Glo on-off slider without function

Fehmarn · 11-24-2012, 08:07 AM

Hi,

Finally got round to picking up the new Glo, and am impressed with it, so far.

But: the on-off slider is completely without function. Neither short flicks nor holding it in the off position yield any result.

Software is: 2.1.5 (r43939 10/12/12)

I have the Glo in the Kobo Glo Leather sleep cover. That works well. But the on off switch doesn't at all.

Any ideas?
Thanks

davidfor · 11-24-2012, 08:34 AM

Pushing the switch over and releasing should put the device to sleep. Holding it for 5 seconds or more should turn it off. In both cases, the display should change and a banner should be displayed across the top to show the state. If this doesn't work, the device is faulty and should be returned for replacement.

Quexos · 11-24-2012, 08:37 AM

If your sliding switch does not work then how do you turn your reader on at all, or off for that matter ?

Fehmarn · 11-24-2012, 08:48 AM

It went to sleep last night and I was only able to switch it on / Wake it up by plugging it in to my computer. The switch itself is without function.
Maybe I'll try a factory reset and set the thing up anew.

Quexos · 11-24-2012, 09:50 AM

Try a basic reset first because a factory reset will erase all your settings and put it back to its original state. If that does not work then go for a factory reset. Good luck

Fehmarn · 11-24-2012, 10:28 AM

Thanks for all the help, really appreciate it - I returned the Glo to the vendor and received a (working) replacement without hassle.

The replacement seems to be working just fine.

46jimbo · 11-24-2012, 12:21 PM

"Fehmarn was also the location of Jimi Hendrix's final concert, at the Open Air Love & Peace Festival, on September 6, 1970." Yoohoo!!

Quexos · 11-24-2012, 12:56 PM

You're welcome

And I reckon a replacement as a solution would work too

Quote:

Originally Posted by Fehmarn

Thanks for all the help, really appreciate it - I returned the Glo to the vendor and received a (working) replacement without hassle.

The replacement seems to be working just fine.

Fehmarn · 11-24-2012, 02:06 PM

Quote:

Originally Posted by 46jimbo

"Fehmarn was also the location of Jimi Hendrix's final concert, at the Open Air Love & Peace Festival, on September 6, 1970." Yoohoo!!

I know - AND I was there (with my parents, I was only seven years old).

nogle · 11-24-2012, 02:27 PM

Quote:

Originally Posted by Fehmarn

It went to sleep last night and I was only able to switch it on / Wake it up by plugging it in to my computer. The switch itself is without function.
Maybe I'll try a factory reset and set the thing up anew.

Actually, this sounds like the battery is low/out of power.

TechniSol · 11-24-2012, 08:57 PM

nogle,

I was thinking the same thing... The after image left on an e-ink display can mess with your perception of what is going on.

Fehmarn · 11-25-2012, 10:52 AM

The battery was fully loaded - checking the menu revealed in excess of 90% load. The switch itself was faulty.
The replacement works just fine.

TechniSol · 11-26-2012, 03:34 AM

Glad you got it replaced. I think since you didn't mention the state of charge earlier and that it powered up after connecting it to a power source nogle and I both got the notion that the thing might have just run out of power... no offense intended.

owly · 11-26-2012, 08:02 AM

Also did you pull it all the way? I tried a few times, nothing happened then I realized I hadn't pulled it hard enough. You know it's working if the blue light blinks.

Quexos · 11-26-2012, 05:06 PM

Mine blinks a mix of blue and green

Quote:

Originally Posted by owly

Also did you pull it all the way? I tried a few times, nothing happened then I realized I hadn't pulled it hard enough. You know it's working if the blue light blinks.

11-24-2012, 08:07 AM	#1
Fehmarn Enthusiast Posts: 38 Karma: 210 Join Date: Feb 2012 Location: google my nick and find out ;-) Device: Aura H2O (Glo stolen, PRS-T1 given away, K-touch kaputt) & iPads	on-off slider without function Hi, Finally got round to picking up the new Glo, and am impressed with it, so far. But: the on-off slider is completely without function. Neither short flicks nor holding it in the off position yield any result. Software is: 2.1.5 (r43939 10/12/12) I have the Glo in the Kobo Glo Leather sleep cover. That works well. But the on off switch doesn't at all. Any ideas? Thanks

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11-24-2012, 08:34 AM	#2
davidfor Grand Sorcerer Posts: 24,905 Karma: 47303824 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos	Pushing the switch over and releasing should put the device to sleep. Holding it for 5 seconds or more should turn it off. In both cases, the display should change and a banner should be displayed across the top to show the state. If this doesn't work, the device is faulty and should be returned for replacement.

11-24-2012, 08:37 AM	#3
Quexos Member Retired Posts: 1,999 Karma: 11348924 Join Date: Jan 2011 Location: Limbo Device: none	If your sliding switch does not work then how do you turn your reader on at all, or off for that matter ?

11-24-2012, 08:48 AM	#4
Fehmarn Enthusiast Posts: 38 Karma: 210 Join Date: Feb 2012 Location: google my nick and find out ;-) Device: Aura H2O (Glo stolen, PRS-T1 given away, K-touch kaputt) & iPads	It went to sleep last night and I was only able to switch it on / Wake it up by plugging it in to my computer. The switch itself is without function. Maybe I'll try a factory reset and set the thing up anew.

11-24-2012, 09:50 AM	#5
Quexos Member Retired Posts: 1,999 Karma: 11348924 Join Date: Jan 2011 Location: Limbo Device: none	Try a basic reset first because a factory reset will erase all your settings and put it back to its original state. If that does not work then go for a factory reset. Good luck

11-24-2012, 10:28 AM	#6
Fehmarn Enthusiast Posts: 38 Karma: 210 Join Date: Feb 2012 Location: google my nick and find out ;-) Device: Aura H2O (Glo stolen, PRS-T1 given away, K-touch kaputt) & iPads	Thanks for all the help, really appreciate it - I returned the Glo to the vendor and received a (working) replacement without hassle. The replacement seems to be working just fine.

11-24-2012, 12:21 PM	#7
46jimbo Zealot Posts: 130 Karma: 143194 Join Date: May 2010 Location: Toronto, CANADA Device: Kobo Touch + Kobo Aura	"Fehmarn was also the location of Jimi Hendrix's final concert, at the Open Air Love & Peace Festival, on September 6, 1970." Yoohoo!!

11-24-2012, 08:57 PM	#11
TechniSol GranPohbah-Fezzes r cool! Posts: 1,056 Karma: 3151024 Join Date: Jul 2010 Device: Nook STRs, Kobo Touch, Kobo Glo	nogle, I was thinking the same thing... The after image left on an e-ink display can mess with your perception of what is going on.

11-25-2012, 10:52 AM	#12
Fehmarn Enthusiast Posts: 38 Karma: 210 Join Date: Feb 2012 Location: google my nick and find out ;-) Device: Aura H2O (Glo stolen, PRS-T1 given away, K-touch kaputt) & iPads	The battery was fully loaded - checking the menu revealed in excess of 90% load. The switch itself was faulty. The replacement works just fine.

11-26-2012, 03:34 AM	#13
TechniSol GranPohbah-Fezzes r cool! Posts: 1,056 Karma: 3151024 Join Date: Jul 2010 Device: Nook STRs, Kobo Touch, Kobo Glo	Glad you got it replaced. I think since you didn't mention the state of charge earlier and that it powered up after connecting it to a power source nogle and I both got the notion that the thing might have just run out of power... no offense intended.

11-26-2012, 08:02 AM	#14
owly Guru Posts: 729 Karma: 3822612 Join Date: Sep 2009 Location: Sweden Device: Paperwhite 2, Kobo Aura H2O	Also did you pull it all the way? I tried a few times, nothing happened then I realized I hadn't pulled it hard enough. You know it's working if the blue light blinks.