Amazon won't download to PC only directly to Kindle

nhow · 10-06-2014, 04:51 PM

I just bought a new kindle ebook on Amazon.co.uk. When I tried to download to my PC I wasn't able to (even though it said it had downloaded). I spent a long time on Chat and was told my order was pending even though it showed all the download options. This was the first time I've ever encountered a problem. My account hasn't changed, my bank account is the same, CC info the same. But I noticed that the format on Amazon has changed. It used to be 'manage my Kindle.' Now it's 'manage my content.' Well I got tired of waiting to download what I paid for so I tried to download it directly to my Kindle Keyboard by wifi. Bingo!!! I didn't even need to go into Amazon to do it...it just appeared in my Kindle. But I still couldn't download to my PC. Hmmmm. got me thinking that the whole pending explanation was rubbish. What I think is that Amazon don't want people to have the option to download to their PC's any more (and perhaps reformat). So I had to use my Calibre and upload the ebook from my Kindle to my PC, then reformat it in Calibre and send to my Kindle. Real pain. Has anyone else encountered this download to PC problem recently?

ApK · 10-06-2014, 04:56 PM

Nope. Worked fine for me just now on the US site. Bought a (free) book and was able to download the azw3 fle from my content area immediately.

B&N recently removed that feature, as you might know.

AnemicOak · 10-06-2014, 05:00 PM

When you say download to your PC do you mean a direct download from the management page or download to Kindle for PC? If you mean Kindle for PC is the book compatible with that software? Not all Kindle books are compatible with all devices or apps, although it's not super common. Or I suppose it could just be some kind of glitch.

No problems here downloading books.

pidgeon92 · 10-06-2014, 05:00 PM

Quote:

Originally Posted by nhow

I just bought a new kindle ebook on Amazon.co.uk. When I tried to download to my PC I wasn't able to (even though it said it had downloaded).

What is "it?" If your browser said the book was downloaded, it should be on your PC somewhere. Perhaps the download location changed?

crich70 · 10-06-2014, 05:06 PM

Quote:

Originally Posted by AnemicOak

When you say download to your PC do you mean a direct download from the management page or download to Kindle for PC? If you mean Kindle for PC is the book compatible with that software? Not all Kindle books are compatible with all devices or apps, although it's not super common. Or I suppose it could just be some kind of glitch.

No problems here downloading books.

That was my thought as well. Some of them are only readable on the online cloud reader.

nhow · 10-06-2014, 05:54 PM

I tried to download to my PC. It always saved it to a folder called 'My Kindle Content.' Both I and the Chat assistant tried to download it to my PC repeatedly. It didn't go to 'My Kindle Content' nor anywhere else on my PC. I did a search of my PC several times. In the past I have had no problem downloading to my PC and transferring to my kindle via usb cable. Are there any others in the UK (who use the UK site) who have had this problem?

Xanthe · 10-06-2014, 06:10 PM

Did you use the "Kindle for PC" software or the "Kindle for Windows 8" app as the download destination?

pidgeon92 · 10-06-2014, 06:16 PM

Quote:

Originally Posted by nhow

But I noticed that the format on Amazon has changed. It used to be 'manage my Kindle.' Now it's 'manage my content.'

Based on this statement, I assumed the OP was downloading via a web browser?

nhow · 10-06-2014, 06:23 PM

Quote:

Originally Posted by pidgeon92

Based on this statement, I assumed the OP was downloading via a web browser?

Yes, I was trying to download with a web browser (Firefox) onto my PC (Windows XP). This has always worked fine in the past so I assume Amazon UK has made changes and it no longer downloads to my PC.

pidgeon92 · 10-06-2014, 06:49 PM

I'd look at your downloads link in Firefox (I'm using v32 for Windows 7, and in this version it's a little arrow on the top/right of the window) and see if they did indeed download. If it appears there, you can click the little folder on the right to open the containing folder.

I just used Firefox to download a couple of Amazon books onto my iMac . It dropped them on the desktop, and it took me forever to locate them. I couldn't find the title in a search of the drive, which was weird.

I always use Chrome (on my iMac) for my Amazon downloads, and have never had an issue.

dwig · 10-06-2014, 06:55 PM

Quote:

Originally Posted by nhow

Yes, I was trying to download with a web browser (Firefox) onto my PC (Windows XP). This has always worked fine in the past so I assume Amazon UK has made changes and it no longer downloads to my PC.

If you download with a browser DO NOT expect the ebook file to automagically go to your My Kindle Content folder. It will go wherever your browser wants to put it. By default that will be your Downloads folder, but that can easily be changed.

Launch Firefox and access its download manager and see where Firefox chose to put the ebook.

Barbara1955 · 10-06-2014, 08:15 PM

Kindles ebooks thru the book lending thingy only works on Kindles Cant download to PC. Is this normal? Maybe that's what the poster was trying to do?

pidgeon92 · 10-06-2014, 10:12 PM

Quote:

Originally Posted by Katie1

Kindles ebooks thru the book lending thingy only works on Kindles Cant download to PC. Is this normal? Maybe that's what the poster was trying to do?

The OP clearly states

Quote:

I just bought a new kindle ebook on Amazon.co.uk.

nhow · 10-07-2014, 05:10 AM

Quote:

Originally Posted by pidgeon92

I'd look at your downloads link in Firefox (I'm using v32 for Windows 7, and in this version it's a little arrow on the top/right of the window) and see if they did indeed download. If it appears there, you can click the little folder on the right to open the containing folder.

I just used Firefox to download a couple of Amazon books onto my iMac . It dropped them on the desktop, and it took me forever to locate them. I couldn't find the title in a search of the drive, which was weird.

I always use Chrome (on my iMac) for my Amazon downloads, and have never had an issue.

I just heard back from Amazon. They had registered more than one Kindle for PC app and so needed to remove the incorrect one. This appears to have resolved the issue.

ApK · 10-07-2014, 09:22 AM

Quote:

Originally Posted by nhow

I just heard back from Amazon. They had registered more than one Kindle for PC app and so needed to remove the incorrect one. This appears to have resolved the issue.

Since you have an eink Kindle, I find the best way to do what you want is not to use K4PC at all. Select the download option to transfer to your KK via computer. Much simpler.

10-06-2014, 04:51 PM	#1
nhow Member Posts: 14 Karma: 10 Join Date: Dec 2011 Device: Kindle	Amazon won't download to PC only directly to Kindle I just bought a new kindle ebook on Amazon.co.uk. When I tried to download to my PC I wasn't able to (even though it said it had downloaded). I spent a long time on Chat and was told my order was pending even though it showed all the download options. This was the first time I've ever encountered a problem. My account hasn't changed, my bank account is the same, CC info the same. But I noticed that the format on Amazon has changed. It used to be 'manage my Kindle.' Now it's 'manage my content.' Well I got tired of waiting to download what I paid for so I tried to download it directly to my Kindle Keyboard by wifi. Bingo!!! I didn't even need to go into Amazon to do it...it just appeared in my Kindle. But I still couldn't download to my PC. Hmmmm. got me thinking that the whole pending explanation was rubbish. What I think is that Amazon don't want people to have the option to download to their PC's any more (and perhaps reformat). So I had to use my Calibre and upload the ebook from my Kindle to my PC, then reformat it in Calibre and send to my Kindle. Real pain. Has anyone else encountered this download to PC problem recently?

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10-06-2014, 04:56 PM	#2
ApK Award-Winning Participant Posts: 7,389 Karma: 68329346 Join Date: Feb 2010 Location: NJ, USA Device: Kindle	Nope. Worked fine for me just now on the US site. Bought a (free) book and was able to download the azw3 fle from my content area immediately. B&N recently removed that feature, as you might know.

10-06-2014, 05:00 PM	#3
AnemicOak Bookaholic Posts: 14,391 Karma: 54969924 Join Date: Oct 2007 Location: Minnesota Device: iPad Mini 4, AuraHD, iPhone XR +	When you say download to your PC do you mean a direct download from the management page or download to Kindle for PC? If you mean Kindle for PC is the book compatible with that software? Not all Kindle books are compatible with all devices or apps, although it's not super common. Or I suppose it could just be some kind of glitch. No problems here downloading books.

10-06-2014, 05:54 PM	#6
nhow Member Posts: 14 Karma: 10 Join Date: Dec 2011 Device: Kindle	I tried to download to my PC. It always saved it to a folder called 'My Kindle Content.' Both I and the Chat assistant tried to download it to my PC repeatedly. It didn't go to 'My Kindle Content' nor anywhere else on my PC. I did a search of my PC several times. In the past I have had no problem downloading to my PC and transferring to my kindle via usb cable. Are there any others in the UK (who use the UK site) who have had this problem?

10-06-2014, 06:10 PM	#7
Xanthe Plan B Is Now In Force Posts: 1,894 Karma: 8086979 Join Date: Jan 2010 Location: Surebleak Device: Aluratek,Sony 350/T1,Pandigital,eBM 911,Nook HD/HD+,Fire HDX 7/8.9,PW2	Did you use the "Kindle for PC" software or the "Kindle for Windows 8" app as the download destination?

10-06-2014, 06:49 PM	#10
pidgeon92 Wizard Posts: 3,144 Karma: 8426142 Join Date: Jun 2008 Location: Chicago, IL Device: Kindle PW2, Kindle Voyage, Kindle DXG, Boox M90, Kobo Aura HD	I'd look at your downloads link in Firefox (I'm using v32 for Windows 7, and in this version it's a little arrow on the top/right of the window) and see if they did indeed download. If it appears there, you can click the little folder on the right to open the containing folder. I just used Firefox to download a couple of Amazon books onto my iMac . It dropped them on the desktop, and it took me forever to locate them. I couldn't find the title in a search of the drive, which was weird. I always use Chrome (on my iMac) for my Amazon downloads, and have never had an issue.

10-06-2014, 08:15 PM	#12
Barbara1955 Non-Techy Posts: 4,455 Karma: 15499273 Join Date: Feb 2011 Location: WV---USA Device: Samsung Cell Phone & Amazon Fires & Kobo eReaders	Kindles ebooks thru the book lending thingy only works on Kindles Cant download to PC. Is this normal? Maybe that's what the poster was trying to do?