Problems with Kindle Paperwhite

[Tune Tune]

My brandnew Kindle paperwhite can not read doc files! I pasted some doc files, prc files and pdf files into the Kindle paperwhite but only the prc and pdf files were recognized. I was so sure that these doc files were not damaged, they were only a little big in size (about 15 Mb each doc file). I also could not customise fonts to make letters bigger when I was reading pdf files. Only the fonts of prc files were able to be customised.

The screen of my Kindle paperwhite reflects a pinkish color when the built-in light is turned on. Is this phenomenon normal? Anybody please give me some advices to solve these frustrated problems. Thanks a lot! (

P/s: since my country is so far away from america, I would like to be able to solve these problems without sending it back to amazon (

[KLausPetersen]

Perhaps your "DOC" Files are not 100% compatible with the Kindle.
You could just convert them with Calibre to a compatible format.

PDF is no eBook format. Its a document format to electronically save the original appearence of a document.
Just convert PDFs to a eBook format and you can use them like an eBook.

I don't know about the lights. Could be a broken device.

[Tune Tune]

Originally Posted by KLausPetersen

Perhaps your "DOC" Files are not 100% compatible with the Kindle.
You could just convert them with Calibre to a compatible format.

PDF is no eBook format. Its a document format to electronically save the original appearence of a document.
Just convert PDFs to a eBook format and you can use them like an eBook.

I don't know about the lights. Could be a broken device.

All of my pdf files are about biotechnology, immunology, chemistry and other scientific majors. I tried to convert these files into mobi files like prc but all of them became chaotic since the old formats were broken into terrible format. It means that when I tried to convert pdf to prc using Calibre, all of images and letters in the output prc files became chaotic they did not suit each other anymore

I am a newbie to Kindle, and I don't know how to solve May you please instruct me?

[pdurrant]

Originally Posted by Tune Tune

All of my pdf files are about biotechnology, immunology, chemistry and other scientific majors. I tried to convert these files into mobi files like prc but all of them became chaotic since the old formats were broken into terrible format. It means that when I tried to convert pdf to prc using Calibre, all of images and letters in the output prc files became chaotic they did not suit each other anymore

I am a newbie to Kindle, and I don't know how to solve May you please instruct me?

This thread might help with the PDFs, as it links to software that will process the PDFs into new PDFs better suited to your Kindle's display area.

For Word Docs, I think you need to email them to your Kindle through the Amazon servers. I don't think the Kindle reads Word documents natively.

There have been some reports of problems with the Kindle Paperwhite display showing faintly coloured patches with the light on. It seems to be a hardware problem, so the only solution would be a replacement.

[pidgeon92]

Originally Posted by Tune Tune

My brandnew Kindle paperwhite can not read doc files!

Nope, it can't. From the PW product page:

Content Formats Supported
Kindle Format 8 (AZW3), Kindle (AZW), TXT, PDF, unprotected MOBI, PRC natively; HTML, DOC, DOCX, JPEG, GIF, PNG, BMP through conversion

[BenG]

I don't think the kindle has ever supported doc files. I've always had to save them as html and them convert them to mobi.

[AnemicOak]

Originally Posted by BenG

I don't think the kindle has ever supported doc files.

Nope it hasn't, not natively. You've always been able to email doc's to the personal document service for conversion though.

[sirmaru]

Originally Posted by Tune Tune

My brandnew Kindle paperwhite can not read doc files! I pasted some doc files, prc files and pdf files into the Kindle paperwhite but only the prc and pdf files were recognized. I was so sure that these doc files were not damaged, they were only a little big in size (about 15 Mb each doc file). I also could not customise fonts to make letters bigger when I was reading pdf files. Only the fonts of prc files were able to be customised.

The screen of my Kindle paperwhite reflects a pinkish color when the built-in light is turned on. Is this phenomenon normal? Anybody please give me some advices to solve these frustrated problems. Thanks a lot! (

P/s: since my country is so far away from america, I would like to be able to solve these problems without sending it back to amazon (

Convert all those files to Word format and then email them to your PW using the email address at your Manage Your Kindle page at Amazon.. It works perfectly for me that way.

Turn your PW light up to level 22 of the possible 24, use good anbient light and all colors get flushed away. Folks having color problems use low ambient light and low PW light levels.

[Tune Tune]

Originally Posted by pdurrant

This thread might help with the PDFs, as it links to software that will process the PDFs into new PDFs better suited to your Kindle's display area.

For Word Docs, I think you need to email them to your Kindle through the Amazon servers. I don't think the Kindle reads Word documents natively.

There have been some reports of problems with the Kindle Paperwhite display showing faintly coloured patches with the light on. It seems to be a hardware problem, so the only solution would be a replacement.

Using the k2pdfopt to convert biotechnology pdfs also makes these files broken into terrible formats I dragged these pdf files to the icon k2pdfopt.exe then "enter", and the results were files that had images and text broken and separated to each other, thus the contents became hard to understand

I am not good at this field, please suggest some advices!

[pdurrant]

Originally Posted by Tune Tune

Using the k2pdfopt to convert biotechnology pdfs also makes these files broken into terrible formats I dragged these pdf files to the icon k2pdfopt.exe then "enter", and the results were files that had images and text broken and separated to each other, thus the contents became hard to understand

I am not good at this field, please suggest some advices!

Unfortunately, although an amazingly clever bit of software, k2pdfopt is not a drag&drop kind of program. It no doubt does its best, but a bit of manual tweaking is usually needed to get the best results. This is going to either need someone to write a clever front end so that you can adjust options easily and see the result, or it's going to need a bit of reading and experimentation on your part with the command line and command line options.

Once you're got some options sorted out that work with your kind of PDFs, you should find that they need little or no adjustment from PDF to PDF.

[Tune Tune]

Oops ( so that I have no choice but continue reading PDFs with tiny letters which can not be customised fonts on Kindle paperwhite's screen (

Anyway, thank you so much for your explanation.

I also heard that we should not use the Kindle while it is charging because this action will lead to shorten battery life. Just using the Kindle after the charging is ended. Is it true anybody? (

[pdurrant]

Originally Posted by Tune Tune

I also heard that we should not use the Kindle while it is charging because this action will lead to shorten battery life. Just using the Kindle after the charging is ended. Is it true anybody? (

I can't think of any way that this could be true.

[astmario]

At least try reading PDF's in landscape mode, it should be much more usable that way.

[sirmaru]

If you really want to convert PDF files to Kindle format, first subscribe here to Adobe Export for $ 20.00 per year:

http://success.adobe.com/en/na/sem/s...S|e|9201585503

Then send your resulting Word file after your own editing to your Kindle using the email address on the Manage Your Kindle page at Amazon.

That will give you a perfect Kindle file allowing Kindle fonts, highlighting, notes, bookmarks, etc.

From that Adobe page:

"Adobe ExportPDF makes the most of richly formatted PDF files with the ability to preserve paragraphs, tables, images, and even multi-column text."

I just made a copy of this post myself in MS OneNote just in case I have to do the same thing with a really necessary PDF file.

[Josieb1]

Sirmaru is the adobe software any good? I have a few hundred PDFs (just text with the odd picture, no tables or graphs or anything complicated) I'd love to convert properly into word files, and $20 would be cheap for that ability.