Why won't they educate the B&N Associates?? - Page 2

Meemo · 12-22-2011, 12:07 PM

Makes you wonder who teaches their Nook classes....

jhempel24 · 12-24-2011, 07:42 AM

I could run circles around their "Nook instructors" so could you...and him...and her...oh and that guy over there.

maic · 12-29-2011, 03:52 AM

met a nook rep working at the local b&n, told me how to dual boot and root. Evan showed me a book sold at b&n that tells how, then asked if I had the newest update. He then proceeded to update it for me while we talked. I guess I got lucky. I did ask at nook desk at another store about ghosting on st and the girl I spoke to told me"sorry, it's my first day and I don't know anything yet".

jelabarre59 · 01-03-2012, 02:01 PM

Why would they want to educate their salespeople? If the salespeople knew the *TRUE* answers, B&N wouldn't sell near as many devices. Ignorant sales staff does wonders for selling product; they can't tell the ugly truth if they don't know it.

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12-22-2011, 12:07 PM	#16
Meemo Groupie Posts: 175 Karma: 1023952 Join Date: Aug 2008 Location: U.S. Device: Kindle Oasis (1st & 2nd gen) & a Paperwhite	Makes you wonder who teaches their Nook classes....

12-24-2011, 07:42 AM	#17
jhempel24 Wizard Posts: 2,157 Karma: 7068605 Join Date: Dec 2007 Device: Amazon Kindle Paperwhite, B&N Nook Colro	I could run circles around their "Nook instructors" so could you...and him...and her...oh and that guy over there.

12-29-2011, 03:52 AM	#18
maic Junior Member Posts: 3 Karma: 10 Join Date: Dec 2011 Device: nook	met a nook rep working at the local b&n, told me how to dual boot and root. Evan showed me a book sold at b&n that tells how, then asked if I had the newest update. He then proceeded to update it for me while we talked. I guess I got lucky. I did ask at nook desk at another store about ghosting on st and the girl I spoke to told me"sorry, it's my first day and I don't know anything yet".

01-03-2012, 02:01 PM	#19
jelabarre59 Junior Member Posts: 2 Karma: 7434 Join Date: Jan 2012 Device: Nook Tablet (unfortunately)	Why would they want to educate their salespeople? If the salespeople knew the TRUE answers, B&N wouldn't sell near as many devices. Ignorant sales staff does wonders for selling product; they can't tell the ugly truth if they don't know it.