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		#1 | 
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			 Member 
			
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				Join Date: Nov 2015 
				Location: France 
				
				
				Device: sony prs505 and Kobo Glo 
				
				
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				a book is freezing...
			 
			
			
			hello 
		
	
		
		
		
		
		
		
		
		
		
		
	
	I use an old SONY PRS-505 which works perfectly. Untill yesterday, when I bought a book (to be honest is not allways a good idea!). The book can be read up to page 12. And then the reader shutdown and reopen. but I cann't read the book. Nevetheless, the book works perfectly with my Ipad, my telephone and my PC. and all the other books work fine on the reader. I suppose that there is a code problèm in the book? I cann't open the book even if I try to open a further page. Thank you for your help Duraton  | 
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		#2 | 
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			 Resident Curmudgeon 
			
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				Join Date: Nov 2006 
				Location: Roslindale, Massachusetts 
				
				
				Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3 
				
				
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			What book did you buy? What do you see after page 12 when you view it with ADE?
		 
		
	
		
		
		
		
		
		
		
		
		
		
	
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		#3 | 
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			 Grand Sorcerer 
			
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				Join Date: Apr 2015 
				
				
				
				Device: Sonys, Nooks, Kobo Libra, Forma, Mini, Paperwhite 
				
				
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			Do you have Calibre on your computer?  Sometimes converting it from an EPUB to an EPUB will clean up the problem.  I've done that before to get a book to play nicely with my Sony device.
		 
		
	
		
		
		
		
		
		
		
		
		
		
	
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		#4 | 
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			 Member 
			
			![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 18 
				Karma: 475352 
				Join Date: Sep 2011 
				Location: IN, USA 
				
				
				Device: Sony PRS-505, PRS-350, Kobo Glo HD, Kobo Aura H2o 
				
				
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			If this doesn't help, maybe try getting a refund (if possible) and re-purchasing it from a different vendor?
		 
		
	
		
		
		
		
		
		
		
		
		
		
		
			Last edited by gurion; 12-08-2015 at 06:25 AM. Reason: refrazing  | 
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		#5 | 
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			 Member 
			
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				Join Date: Nov 2015 
				Location: France 
				
				
				Device: sony prs505 and Kobo Glo 
				
				
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			heloo sorry to reply so late. I did't get the notifications of reply! 
		
	
		
		
		
		
		
		
		
		
		
		
		
			The book I bought is a french one http://livre.fnac.com/a8861629/Delph...=Y#FORMAT=ePub I am used to calibre and I tried all the possible method: The "bad" one as usual... downloading with ADE and copiing to my reader with Calibre and taking away the DRM The "good" one with Reader from Sony and all the ADE trip The other good one with Calibre and without taking away the DRM... Downloading directly with ADE. ADE can read the book , so my Ipad can, my Android phone etc... Only the Sony reader and App cann't. I bought other books at the same place and put them and read them without problem... On the next page, there is nothing special! No link no photo, I can read it on every support exepted on my Sony reader and... on the Reader app!!! Thank you for your help. PS I don't know how to get the information of your reply... So, excuse me if I don't reply quickly! Last edited by duraton; 12-16-2015 at 06:15 AM.  | 
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		#6 | 
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			 The Dank Side of the Moon 
			
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			That's the one thing I DON'T miss about my old dead 505.
		 
		
	
		
		
		
		
		
		
		
		
		
		
	
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		#7 | 
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			 Guru 
			
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				Join Date: Mar 2009 
				Location: Rosario, Argentina 
				
				
				Device: SONY PRS-T2, Kindle Paperwhite 11th gen 
				
				
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			The 505 has a limit of 300K limit for the individual (x)html files inside the ePub. This limit does NOT include the images, as they are only referenced inside the (x)html files and are placed elsewhere. 
		
	
		
		
		
		
		
		
		
		
		
		
	
	Have a look inside the book with calibre's editor or Sigil to see if there are any files larger than 300K and in that case split them.  | 
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		#8 | |
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			 Resident Curmudgeon 
			
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				Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3 
				
				
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		 Quote: 
	
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		#9 | 
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			 Guru 
			
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				Join Date: Mar 2009 
				Location: Rosario, Argentina 
				
				
				Device: SONY PRS-T2, Kindle Paperwhite 11th gen 
				
				
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		#10 | |
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			 Resident Curmudgeon 
			
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				Karma: 150249619 
				Join Date: Nov 2006 
				Location: Roslindale, Massachusetts 
				
				
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		 Quote: 
	
 Other than that, I'd need to have a look at the ePub.  | 
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		#11 | 
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			 Fanatic 
			
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				Device: PRS-T1 
				
				
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			My T1 (and possible T3) does not complain about files bigger than 230 or 300kB, it simply stops there, as it would have had discovered a syntax error (eg an unpaired tag). 
		
	
		
		
		
		
		
		
		
		
		
		
	
	Giving "cryptic" messages to a customer that has no idea anyway of the ePub requirements, and moreover has no possibility to correct the problem, is IMHO futile!  | 
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		#12 | 
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			 Member 
			
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				Join Date: Nov 2015 
				Location: France 
				
				
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			Hello Thank you for all your answers!  
		
	
		
		
		
		
		
		
		
		
		
		
		
			The size of the epub is 389K but I get many others biggers and no problem with it. So I am not sure there is a problème coming from the size. I think it's a bit touchy to send you the epub... ? The only thing I see is that it is full with links... May be it is what make the trouble? The funny is that the Reader app from Sony cann't read it. Nore the PRS-505. but all the other devices and program can... Last edited by duraton; 12-17-2015 at 06:35 AM.  | 
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		#13 | 
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			 Member 
			
			![]() Posts: 14 
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				Join Date: Nov 2015 
				Location: France 
				
				
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			Just to get you update about my book! The editor called me telling there was certainly no problèm with the book but with my device! 
		
	
		
		
		
		
		
		
		
		
		
		
	
	As I will not have help from "the officials', I tried an other method. I recorded the book as a mobi. Then I erased all other epub and others that I tested formats. And I re-encoded the mobi to epub ... and poof! everything is working. Thank you for your help and see you soon!  | 
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		#14 | 
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			 Resident Curmudgeon 
			
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			delete post
		 
		
	
		
		
		
		
		
		
		
		
		
		
		
			Last edited by JSWolf; 02-11-2016 at 05:40 AM.  | 
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