Amazon has opened a hornets nest!

exscentric · 01-05-2012, 03:56 PM

Sorry for the "had" should be "has" This morning I received an email telling me they had given me a trial subscription to the Kindle Compass, and that after two weeks they would charge my account (giving me the final four digits of my card).

Seems they are rolling out their new e magazine to a select group, but they told us we would be charged - though they are now telling complainers it will be free.

For some discussion see: http://www.amazon.com/forum/kindle?_...TxD8E5M8V47M9H

I emailed a complaint and the response was very cool and unconcerned as though they were wondering why I was concerned.

Not cool Amazon!

rhadin · 01-05-2012, 04:11 PM

Just remember the mantra and all will be well: Amazon is my friend and will do me no harm (I hope)!

MrsJoseph · 01-05-2012, 04:12 PM

Quote:

Originally Posted by rhadin

Just remember the mantra and all will be well: Amazon is my friend and will do me no harm (I hope)!

Well, I'm sure it'll all be over soon enough...and people will forget - just like 1984.

tubemonkey · 01-05-2012, 04:17 PM

Quote:

Originally Posted by MrsJoseph

Well, I'm sure it'll all be over soon enough...and people will forget - just like 1985.

1984?

MrsJoseph · 01-05-2012, 04:19 PM

Quote:

Originally Posted by tubemonkey

1984?

I'd better fix that...my sense of humor isn't always funny to others, lol.

Polyphemus · 01-05-2012, 04:26 PM

Quote:

Originally Posted by rhadin

Just remember the mantra and all will be well: Amazon is my friend and will do me no harm (I hope)!

And it will be all right, everything will be all right, the struggle will be finished. We will have won the victory over ourselves. We will love Amazon.
(with apologies to Mr. Orwell)

solitarywolf · 01-05-2012, 04:30 PM

"War is peace. Freedom is slavery. Ignorance is strength."

CWatkinsNash · 01-05-2012, 04:32 PM

It sounds to me like there was a mistake in the email, and that Compass is actually free even after the trial period. Still not cool, but quite different from signing people up for a paid service behind their backs.

tubemonkey · 01-05-2012, 04:33 PM

Quote:

Originally Posted by exscentric

Seems they are rolling out their new e magazine to a select group, but they told us we would be charged - though they are now telling complainers it will be free.

All your credit are belong to us

SensualPoet · 01-05-2012, 05:55 PM

The "good" news is this is yet another Kindle product that is not sold outside of the US.

rogue_librarian · 01-05-2012, 06:09 PM

We have always been at war with Eurasia.

mewmartigan · 01-05-2012, 09:14 PM

Quote:

Originally Posted by tubemonkey

All your credit are belong to us

SteveEisenberg · 01-05-2012, 09:25 PM

I'm not pro-Amazon. I'm quite open to the idea that they treat people badly at least as often as other companies do. But this seems to be a goof.

I will resist piling on criticism in the hope that they won't fire someone over this.

carld · 01-05-2012, 09:35 PM

Much ado over a badly worded email. It looks like they sent a trial form letter out with this free subscription. It's clumsy and unfortunate, but hardly evil.

SeaKing · 01-06-2012, 03:41 AM

Wait a dam' minit!

I buy from Amazon all the time.
I am a Prime Club member.
I have a Kindle.

How come I didn't get a letter?
A notification?

A free subscription?

Vut?
Where?

What are you "evil Sayers" complaining about?
You were included!

01-05-2012, 03:56 PM	#1
exscentric Addict Posts: 379 Karma: 1033424 Join Date: Dec 2010 Location: WY Device: Kindle keyboard	Amazon has opened a hornets nest! Sorry for the "had" should be "has" This morning I received an email telling me they had given me a trial subscription to the Kindle Compass, and that after two weeks they would charge my account (giving me the final four digits of my card). Seems they are rolling out their new e magazine to a select group, but they told us we would be charged - though they are now telling complainers it will be free. For some discussion see: http://www.amazon.com/forum/kindle?_...TxD8E5M8V47M9H I emailed a complaint and the response was very cool and unconcerned as though they were wondering why I was concerned. Not cool Amazon! Last edited by Dr. Drib; 01-05-2012 at 04:51 PM. Reason: fixed the 'had' to 'has'

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01-05-2012, 04:11 PM	#2
rhadin Literacy = Understanding Posts: 4,833 Karma: 59674358 Join Date: Dec 2007 Location: The World of Books Device: Nook, Nook Tablet	Just remember the mantra and all will be well: Amazon is my friend and will do me no harm (I hope)!

01-05-2012, 04:30 PM	#7
solitarywolf Ink Drinker Posts: 224 Karma: 347666 Join Date: Mar 2007 Location: San Francisco, CA Device: Kindle Scribe, Kindle 2021, Ipad Pro, iPhone Pro	"War is peace. Freedom is slavery. Ignorance is strength."

01-05-2012, 04:32 PM	#8
CWatkinsNash IOC Chief Archivist Posts: 3,950 Karma: 53868218 Join Date: Dec 2010 Location: Fruitland Park, FL, USA Device: Meebook M7, Paperwhite 2021, Fire HD 8+, Fire HD 10+, Lenovo Tab P12	It sounds to me like there was a mistake in the email, and that Compass is actually free even after the trial period. Still not cool, but quite different from signing people up for a paid service behind their backs.

01-05-2012, 05:55 PM	#10
SensualPoet Wizard Posts: 2,302 Karma: 2607151 Join Date: Nov 2009 Location: Toronto Device: Kobo Aura HD, Kindle Paperwhite, Asus ZenPad 3, Kobo Glo	The "good" news is this is yet another Kindle product that is not sold outside of the US.

01-05-2012, 06:09 PM	#11
rogue_librarian Guru Posts: 973 Karma: 4269175 Join Date: Apr 2010 Location: Europe Device: Pocketbook Basic 613	We have always been at war with Eurasia.

01-05-2012, 09:25 PM	#13
SteveEisenberg Grand Sorcerer Posts: 7,470 Karma: 44460032 Join Date: Jun 2008 Location: near Philadelphia USA Device: Kindle Kids Edition, Fire HD 10 (11th generation)	I'm not pro-Amazon. I'm quite open to the idea that they treat people badly at least as often as other companies do. But this seems to be a goof. I will resist piling on criticism in the hope that they won't fire someone over this.

01-05-2012, 09:35 PM	#14
carld Wizard Posts: 2,698 Karma: 4748723 Join Date: Dec 2007 Device: Kindle Paperwhite	Much ado over a badly worded email. It looks like they sent a trial form letter out with this free subscription. It's clumsy and unfortunate, but hardly evil.

01-06-2012, 03:41 AM	#15
SeaKing Frequent Flier Posts: 1,282 Karma: 2058993297 Join Date: Oct 2011 Device: KB kindle aboard, Galx Tab 7.0 Plus, trying out Droid 1 as mini-tab	Wait a dam' minit! I buy from Amazon all the time. I am a Prime Club member. I have a Kindle. How come I didn't get a letter? A notification? A free subscription? Vut? Where? What are you "evil Sayers" complaining about? You were included!

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