|  02-25-2013, 03:11 PM | #16 | 
| IOC Chief Archivist            Posts: 3,950 Karma: 53868218 Join Date: Dec 2010 Location: Fruitland Park, FL, USA Device: Meebook M7, Paperwhite 2021, Fire HD 8+, Fire HD 10+, Lenovo Tab P12 | 
			
			Kindle Keyboard - A year+ of moderate-to-heavy use, no noticeable decline in performance or battery life. Sony T-1 - Same. If that many of his customers are telling him the same thing... is he actually seeing the devices for himself? I ask because there's a phenomenon I've seen that tends to occur with the "next gen" upgrade cycle, which is usually one year. Suddenly perfectly good devices aren't quite good enough anymore and one might start to convince oneself that they need a new one because the old one isn't up to par. The shiny has worn off, and the new ones look so yummy! I've done this myself, though I usually stop short of actually buying the new one. Or maybe he's trying to get back at his boss, because what he's saying is not going to help sales. | 
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|  02-25-2013, 03:26 PM | #17 | 
| Wizard            Posts: 1,378 Karma: 29709356 Join Date: Jan 2011 Location: Ireland Device: Kindle Oasis 3,  iPad 9th gen. IPhone 11 | 
			
			I had a Kindle 3 since 2011. I now use a Paperwhite which I love and gave my daughter my Keyboard Kindle.  It still works perfectly for her. My sister bought a Kindle 3 before I got mine and she too upgraded and passed the old one on to her daughter.  And yes, that Kindle 3 is also working perfectly. I took out an extended guarantee with my new ereader which will cover it for three years, so I have no fears in that area. | 
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|  02-25-2013, 03:28 PM | #18 | 
| Grand Sorcerer            Posts: 11,310 Karma: 43993832 Join Date: Feb 2010 Location: Monroe Wisconsin Device: K3, Kindle Paperwhite, Calibre, and Mobipocket for  Pc (netbook) | 
			
			I don't know where he got his info. My 1st Kindle Keyboard did die after a year, but it was because I'd dropped it and the screen substrate had broken, not because of a failure of the unit itself. If I hadn't dropped it I imagine that it'd still be going strong. It's 1st replacement only lasted a month or so, but that was because the software got messed up somehow, so again that wasn't a physical failure on the part of the unit.
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|  02-25-2013, 03:40 PM | #19 | 
| Wizard            Posts: 2,888 Karma: 5875940 Join Date: Dec 2007 Device: PRS505, 600, 350, 650, Nexus 7, Note III, iPad 4 etc | 
			
			And I've lost track of how old my 505 is but it does get used for at least a couple of hours every day - more at weekends - and is still in fine order with a barely noticeable, slightly shorter battery life...
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|  02-25-2013, 04:01 PM | #20 | |
| Enthusiast            Posts: 25 Karma: 605396 Join Date: Feb 2013 Location: Canada Toronto Device: Sony T2 | Quote: 
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|  02-25-2013, 04:03 PM | #21 | 
| Wizard            Posts: 3,144 Karma: 8426142 Join Date: Jun 2008 Location: Chicago, IL Device: Kindle PW2, Kindle Voyage, Kindle DXG, Boox M90, Kobo Aura HD | 
			
			All of my eink ereaders are still in great working order. The oldest one I have right now is a K2 from Feb 2009.
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|  02-25-2013, 04:07 PM | #22 | 
| IOC Chief Archivist            Posts: 3,950 Karma: 53868218 Join Date: Dec 2010 Location: Fruitland Park, FL, USA Device: Meebook M7, Paperwhite 2021, Fire HD 8+, Fire HD 10+, Lenovo Tab P12 | 
			
			Ah. That right there may explain it. Different stores have different policies, but if he's been instructed to deliver a number of warranty sales and / or gets paid commission for add-ons like that, that could be his motivation. If he convinces you that none will last for more than a year, "but for just $9.99 you can get a warranty that will cover if when it stops working properly"... Yeah. | 
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|  02-25-2013, 04:09 PM | #23 | 
| Wizard            Posts: 1,179 Karma: 11573197 Join Date: Feb 2011 Location: London, UK Device: Voyage | |
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|  02-25-2013, 06:30 PM | #24 | 
| Wizard            Posts: 2,776 Karma: 30081762 Join Date: Jan 2012 Location: US Device: ALL DEVICES ARE STOCK:  Kobo Clara, Tolino Shine 2, Sony PRS-T3, T1 | 
			
			I've had my Sony PRS-T1 for a little over a year.  I typically read at least 2 hours per day, more on weekends.  It still runs the same as when it was new.
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|  02-25-2013, 06:56 PM | #25 | 
| Treasure Seeker            Posts: 18,708 Karma: 26026435 Join Date: Mar 2010 Device: Kobo HD Glo, Kindles, Kindle Fires, Andriod Devices | 
			
			I'd say he has no clue what he was talking about. My Kindle Keyboard I bought in Nov 2010 is still working like new. My Kindle Basic Silver was bought in Sept 2011 and works fine.  I expect my Kindle Paperwhite to last just as long. It's just I will probably upgrade to the next big thing when it comes along.   | 
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|  02-25-2013, 07:23 PM | #26 | 
| Readaholic            Posts: 5,306 Karma: 90981752 Join Date: Sep 2011 Location: South Georgia Device: Surface Pro 6 / Galaxy Tab A 8" | 
			
			I bought an extended warranty for my Nook HD+ from square Trade. I did so because it covers me dropping it. Apache | 
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|  02-25-2013, 07:27 PM | #27 | |
| Treasure Seeker            Posts: 18,708 Karma: 26026435 Join Date: Mar 2010 Device: Kobo HD Glo, Kindles, Kindle Fires, Andriod Devices | Quote: 
 I also have one for my Samsung Galaxy Player 5 just for the same reason. | |
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|  02-25-2013, 07:47 PM | #28 | |
| IOC Chief Archivist            Posts: 3,950 Karma: 53868218 Join Date: Dec 2010 Location: Fruitland Park, FL, USA Device: Meebook M7, Paperwhite 2021, Fire HD 8+, Fire HD 10+, Lenovo Tab P12 | Quote: 
 But I really dislike the "techniques" that sales staff often use to sell add-on products and services. Probably why I buy most things online. Just tell me if a warranty is available, how much it costs, and let me say yes or no. I was at a store (Best Buy? I don't remember) buying a router once when I was living in Florida. I lost track of the stuff they tried to sell me. I came really close to just canceling the transaction and leaving, but I really needed it because our router had just failed. | |
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|  02-25-2013, 07:55 PM | #29 | 
| Fanatic            Posts: 537 Karma: 2495066 Join Date: Feb 2013 Location: Latin America Device: Sony PRS-T1, PRS-T-2, PRS 350, PRS 950; Kobo Mini; Kindle PW3, Fire 10 | 
			
			My Sony PRS-350 lasted well over three years with fairly heavy use before the battery died out.  I was considering replacing the battery but found it impossible to remove and ended up deciding it wasn't worth the time, effort or cost.
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|  02-25-2013, 08:00 PM | #30 | 
| Guru            Posts: 973 Karma: 2458402 Join Date: Aug 2010 Location: St. Louis Device: Kindle Keyboard, Nook HD+ | 
			
			I have a launch Kindle 3 Keyboard with fairly heavy use. Still works, but the battery is noticeably worse. Lasts about half as long as it used to, and it seems like it takes longer to charge
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