Problem with IE Extension

DTM · 05-14-2006, 11:22 PM

Just something to be aware of in beta 9h. My system runs WinXP Home and I installed beta 9h with both browser extensions. I found that the files were not actually updating. They would appear to update, with the progress bar advancing and the date updating, etc. but the content was old. I could see from the network connection icon that it was not actually accessing the Internet.

If I had the box checked to update only if changed, it would indicate "no change" and not update, even if the targeted page had, in fact, changed.

Purging the Firefox cache had no effect, but when I purged the IE cache, Sunrise XP would no longer "update" at all. I would get an error message to the effect that it couldn't open the source page--I can't recall the exact wording.

I then uninstalled Sunrise XP and reinstalled, this time with only the Firefox extension. It runs just fine now. This is OK for me, because I rarely use IE, but something Laurens should know about.

Actually, this started with an earlier version, I believe 9f, but is still a problem in 9h.

DTM · 05-15-2006, 09:26 AM

Just another bit of information: this appears to happen when IE is set to "Work Offline".

Laurens · 05-15-2006, 10:20 AM

Sunrise XP uses the Windows internet functions, just like IE. That explains why working "offline" will retrieve items from the cache.

DTM · 05-15-2006, 10:53 AM

OK, thanks.

So you're saying that, when you set IE to work offline, that forces other programs offline as well. Yet another reason to hate IE.

doogie68 · 05-15-2006, 11:07 AM

So if I opened IE and Firefox simultaneously and selected "work offline" in the IE menu, that's really a windows setting (from the control panel) and therefore Firefox wouldn't be able to work online? Wow, that's interesting in an evil sort of way...

Didn't Microsoft fight all those years in the courts and essentially have to "unbundle" IE from Windows? Of course, the only reason I keep IE on my home computer is the need to update Windows; I use Firefox almost all the time for everything else...

DTM · 05-15-2006, 11:24 AM

Quote:

Originally Posted by doogie68

So if I opened IE and Firefox simultaneously and selected "work offline" in the IE menu, that's really a windows setting (from the control panel) and therefore Firefox wouldn't be able to work online?

Actually, no.

Although I had IE set to work offline, I didn't have it open and it still prevented Sunrise XP from going online. But Firefox worked just fine; that's the reason it took me a while to realize what was going on. It wasn't until I opened IE and got the warning that I was working offline that it struck me as being part of the problem.

Apparently, the Windows setting affects some programs (including Sunrise XP) but not others (including Firefox, Thunderbird and Symantec Live Update). Go figure.

Laurens · 06-02-2006, 07:42 AM

Issue is addressed in beta 9i. The app now displays a proper "connection is offline" message.

DTM · 06-02-2006, 09:12 AM

Excellent! Thank you, Laurens.

05-14-2006, 11:22 PM	#1
DTM Intentionally Left Blank Posts: 172 Karma: 300106 Join Date: Feb 2006 Location: Royal Oak, MI, USA Device: Nook STR	Problem with IE Extension Just something to be aware of in beta 9h. My system runs WinXP Home and I installed beta 9h with both browser extensions. I found that the files were not actually updating. They would appear to update, with the progress bar advancing and the date updating, etc. but the content was old. I could see from the network connection icon that it was not actually accessing the Internet. If I had the box checked to update only if changed, it would indicate "no change" and not update, even if the targeted page had, in fact, changed. Purging the Firefox cache had no effect, but when I purged the IE cache, Sunrise XP would no longer "update" at all. I would get an error message to the effect that it couldn't open the source page--I can't recall the exact wording. I then uninstalled Sunrise XP and reinstalled, this time with only the Firefox extension. It runs just fine now. This is OK for me, because I rarely use IE, but something Laurens should know about. Actually, this started with an earlier version, I believe 9f, but is still a problem in 9h.

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05-15-2006, 09:26 AM	#2
DTM Intentionally Left Blank Posts: 172 Karma: 300106 Join Date: Feb 2006 Location: Royal Oak, MI, USA Device: Nook STR	Just another bit of information: this appears to happen when IE is set to "Work Offline".

05-15-2006, 10:20 AM	#3
Laurens Jah Blessed Posts: 1,295 Karma: 1373 Join Date: Apr 2003 Location: The Netherlands Device: iPod Touch	Sunrise XP uses the Windows internet functions, just like IE. That explains why working "offline" will retrieve items from the cache.

05-15-2006, 10:53 AM	#4
DTM Intentionally Left Blank Posts: 172 Karma: 300106 Join Date: Feb 2006 Location: Royal Oak, MI, USA Device: Nook STR	OK, thanks. So you're saying that, when you set IE to work offline, that forces other programs offline as well. Yet another reason to hate IE.

05-15-2006, 11:07 AM	#5
doogie68 Connoisseur Posts: 78 Karma: 2260 Join Date: Jan 2006 Device: TX	So if I opened IE and Firefox simultaneously and selected "work offline" in the IE menu, that's really a windows setting (from the control panel) and therefore Firefox wouldn't be able to work online? Wow, that's interesting in an evil sort of way... Didn't Microsoft fight all those years in the courts and essentially have to "unbundle" IE from Windows? Of course, the only reason I keep IE on my home computer is the need to update Windows; I use Firefox almost all the time for everything else...

06-02-2006, 07:42 AM	#7
Laurens Jah Blessed Posts: 1,295 Karma: 1373 Join Date: Apr 2003 Location: The Netherlands Device: iPod Touch	Issue is addressed in beta 9i. The app now displays a proper "connection is offline" message.

06-02-2006, 09:12 AM	#8
DTM Intentionally Left Blank Posts: 172 Karma: 300106 Join Date: Feb 2006 Location: Royal Oak, MI, USA Device: Nook STR	Excellent! Thank you, Laurens.