03-09-2016, 01:19 AM

Quote:

Originally Posted by Lynx-lynx

Just curious Geoff, how do you know if the version has been updated?

With Amazon ebooks they auto re-download in K4PC (as per my settings), but what happens in Kobo's case?

I get an email saying that a book in my library has been updated, and when I sync the new version dowloads. The ePub version I download with ADE is also updated.

Edit: I've also had some that just re-download when I synced without email notification, and where the ADE version is not updated. I think those are ones where Kobo have just re-processed the book to generate a new KePub version, but the original ePub version wasn't updated.

Edit2 Here is a recent email I got from Kobo. Although it is worded as a response to a complaint, I didn't actually contact Kobo about this book, I only contacted the publisher. (when I complain to Kobo they offer a refund, but I find it better to complain direct to the publisher if I want the book to actually be fixed.)

Quote:

Thank you for reporting to us regarding the book "The Disestablishment of Paradise".

We are happy to inform you that the issue with this book has been resolved by adding the corrected version of the book to your library.

Please sign in to your Kobo account and re-sync your library. If you continue to experience issues with the book, please let us know.

bgalbrecht · 03-09-2016, 02:02 AM

Is is possible to buy from Kobo via PayPal without having a PayPal account? When it comes up on the PayPal screen, it only wants to log me in or create a new account. I'd like to buy something and PayPal won't let me add a new credit card without connecting my account to my bank account, which I refuse to do, and I don't feel like creating another PayPal account, and for various reasons I don't want to pay Kobo directly with the credit card.

disconnected · 03-09-2016, 03:45 AM

Quote:

Originally Posted by bgalbrecht

Is is possible to buy from Kobo via PayPal without having a PayPal account? When it comes up on the PayPal screen, it only wants to log me in or create a new account. I'd like to buy something and PayPal won't let me add a new credit card without connecting my account to my bank account, which I refuse to do, and I don't feel like creating another PayPal account, and for various reasons I don't want to pay Kobo directly with the credit card.

That idea bothered me too. I ended up opening a new savings account just to use for Paypal. I keep it at a level low enough not to keep me awake at night and

BearMountainBooks · 03-09-2016, 09:42 AM

Quote:

Originally Posted by bgalbrecht

Is is possible to buy from Kobo via PayPal without having a PayPal account? When it comes up on the PayPal screen, it only wants to log me in or create a new account. I'd like to buy something and PayPal won't let me add a new credit card without connecting my account to my bank account, which I refuse to do, and I don't feel like creating another PayPal account, and for various reasons I don't want to pay Kobo directly with the credit card.

Totally agree about the bank account--I had to add mine and a card at one point, but then deleted the info. I don't get straight answers from them when I ask how my account is protected from fraud so I keep a low balance and I have deleted my credit cards AND bank account info.

AnemicOak · 03-09-2016, 09:49 AM

Quote:

Originally Posted by GeoffR

I've had corrected versions of books from Kobo.

I have too, but as I was told by Kobo the update has to be requested. They won't just push the new ePub to your account automatically. That's great and all, but you have to know the publisher made updates in order for that to happen.

BearMountainBooks · 03-09-2016, 10:42 AM

Quote:

Originally Posted by AnemicOak

I have too, but as I was told by Kobo the update has to be requested. They won't just push the new ePub to your account automatically. That's great and all, but you have to know the publisher made updates in order for that to happen.

I was told this too. Their response is inconsistent. I know everyone is shocked.

Lynx-lynx · 03-09-2016, 05:08 PM

Quote:

Originally Posted by sufue

I was thinking the same thing, and I too haven't been buying much from Kobo in the past couple of months...

It's not just that Kobo hasn't had many coupons recently, but that they tend (on what I want to buy, at least) to start from a higher price too. So, if they want to reset my expectations to not having coupons, they also need to reset theirs a bit and offer at least close to competitive prices. It sort of reminds me of the couple year old JC Penney debacle in the United States (except that Kobo hasn't even done the everyday low prices).

From Forbes (emphasis mine):

Sufue, (and everyone else), I think that for Kobo if they try to change the consumers attitudes towards coupons by re-engineering our expectations then it will be worse for them than the JC Penney example.

Kobo is an ebook seller, meaning that consumers can just keep travelling, countries and/or stores, until they find what they want; whereas with JC Penny consumers can just 'pop in' and make purchases that may be bulky, or best purchased for whatever reasons 'locally'.

So, if consumers aren't happy with Kobo changing their coupon policy, consumers will find another ebook seller that offers advantages to them.

Amaryllis · 03-09-2016, 08:14 PM

Surprise, surprise! Kobo has denied my price match. On the basis that a completely different book I purchased, on a completely different day, on a completely different receipt, cost less than the price of the book I applied for price match on. Ridiculous. Have now had to email them screen shots of my receipt to prove I bought the book.
I was willing to take the chance, because with the price match +10%, this would bring this book down to a price I'm willing to pay. Otherwise, I need at least a 40% coupon to bring it down enough. And since it looks like coupons may be getting scarce, and there are more books in this series....... well, I have a feeling I may not be buying them from Kobo.
I was willing to try the price match once to see how it would go, but I'm not willing to go through this rigamarole every time I buy a book.

Lynx-lynx · 03-09-2016, 08:34 PM

Amaryllis, how extraordinary that Cust service haven't been able to clearly identify the right book, day of purchase and receipt!!! I'm speechless .....

briefcandles · 03-09-2016, 08:38 PM

Now that Kobo doesn't seem to be doing the coupon thing anymore, perhaps we should change this thread's title to "Adventures in Koboland"?

sufue · 03-09-2016, 09:27 PM

Quote:

Originally Posted by briefcandles

Now that Kobo doesn't seem to be doing the coupon thing anymore, perhaps we should change this thread's title to "Adventures in Koboland"?

Fbone · 03-09-2016, 09:44 PM

15% ZKHXXK

GeoffR · 03-10-2016, 03:22 AM

I've just noticed that all the HarperCollins books I have been watching are no longer discountable at Kobo in New Zealand. Kobo prices are now set at the NZ publisher list price, same as other NZ retailers.

AFAIK the only big publishers still discountable in New Zealand are now Penguin/Random House, and Macmillan US.

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03-09-2016, 01:08 AM	#15167
Lynx-lynx Treachery of images ... Posts: 4,149 Karma: 94320195 Join Date: May 2012 Location: Australia Device: Sony 650, Kobo Glo, H2O, Aura One, Forma, Libra 2, Libra Colour	Just curious Geoff, how do you know if the version has been updated? With Amazon ebooks they auto re-download in K4PC (as per my settings), but what happens in Kobo's case?

03-09-2016, 02:02 AM	#15169
bgalbrecht Wizard Posts: 1,806 Karma: 13399999 Join Date: Aug 2007 Location: US Device: Nook Simple Touch, Kobo Glo HD, Kobo Clara HD, Kindle 4	Is is possible to buy from Kobo via PayPal without having a PayPal account? When it comes up on the PayPal screen, it only wants to log me in or create a new account. I'd like to buy something and PayPal won't let me add a new credit card without connecting my account to my bank account, which I refuse to do, and I don't feel like creating another PayPal account, and for various reasons I don't want to pay Kobo directly with the credit card.

03-09-2016, 08:14 PM	#15175
Amaryllis Connoisseur Posts: 84 Karma: 2328 Join Date: Apr 2015 Device: Kobo Aura, Kobo Mini	Surprise, surprise! Kobo has denied my price match. On the basis that a completely different book I purchased, on a completely different day, on a completely different receipt, cost less than the price of the book I applied for price match on. Ridiculous. Have now had to email them screen shots of my receipt to prove I bought the book. I was willing to take the chance, because with the price match +10%, this would bring this book down to a price I'm willing to pay. Otherwise, I need at least a 40% coupon to bring it down enough. And since it looks like coupons may be getting scarce, and there are more books in this series....... well, I have a feeling I may not be buying them from Kobo. I was willing to try the price match once to see how it would go, but I'm not willing to go through this rigamarole every time I buy a book.

03-09-2016, 08:34 PM	#15176
Lynx-lynx Treachery of images ... Posts: 4,149 Karma: 94320195 Join Date: May 2012 Location: Australia Device: Sony 650, Kobo Glo, H2O, Aura One, Forma, Libra 2, Libra Colour	Amaryllis, how extraordinary that Cust service haven't been able to clearly identify the right book, day of purchase and receipt!!! I'm speechless .....

03-09-2016, 08:38 PM	#15177
briefcandles Connoisseur Posts: 98 Karma: 7588368 Join Date: May 2014 Device: none	Now that Kobo doesn't seem to be doing the coupon thing anymore, perhaps we should change this thread's title to "Adventures in Koboland"?

03-09-2016, 09:44 PM	#15179
Fbone Is that a sandwich? Posts: 8,313 Karma: 103930826 Join Date: Jun 2010 Device: Nook Glowlight Plus	15% ZKHXXK

03-10-2016, 03:22 AM	#15180
GeoffR Wizard Posts: 3,821 Karma: 19162882 Join Date: Nov 2012 Location: Te Riu-a-Māui Device: Kobo Glo	I've just noticed that all the HarperCollins books I have been watching are no longer discountable at Kobo in New Zealand. Kobo prices are now set at the NZ publisher list price, same as other NZ retailers. AFAIK the only big publishers still discountable in New Zealand are now Penguin/Random House, and Macmillan US.