|  12-30-2011, 01:48 PM | #1 | 
| Addict            Posts: 279 Karma: 1188010 Join Date: Apr 2010 Location: London Device: I pad air, kindle pw2 and kindle touch , kindle had fire Nook pad nook | 
				
				W H SMITH AND KOBO
			 
			
			If you have previously bought books from W H SMITH AND HAVE NOT DOWNLOADED THEM YOU ONLY HAVE TILL TOMORROW evening  31/12/11 to download them through Adobe or Kobo otherwise you will lose them .Just had an email from them informing me of this.    | 
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|  12-30-2011, 02:21 PM | #2 | 
| Fanatic            Posts: 578 Karma: 613022 Join Date: Aug 2010 Location: New Zealand Device: kobo glo, kobo touch (dead), kindle touch, android phone | 
			
			I had an email 22 Dec and a reminder today.  not a huge length of time I must say especially over the holiday period.  But it is a very easy process, took me about a minute.
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|  12-30-2011, 02:31 PM | #3 | 
| Resident Curmudgeon            Posts: 80,727 Karma: 150249619 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3 | 
			
			Is WH SMith getting out of eBooks?
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|  12-30-2011, 02:41 PM | #4 | 
| eBook Enthusiast            Posts: 85,560 Karma: 93980341 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6 | 
			
			Essentially, yes. When you go to their bookstore you'll be at Kobo.
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|  12-30-2011, 04:22 PM | #5 | 
| Living in the past            Posts: 432 Karma: 6011289 Join Date: Sep 2010 Location: Toronto Device: Kobo Aura HD, Kobo Arc | 
			
			WH Smith signed an agreement with Kobo that in future (was it for 10 years? I can't remember now) they'll get a sales commission from all Kobo books purchased from someone who resides in the U.K., regardless of whether that sale came from the WH Smith website or the customer went directly to Kobo.com.
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|  12-30-2011, 04:47 PM | #6 | 
| Addict            Posts: 211 Karma: 37308 Join Date: Oct 2009 Location: London UK Device: Sony PRS650 | 
			
			im not all that pleased as I also got the email and following the link they transferred most of my library but said that Kobo were unable to accept some of my books. Reason was it could be because of publishing rights and/or geographical restrictions or Audiobooks (which I had none) as Kobo does not support them. 3 of the books were the Terry Brooks Armegeddons Children/Elves of Cintra and The Gypsy Morph. WH Smiths said on their website that if you couldnt transfer the books to Kobo to make sure they were downloaded to ADE. Take it from that if I ever have a problem with ADE I would have to repurchase the books | 
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|  12-30-2011, 04:50 PM | #7 | 
| Living in the past            Posts: 432 Karma: 6011289 Join Date: Sep 2010 Location: Toronto Device: Kobo Aura HD, Kobo Arc | 
			
			I'm sure that if you have problems with ADE in the future, someone here will be able to point you in the right direction so you can strip the DRM and continue to enjoy the book you purchased. (Google "Apprentice Alf" for instructions and Calibre plugins to help you.)
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|  12-30-2011, 05:02 PM | #8 | 
| Addict            Posts: 211 Karma: 37308 Join Date: Oct 2009 Location: London UK Device: Sony PRS650 | 
			
			Thanks Suzanna have already done that and backed them up, but think its wrong that they are available in WH Smiths library but cannot be stored in Kobo   | 
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|  12-30-2011, 05:12 PM | #9 | 
| Living in the past            Posts: 432 Karma: 6011289 Join Date: Sep 2010 Location: Toronto Device: Kobo Aura HD, Kobo Arc | |
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|  12-30-2011, 06:42 PM | #10 | 
| Fanatic            Posts: 578 Karma: 613022 Join Date: Aug 2010 Location: New Zealand Device: kobo glo, kobo touch (dead), kindle touch, android phone | 
			
			One of my books wasn't available either - and it is such a popular book - Girl with the Dragon Tattoo.  I can only assume that the editions must be different.  Anyway, I have safely stored it in calibre.
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|  12-30-2011, 07:15 PM | #11 | 
| Guru            Posts: 915 Karma: 3537194 Join Date: Feb 2009 Device: Kobo, Kindle 3, Paperwhite | 
			
			That's miserable. My condolences to those having to deal with this.
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|  12-30-2011, 10:37 PM | #12 | 
| Wizard            Posts: 1,806 Karma: 13399999 Join Date: Aug 2007 Location: US Device: Nook Simple Touch, Kobo Glo HD, Kobo Clara HD, Kindle 4 | 
			
			I suspect it's because my Kobo account is in the US and my WH Smith account was in the UK, but all 14 of my WH Smith ebooks did not transfer.  They were all books that are unavailable in the US.
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|  12-30-2011, 11:16 PM | #13 | 
| Blue Captain            Posts: 1,595 Karma: 5000236 Join Date: Feb 2007 Location: Australia Device: Kindle Keyboard 3G,Huawei Ideos X3,Kobo Mini | 
			
			Ask your credit card company to refund it, see what happens?
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|  12-31-2011, 12:50 AM | #14 | 
| Fanatic            Posts: 578 Karma: 613022 Join Date: Aug 2010 Location: New Zealand Device: kobo glo, kobo touch (dead), kindle touch, android phone | 
			
			I bought it well over a year ago.  And I have an epub copy in ADE and calibre.  It is purely the kepub (kobo'd epub) that I can't access.  I just thought it was a bit strange given it has been in the bestseller list for months.
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|  12-31-2011, 04:43 AM | #15 | 
| eBook Enthusiast            Posts: 85,560 Karma: 93980341 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6 | 
			
			No bookstore can guarantee to keep your books for your forever. Once you've bought the book, keeping it safely backed up is your responsibility.
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