Content Ordered Kindle book - didn't get charged?

DuckieTigger · 11-27-2012, 11:39 AM

Normally purchasing a Kindle book from amazon.com goes - pick book, select which kindle to deliver it to, click pay, done. Order email is sent out right away. This time I tried to buy Hunger Games Trilogy since I figured all 3 books are not going to get cheaper than $9.87. I selected the Kindle, hit buy, it asked which card to use and I clicked ok. It has been long delivered, I also sent it out of my archive to my phone, but my card never got charged, nor have I received an email. The email of the free book "purchase" I did just minutes before went through with email and all. How long does it normally take for payment to go through? I thought it won't get delivered until paid for?

Did I screw something up?

Am I going to get charged later?

Update: all good now, the email just took its sweet old time to arrive, so did the charge on my card.

kennyc · 11-27-2012, 11:45 AM

Quote:

Originally Posted by DuckieTigger

Normally purchasing a Kindle book from amazon.com goes - pick book, select which kindle to deliver it to, click pay, done. Order email is sent out right away. This time I tried to buy Hunger Games Trilogy since I figured all 3 books are not going to get cheaper than $9.87. I selected the Kindle, hit buy, it asked which card to use and I clicked ok. It has been long delivered, I also sent it out of my archive to my phone, but my card never got charged, nor have I received an email. The email of the free book "purchase" I did just minutes before went through with email and all. How long does it normally take for payment to go through? I thought it won't get delivered until paid for?

Did I screw something up?

Am I going to get charged later?

Nah, it takes some time to settle/reconcile. Normally what happens with credit card is that approval is gotten and the transaction is done and then later -- like generally after hours (e.g. in the night) the card is charged etc.

In the holiday season this can be particularly true!

susan_cassidy · 11-27-2012, 11:46 AM

It shouldn't have asked you which card to use. Call Amazon Kindle support.

kennyc · 11-27-2012, 11:55 AM

If you don't have a default card or multiple cards then it certainly should have asked. Again as I said, during the holidays the credit card bureaus are so busy almost anything can happen -- including errors.

DuckieTigger · 11-27-2012, 12:01 PM

Ahh thank you, and yes there is 2 different cards in my account for different occasions. I ordered a bed last week, and the pre-authorization went to my card right away. But it did not get actually finalized until they shipped it out yesterday.

I will see and wait if maybe by tomorrow I have my email and the charge on my card.

Edit: just now looked and the email is finally there, so is the pre-authorization on my card.

koland · 11-27-2012, 07:55 PM

amazon now batches kindle purchases, same as music,other than free purchases

DuckieTigger · 11-27-2012, 08:14 PM

Quote:

Originally Posted by koland

amazon now batches kindle purchases, same as music,other than free purchases

Thank you, that makes sense. Would be nice if it said that somewhere - or to be able to put books in cart and pay for the lot ...

xendula · 11-27-2012, 08:29 PM

Awwww, I read the HG trilogy at the beach this past August... Memories... $10 is such a steal! I think I paid 17 or more.

pidgeon92 · 11-27-2012, 08:45 PM

Quote:

Originally Posted by koland

amazon now batches kindle purchases, same as music,other than free purchases

I've noticed that this is very sporadic. Sometimes, it takes a few hours, and a few purchases get bundled. Often, I still get the email just minutes after a purchase.

VaultBoy · 11-28-2012, 10:52 AM

Quote:

Originally Posted by koland

amazon now batches kindle purchases, same as music,other than free purchases

That's good to know.

koland · 11-28-2012, 09:27 PM

The pattern I've seen is that a free item stops previous bundling; all free items are dispatched alone (they were bundled, too, originally). I take advantage of this with rules in email to sort out the ones I pay for, so I can check them more easily (since amazon turned off my view of gift card use and won't turn it back on; yet, it works on two other family accounts, so I know it's something they set by account).

End of day stops a batch/bundle. In addition, no activity for some period of time (which seems to vary a bit) stops a bundle. So does going over some set amount (around $20, I think) or # of items. No doubt all of these are limits they play with, to limit exposure from declined charges.

11-27-2012, 11:39 AM	#1
DuckieTigger Wizard Posts: 4,764 Karma: 246906703 Join Date: Dec 2011 Location: USA Device: Oasis 3, Oasis 2, PW3, PW1, KT	Ordered Kindle book - didn't get charged? Normally purchasing a Kindle book from amazon.com goes - pick book, select which kindle to deliver it to, click pay, done. Order email is sent out right away. This time I tried to buy Hunger Games Trilogy since I figured all 3 books are not going to get cheaper than $9.87. I selected the Kindle, hit buy, it asked which card to use and I clicked ok. It has been long delivered, I also sent it out of my archive to my phone, but my card never got charged, nor have I received an email. The email of the free book "purchase" I did just minutes before went through with email and all. How long does it normally take for payment to go through? I thought it won't get delivered until paid for? Did I screw something up? Am I going to get charged later? Update: all good now, the email just took its sweet old time to arrive, so did the charge on my card. Last edited by DuckieTigger; 11-27-2012 at 12:05 PM.

11-27-2012, 12:01 PM	#5
DuckieTigger Wizard Posts: 4,764 Karma: 246906703 Join Date: Dec 2011 Location: USA Device: Oasis 3, Oasis 2, PW3, PW1, KT	Ahh thank you, and yes there is 2 different cards in my account for different occasions. I ordered a bed last week, and the pre-authorization went to my card right away. But it did not get actually finalized until they shipped it out yesterday. I will see and wait if maybe by tomorrow I have my email and the charge on my card. Edit: just now looked and the email is finally there, so is the pre-authorization on my card. Last edited by DuckieTigger; 11-27-2012 at 12:04 PM.

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11-27-2012, 11:46 AM	#3
susan_cassidy Wizard Posts: 2,251 Karma: 3720310 Join Date: Jan 2009 Location: USA Device: Kindle, iPad (not used much for reading)	It shouldn't have asked you which card to use. Call Amazon Kindle support.

11-27-2012, 11:55 AM	#4
kennyc The Dank Side of the Moon Posts: 35,930 Karma: 119747553 Join Date: Sep 2009 Location: Denver, CO Device: Kindle2 & PW, Onyx Boox Go6	If you don't have a default card or multiple cards then it certainly should have asked. Again as I said, during the holidays the credit card bureaus are so busy almost anything can happen -- including errors.

11-27-2012, 07:55 PM	#6
koland Grand Sorcerer Posts: 8,563 Karma: 8033155 Join Date: Aug 2008 Location: TN, USA Device: kindle(all), nook, nookcolor, Sony, Kobo, epic, iphone, iPad, pc	amazon now batches kindle purchases, same as music,other than free purchases

11-27-2012, 08:29 PM	#8
xendula eBookworm Posts: 2,300 Karma: 4525746 Join Date: Aug 2005 Location: East Coast brrrrr Device: Kindle 4B/K ~ Nexus 7 ~ Kindle Paperwhite 1&2 ~ iPad Air	Awwww, I read the HG trilogy at the beach this past August... Memories... $10 is such a steal! I think I paid 17 or more.

11-28-2012, 09:27 PM	#11
koland Grand Sorcerer Posts: 8,563 Karma: 8033155 Join Date: Aug 2008 Location: TN, USA Device: kindle(all), nook, nookcolor, Sony, Kobo, epic, iphone, iPad, pc	The pattern I've seen is that a free item stops previous bundling; all free items are dispatched alone (they were bundled, too, originally). I take advantage of this with rules in email to sort out the ones I pay for, so I can check them more easily (since amazon turned off my view of gift card use and won't turn it back on; yet, it works on two other family accounts, so I know it's something they set by account). End of day stops a batch/bundle. In addition, no activity for some period of time (which seems to vary a bit) stops a bundle. So does going over some set amount (around $20, I think) or # of items. No doubt all of these are limits they play with, to limit exposure from declined charges.

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