|  05-17-2012, 08:21 AM | #1 | 
| Junior Member  Posts: 3 Karma: 10 Join Date: Apr 2011 Device: Kindle | 
				
				Works in safe mode but not in regular boot
			 
			
			I am struggling now for last 2 weeks with this funny problem. Calibre v 8.51 works perfectly when I boot my windows 7 pro version safe mode with networking. I can add books from my PC, run in debug mode etc. But when I boot normally, I can not add books, trying to run in debug mode from preference, crashes with error code 5 and 1 coming up   Any idea? I have already uninstalled, re-install 4, 5 times without resolution of this problem. Thanks. | 
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|  05-17-2012, 08:52 AM | #2 | 
| Grand Sorcerer            Posts: 12,525 Karma: 8065948 Join Date: Jan 2010 Location: Notts, England Device: Kobo Libra 2 | 
			
			Clearly some program/utility/service that is started during a normal boot is interfering with calibre. The primary suspects would be antivirus and security suites, but it could be something like a graphics or mouse driver. It could be some windows service. It could be some security setting. Or it could be some virus that sneaked onto your machine. The approach I would take would be to disable startup programs one by one until the culprit is found. Actually, I might disable all of them (using msconfig), reboot, and see what happens. If calibre now works, then it was one of the disabled programs.Start them by hand one by one and try calibre until it breaks. Do a real reboot every now and then to verify that the behavior you are seeing is what will really happen after a restart. If calibre does not work with all startup programs disabled, then the problem is likely caused by some windows service or by something started by a service. If this recently started, think back over what you might installed near when the problem started. If it installed anything that is started on boot, try disabling that. | 
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|  05-17-2012, 10:46 AM | #3 | 
| Well trained by Cats            Posts: 31,249 Karma: 61360164 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A | 
			
			chaley's advice is good. A faster (disable) route may be hinted at: Open Windows Event Viewer and review error flagged messages in the various sections. | 
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