Aura HD Available in Stores?

John F · 07-01-2013, 09:10 AM

I clicked on "Find a Retailer" on the Aura HD page (I live in the U.S.), and there is now a link for "Independent Booksellers". Clicking on the link brings up a blank page. I looked online at Powels and didn't see anything, and looked at my local "independent bookseller" site and didn't see anything. Is the Aura HD now available at any B&M stores in the U.S., or is it a Kobo website glitch?

They also added a 360 view for the Aura HD on the Kobo site.

Thanks.

paola · 07-01-2013, 10:07 AM

Quote:

Originally Posted by John F

I clicked on "Find a Retailer" on the Aura HD page (I live in the U.S.), and there is now a link for "Independent Booksellers". Clicking on the link brings up a blank page. I looked online at Powels and didn't see anything, and looked at my local "independent bookseller" site and didn't see anything. Is the Aura HD now available at any B&M stores in the U.S., or is it a Kobo website glitch?

They also added a 360 view for the Aura HD on the Kobo site.

Thanks.

maybe stores are still stocking up, at least this is what I infer from here:
http://www.bookweb.org/news/kobo-upd...rival-and-more

ottdmk · 07-01-2013, 01:15 PM

Yeah, sounds like the ABA will have Auras available. Good news for our US contingent.

rayhigh · 07-01-2013, 07:46 PM

Greenlight in Brooklyn sells the Aura (Onyx only): http://www.greenlightbookstore.com/ereaders

fbrII · 07-01-2013, 08:17 PM

I called a local independent book store in St. Louis where I had previously purchased a Glo and asked if they were going to carry the Aura. I was told yes but they did not expect to have stock before the second week of July.

Dr. Drib · 07-01-2013, 08:44 PM

Quote:

Originally Posted by rayhigh

Greenlight in Brooklyn sells the Aura (Onyx only): http://www.greenlightbookstore.com/ereaders

I would be wary of buying from them.

I sent off an email 4 days ago to ask if they actually had these in stock and if there were any other colors they sold, even though only one color was listed on their site.

THEY NEVER RETURNED MY EMAIL.

Don

rayhigh · 07-02-2013, 07:38 AM

Quote:

Originally Posted by Dr. Drib

I would be wary of buying from them.

I sent off an email 4 days ago to ask if they actually had these in stock and if there were any other colors they sold, even though only one color was listed on their site.

THEY NEVER RETURNED MY EMAIL.

Don

So what? Pick up the phone. Not every company is good about answering email. And I say this as someone who is never disconnected. It is simply a fact.

Your all caps on that line is hysterical. Am I supposed to hear "dun dun dun" over an email that wasn't answered? Ridiculous. The story of the founding of Greenlight was even covered in the New York Tines: http://www.nytimes.com/2008/09/19/ny...city.html?_r=0

Note: I have nothing to do with Greenlight, never even shopped there, but had to answer this post.

If you want to know if they have something in stock why not call them instead of assuming they're trying to shaft you ferchrissakes?

AnemicOak · 07-02-2013, 09:26 AM

Quote:

Originally Posted by rayhigh

If you want to know if they have something in stock why not call them instead of assuming they're trying to shaft you ferchrissakes?

Maybe because it's not easy to find the time during their business hours? Maybe because he doesn't have an inexpensive way to call from Peru?

If they don't want to use email as a way of contact and aren't going to answer in a reasonable amount of time then they shouldn't offer it as a contact method.

rayhigh · 07-02-2013, 09:31 AM

Quote:

Originally Posted by AnemicOak

Maybe because it's not easy to find the time during their business hours? Maybe because he doesn't have an inexpensive way to call from Peru?

If they don't want to use email as a way of contact and aren't going to answer in a reasonable amount of time then they shouldn't offer it as a contact method.

Is it possible the email went astray? Here's a news flash for you: emails do get lost in the ether, or erroneously moved to a spam folder, etc. in case you haven't noticed, technology isn't perfect. BTW, I feel certain Skype works from Peru or anywhere else.

paola · 07-02-2013, 09:39 AM

Quote:

Originally Posted by rayhigh

Is it possible the email went astray? Here's a news flash for you: emails do get lost in the ether, or erroneously moved to a spam folder, etc. in case you haven't noticed, technology isn't perfect. BTW, I feel certain Skype works from Peru or anywhere else.

Sure, but as a rule of thumb I don't find it unreasonable to rule somebody out if they are slow in replying for whatever reason. If they can't be bothered/don't find the time/lose their emails/have a too efficient junk mail control before they even sell me anything, I'd worry about what kind of support they are going to provide after I've paid my money, should anything go wrong.

Regardless of this, and whether or not you feel it reasonable, it is obvious that this vendor's strategy hasn't paid off, as they've surely lost (at least) one customer!

John F · 07-02-2013, 09:57 AM

Quote:

Originally Posted by rayhigh

Is it possible the email went astray? Here's a news flash for you: emails do get lost in the ether, or erroneously moved to a spam folder, etc. in case you haven't noticed, technology isn't perfect. BTW, I feel certain Skype works from Peru or anywhere else.

Well imagine that if an email can get "lost in the ether, or erroneously moved to a spam folder, etc.", imagine what could happen to an order, or the amount of effort it would take to correct any problems with an order, etc.

Not to mention, isn't Dr. Drib the resident MR Head of Consumer Protection.

potatohead · 07-02-2013, 10:10 AM

Quote:

Originally Posted by Dr. Drib

I would be wary of buying from them.

I sent off an email 4 days ago to ask if they actually had these in stock and if there were any other colors they sold, even though only one color was listed on their site.

THEY NEVER RETURNED MY EMAIL.

Don

Don,

They did reply me promptly, over a failed order. If you need a direct contact (in the form of email address), let me know, I can PM you.

BTW, they only have Onyx at the moment and do not do international sales (only orders purchased using US banks issued credit cards to US address will be accepted).

rayhigh · 07-02-2013, 10:11 AM

I just spoke to Greenlight Books. They do have the Aura in stock; they do not ship internationally.

See how easy things can be?

JSWolf · 07-02-2013, 10:22 AM

Is Greenlight Books charging for shipping?

booklover6 · 07-02-2013, 10:24 AM

I don't believe Don is in the US.

07-01-2013, 09:10 AM	#1
John F Grand Sorcerer Posts: 8,005 Karma: 71261339 Join Date: Feb 2009 Device: Kobo Clara 2E	Available in Stores? I clicked on "Find a Retailer" on the Aura HD page (I live in the U.S.), and there is now a link for "Independent Booksellers". Clicking on the link brings up a blank page. I looked online at Powels and didn't see anything, and looked at my local "independent bookseller" site and didn't see anything. Is the Aura HD now available at any B&M stores in the U.S., or is it a Kobo website glitch? They also added a 360 view for the Aura HD on the Kobo site. Thanks.

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07-01-2013, 01:15 PM	#3
ottdmk Wizard Posts: 1,224 Karma: 3804496 Join Date: Feb 2012 Location: Ottawa, Ontario, Canada Device: Kobo Libra 2, Lenovo Tab M10 FHD Plus, Lenovo Tab M9	Yeah, sounds like the ABA will have Auras available. Good news for our US contingent.

07-01-2013, 07:46 PM	#4
rayhigh Zealot Posts: 126 Karma: 346764 Join Date: May 2013 Device: Kobo Aura HD, Kobo Aura, Kobo Mini, Kobo Glo (wife)	Greenlight in Brooklyn sells the Aura (Onyx only): http://www.greenlightbookstore.com/ereaders

07-01-2013, 08:17 PM	#5
fbrII F. BluDevil Posts: 428 Karma: 1152548 Join Date: Dec 2008 Location: St. Louis Missouri Device: Pocketbook Inkpad3 pro, Kobo Libra, Kindle Paperwhite	I called a local independent book store in St. Louis where I had previously purchased a Glo and asked if they were going to carry the Aura. I was told yes but they did not expect to have stock before the second week of July.

07-02-2013, 10:11 AM	#13
rayhigh Zealot Posts: 126 Karma: 346764 Join Date: May 2013 Device: Kobo Aura HD, Kobo Aura, Kobo Mini, Kobo Glo (wife)	I just spoke to Greenlight Books. They do have the Aura in stock; they do not ship internationally. See how easy things can be?

07-02-2013, 10:22 AM	#14
JSWolf Resident Curmudgeon Posts: 80,746 Karma: 150249619 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	Is Greenlight Books charging for shipping?

07-02-2013, 10:24 AM	#15
booklover6 Grand Sorcerer Posts: 6,545 Karma: 14008730 Join Date: May 2008 Location: PA (USA) Device: Kobo Clara, 2E, Libre 1, PW4, PW5, 2022 Kindle, Kobo Libre Colour	I don't believe Don is in the US.