Kobo Team Member Introduction

Kobo-Robin · 11-19-2012, 11:37 AM

Hi all,

I just wanted to say hi and introduce myself.

My name is Robin and I am the UX Lead for the Kobo Arc.

I am joining this forum to talk to our users and answer questions about the Arc.

Hopefully I can help out if anyone is having any issues.

I must warn you now, I can in no way get anyone faster Customer Service support or refunds or free devices and/or books.

Let's do this.

Tacty · 11-19-2012, 11:45 AM

we need more kobo robins, ie touch robin, glo robin, etc...

Kobo-Robin · 11-19-2012, 11:47 AM

Quote:

Originally Posted by Tacty

we need more kobo robins, ie touch robin, glo robin, etc...

hehehe. I'll see what I can do.

simond · 11-19-2012, 12:10 PM

Quote:

Originally Posted by Tacty

we need more kobo robins, ie touch robin, glo robin, etc...

I'd imagine more of a lead time is required for that...

Quexos · 11-19-2012, 01:00 PM

Wish there was your counterpart for the Kobo Glo on this forum ...
For Q&A purposes.

Kobo-Robin · 11-19-2012, 01:17 PM

Quote:

Originally Posted by Quexos

Wish there was your counterpart for the Kobo Glo on this forum ...
For Q&A purposes.

coming...

paulsalter · 11-19-2012, 01:20 PM

Welcome to the forum, not after a new tablet at the moment, but looking forward to reading more about the Arc

Any chance of getting the Kobo Android peeps on the forum also

estelle58 · 11-19-2012, 01:24 PM

Welcome Robin

Kobo-Robin · 11-19-2012, 02:18 PM

Thanks for the welcomes. Please, anyone who bought an Arc so far, please speak up and let me know which one you got.

Sharkus · 11-19-2012, 02:34 PM

I always wondered what it was you did here

PeterT · 11-19-2012, 02:45 PM

Quote:

Originally Posted by Sharkus

I always wondered what it was you did here

Behave!

Myguel · 11-19-2012, 03:40 PM

Hello Robin,

This seems to be a question that many are wondering, and that your input may be very valuable. Ultimately, what is the benefit of choosing the new Kobo Arc over the Nexus 7? The question has be posed and answered at length in a previous thread, but I was wondering if you could offer a systematic comparison. Here, the Kobo Arc and the Nexus 7 are sold side by side in many stores, notably the Chapters-Indigo stores that do so on purpose, with a very slight difference in price (the Arc is 20$ cheaper). Now, the Nexus 7 is a tablet that has proven itself in the past, while the Arc has yet to make its reputation. What would you say to convince someone who will be buying a tablet this holiday season to convince them to buy an Arc over a Nexus?

fbrII · 11-19-2012, 03:48 PM

Any ideas as to when the Arc will be available in the U.S.?

Lynx-lynx · 11-19-2012, 05:01 PM

Quote:

Originally Posted by Kobo-Robin

Hi all,

I just wanted to say hi and introduce myself.

My name is Robin and I am the UX Lead for the Kobo Arc.

I am joining this forum to talk to our users and answer questions about the Arc.

Hopefully I can help out if anyone is having any issues.

I must warn you now, I can in no way get anyone faster Customer Service support or refunds or free devices and/or books.

Let's do this.

What an excellent initiative!!!

Welcome to Mobile Read, and may you enjoy the rest of what this Forum has to offer in your out of hours capacity.

BTW .... yes, I know this is not the place .... but .... Kobo Glo still has not arrived in Australia although it was supposed to have several months ago.

Please don't respond, I know it's not your area, but would appreciate your passing that info on to whomever.

Thanks and enjoy!!

Kobo-Robin · 11-19-2012, 05:04 PM

Quote:

Originally Posted by Myguel

Hello Robin,

This seems to be a question that many are wondering, and that your input may be very valuable. Ultimately, what is the benefit of choosing the new Kobo Arc over the Nexus 7? The question has be posed and answered at length in a previous thread, but I was wondering if you could offer a systematic comparison. Here, the Kobo Arc and the Nexus 7 are sold side by side in many stores, notably the Chapters-Indigo stores that do so on purpose, with a very slight difference in price (the Arc is 20$ cheaper). Now, the Nexus 7 is a tablet that has proven itself in the past, while the Arc has yet to make its reputation. What would you say to convince someone who will be buying a tablet this holiday season to convince them to buy an Arc over a Nexus?

A good question that I can actually answer :-)

First off let me say that I am an Android user. I love all things Android. I have a Galaxy Nexus and I have a Nexus 7. I will try not to be bias ;-)

First off let's look at Nexus 7 benefits:

- Google updates: having a Google device means you get all of the latest Google updates. Of course like other companies we are not in the loop until a new version is announced. After we are given the new version we need to makes everything work on our hardware and then we need to get certified with Google. All of which takes times. It is no secret that we are working on a jelly bean update

- GPS: people can argue why this is needed but for a wifi only device we didn't see a need.

- HDMI: I know people want to look at everything as a tablet vs tablet fight, but our core audience is book readers first. This was nota must have vs cost.

- OTG: See HDMI

- Quad Core: Do a quick google search and you will see plenty of arguments about which is faster/better. Fact is, pretty much everything out there today runs beautifully on our device. You will find a lot of boring benchmarks where the dual core outperforms the quad.

Understand, i realize that I have most likely left out a lot of details that I'm sure people will jump all over me for but I can't be arguing about everything being a voice for the company and all that jazz.

Now for the Arc

Internally: I think the the 7 has us but not by much which leads me to....

Price: I am amazed as where pricing has gone in the past year.

ID: I LOVE the design of the Arc, it feels so solid in the hand. I am super happy with how the build quality came out. I hope some of our current owners will pipe in here.

Tapestries: Being in the field I'm in i become the de-facto tech support for my family and friends. I am always getting calls about how do I do this and how do I do that which serves me well. With Tapestries we wanted to alleviate issues the average user has. We wanted to make sure the experience was a) not a grid of icons that make finding items hard to find. b) not difficult to find your items that you saved. Again I will let current owners chime in.

Discovery: That bar at the bottom of the screen pays attention to what you pin and will bring back items that it feels you may be interested in seeing. (your privacy is your privacy). It will find references in the book you are reading and show you more information or related items. Think wikipedia.

At the end of the day I can only list the items we added to stock Android 4.0.4.

I hope that helps.

11-19-2012, 11:37 AM	#1
Kobo-Robin Kobo Arc - Ux Lead Posts: 118 Karma: 167554 Join Date: Nov 2012 Device: Kobo Arc	Kobo Team Member Introduction Hi all, I just wanted to say hi and introduce myself. My name is Robin and I am the UX Lead for the Kobo Arc. I am joining this forum to talk to our users and answer questions about the Arc. Hopefully I can help out if anyone is having any issues. I must warn you now, I can in no way get anyone faster Customer Service support or refunds or free devices and/or books. Let's do this.

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11-19-2012, 11:45 AM	#2
Tacty Zealot Posts: 108 Karma: 1630400 Join Date: Oct 2012 Device: Kobo Aura One/Kobo Touch/iPad3	we need more kobo robins, ie touch robin, glo robin, etc...

11-19-2012, 01:00 PM	#5
Quexos Member Retired Posts: 1,999 Karma: 11348924 Join Date: Jan 2011 Location: Limbo Device: none	Wish there was your counterpart for the Kobo Glo on this forum ... For Q&A purposes.

11-19-2012, 01:20 PM	#7
paulsalter Fanatic Posts: 579 Karma: 3243761 Join Date: Nov 2011 Location: UK Device: Kindle Fire HD8	Welcome to the forum, not after a new tablet at the moment, but looking forward to reading more about the Arc Any chance of getting the Kobo Android peeps on the forum also

11-19-2012, 01:24 PM	#8
estelle58 Cat lover Posts: 487 Karma: 1149782 Join Date: Apr 2011 Location: Montreal, Canada Device: iPhone, Kobo Vox, Kobo Glo, iPad mini, Kindle Paperwhite, Kobo Aura	Welcome Robin

11-19-2012, 02:18 PM	#9
Kobo-Robin Kobo Arc - Ux Lead Posts: 118 Karma: 167554 Join Date: Nov 2012 Device: Kobo Arc	Thanks for the welcomes. Please, anyone who bought an Arc so far, please speak up and let me know which one you got.

11-19-2012, 02:34 PM	#10
Sharkus Evangelist Posts: 444 Karma: 2269648 Join Date: Jun 2010 Location: Toronto Device: Kobo: Original, WiFi, Touch, Aura, Aura H20, MiniGloHD ;) iOS app	I always wondered what it was you did here

11-19-2012, 03:40 PM	#12
Myguel Junior Member Posts: 1 Karma: 10 Join Date: Nov 2012 Device: Kobo arc	Hello Robin, This seems to be a question that many are wondering, and that your input may be very valuable. Ultimately, what is the benefit of choosing the new Kobo Arc over the Nexus 7? The question has be posed and answered at length in a previous thread, but I was wondering if you could offer a systematic comparison. Here, the Kobo Arc and the Nexus 7 are sold side by side in many stores, notably the Chapters-Indigo stores that do so on purpose, with a very slight difference in price (the Arc is 20$ cheaper). Now, the Nexus 7 is a tablet that has proven itself in the past, while the Arc has yet to make its reputation. What would you say to convince someone who will be buying a tablet this holiday season to convince them to buy an Arc over a Nexus?

11-19-2012, 03:48 PM	#13
fbrII F. BluDevil Posts: 428 Karma: 1152548 Join Date: Dec 2008 Location: St. Louis Missouri Device: Pocketbook Inkpad3 pro, Kobo Libra, Kindle Paperwhite	Any ideas as to when the Arc will be available in the U.S.?